Sylvain Campbell Email & Phone Number

Montreal, Quebec, Canada

Supervise the operations of the OSC. Make the link between the various services and the OSC. Anticipate and regularize critical situations. Manage incidents (call of resource persons and recording of events). Make plans during service disruptions in order to minimize the impacts. Manage the schedules and holidays of OSC employees. Understand regulations and policies in addition to answering staff questions. Listen to OSC employees and assist field staff to ensure compliance with regulations, instructions and policies.

Montreal, Quebec, Canada

Supervised and assisted the Rail Traffic Controllers (RTC) of a very large territory. Ensured the fluidity of traffic and customer service as well as the safety of personnel and other users of the railway system. Quickly identified emergency situations, communicated with all concerned and reported them. Designated proper authority for regulatory and policy interpretation issues for all rail transportation services. Link between different services, especially during incidents. Corrected and modified the RTC Manual, 2002 version. Selected due to knowledge of procedures and both official languages.

Montreal, Qc, & Edmonton, Ab, Canada

Ensures the safety of the public, personnel and equipment in compliance with regulations and policies in effect. Manages the movement of trains according to their priorities, specifications and current collective agreements. Managed the interventions of engineering and signaling teams. Ensures the fluidity of movements by notifying yard personnel and relief crews in advance of the arrival of trains.Trained and mentored RTCs and yardmasters on the arrival of the SRS system and contributed to the establishment of the Train Graph system for use on the intranet to provide train location information to management.

Montreal Region, Canada