Sylvester Renner Email & Phone Number

Johnson City, Tennessee, Us

Develop Africa is a 501 (c) (3) non-profit, non-governmental (NGO) organization founded with the aim of facilitating meaningful and sustainable development in Africa. Website: http://www.developafrica.org• Provided oversight in implementation of the organization’s vision, ensuring focus on key competencies relative to overall organization’s vision. Achieved successful implementation and exceeded goals by • Set up and managed Develop Africa’s child sponsorship, microfinance, computer, scholarship and school supplies programs.• Primary responsibility for developing partnerships with key donors, businesses and other organizations.• Overall oversight of about 150 volunteers working on a wide-range of projects.• Responsible for ensuring projects are run with cost-effectiveness and quality.• Performance champion responsible for ensuring focus, motivation, energy, momentum and progress. Provided motivation, mentorship and direction on a one-to-one basis, through team meetings, newsletters etc.• Acted as the spokesperson and primary public face of the organization. Represented the organization in public functions. Made organizational presentations, prepared press releases, etc.• Visited project sites ensuring that progress is being made relative to project goals and objectives.• Ensured stewardship over all resources through record keeping and procedures.• Helped facilitate growth in donor retention by over 60%• Spearheaded the growth of business partnerships, leading to increase of funds from new business partnerships by 100%.

• Developing a range of Apps for Mobile Devices (iPhone, iPad, Android and Kindle). Providing related consulting assistance and app development for businesses and organizations. Experiencing increased success in app launches, downloads and sales. • Provided a wide range of consulting services including database and web design, hardware, software installation, upgrades, network installation and configuration (LAN, Wireless etc), end-user training. Served as Independent Service Provider directly or indirectly for a wide range of companies such as Onforce.com (former ComputerRepair.com), Pomeroy IT Solutions, Gateway Professional Services, Revacomp, Inc., CompUsa, Compucom, Equant, and several other IT companies. Provided a range of IT services to several companies such as MCI, Best Buy, Wal-Mart, Bob Evans, Fostoria Industries, Cornerstone Church, Songwriting Workshop etc.• Provided web development and consultancy for a wide range of organizations / businesses.

Johnson City, Tn, Us

Responsible for providing leadership and training for new and ongoing web / online projects that furthered the mission and strategic directions to support academic, research and teaching activities. • Planned, promoted and coordinated innovative use of technology in support of the instructional initiatives.• Coordinated the development and implementation of innovative intranet and extranet web systems such as the college web site using a content management system (CMS), online course / faculty evaluations, a searchable web-based alumni database system, college and departmental calendars etc. • Led and directed the activities of the website committee. Committee mandate involved optimizing website content and structure to cater for needs of stakeholders.• Provided training on one-to-one basis and in small groups to faculty, staff and students on Blackboard, Desite2Learn, web design, HTML, best practices for updating departmental web pages etc. • Developed a resource portal for use by partner colleges in Northern Iraq to facilitate access to online medical resources and research.• Coordinated and assisted departments in planning and updating web site content, format and style.• Developed and customized a variety of web applications using ASP, PHP, MySQL, MSSQL Server etc.

• Technology implementation champion, responsible for ensuring technology adoption and implementation. • Management and supervision of hardware and software purchase relative to user and company needs. • Managed outsourced IS support provided through consultants at company’s plants. Direction and oversight contributed to a dramatic improvement in service levels, employee satisfaction and cost savings of over $120,000 annually.• Evaluated and revised the Information System’s department’s procedures, service levels and goals relative to user needs and the department’s role with regard to the achievement of company goals. Made recommendations that improved departmental effectiveness. • Responsible for installation, maintenance and updates of all confidential human resources, payroll and accounting software – on servers and workstations: Kronos, ADP, Ideas, FAS Asset Accounting. System uptime was increased from 85% to 99.8%.• Primarily responsible for providing information systems and network support in Novell and Windows NT, 200x, XP environment. Managed local area network spread over 4 states. • Provided training on an individual and small group basis on the Microsoft Office Suite (Word, Excel, PowerPoint, Access), web page design / editing and other software.

Perrysburg, Oh, Us

• Taught computer information system courses on HTML (designing web pages), computer system fundamentals and the Internet.

Ludwigshafen, De

• Evaluated and reviewed employees monthly. Assisted manager in mid-year staff evaluations. • Developed several key applications in Microsoft Access to support and track over $150 million in sales in the US and Canada. Participated in extensive database modification to increase efficiency by 25% and reduce data access time by 15%. Maintained database documentation to ensure appropriate procedures.• Developed high-level presentations for bimonthly leadership meetings and outside sales. Represented the Call Center at several cross-functional key teams.

• Initiated, implemented and managed a venture in desktop publishing, printing services and project research. Gained hands-on experience in running a small business.• Developed and established procedures to increase both productivity and profits.• Acquired experience in technical writing, graphic layout and design.• Provided desktop consulting services to Plan International.• Gained invaluable experience starting and running a small business in Africa

• Developed and implemented procedures for the health services, nutrition and food aid distribution programs. • Functioned in a key role in overall program implementation, acting as a liaison / support, coordinating work between departments and other NGOS. Represented the organization at meetings with other NGOs. • Developed competence through insight into the operations of an international NGO (CRS) and extensive experience in NGO operations and relations in Sierra Leone.• Project evaluation skills were developed through project site visits and hands-on experience in project oversight and reporting.• Assisted in the hiring of new employees. Trained new employees in organizational procedures. Helped establish employee manual. Evaluated staff annually

Master Of Business Administration - Mba, Management Information Systems, General

Bachelor Of Arts - Ba, English And French