Sylvain Dube Email & Phone Number

Kanata, Ontario, Canada

I developed applications that significantly enhance daily operations. A key focus of my role was identifying opportunities to improve efficiency and reduce errors, leading me to create solutions that not only saved time but also streamlined workflows for the entire company. My contributions made me a valuable asset to my employer.Over the years, I created over one hundred C# programs, including many ad hoc projects and others that became foundational elements of the company's offerings.… Show more I developed applications that significantly enhance daily operations. A key focus of my role was identifying opportunities to improve efficiency and reduce errors, leading me to create solutions that not only saved time but also streamlined workflows for the entire company. My contributions made me a valuable asset to my employer.Over the years, I created over one hundred C# programs, including many ad hoc projects and others that became foundational elements of the company's offerings. I designed programs that enabled one line of business to generate sample files for other departments, and I developed a website with custom dashboards for easy access to information that was previously difficult to obtain. Additionally, I built programs to summarize, correct, and validate data files, as well as to convert data into various formats and export it to different systems.I also implemented browser-based processes to maintain page functionality and developed endpoints and websites for seamless interaction with EFI Pace, Pace Connect, and the Pace Event Handler and Scheduler. I created processes that compile and email data from Pace and applications that connect FileMaker and other systems to EFI Pace using the EFI Pace SDK. These solutions have been running for over five years, with multiple uses every minute.Furthermore, I designed a lights-out automation system that supports a critical production engine, which includes Windows services I created, MS SQL databases I developed and managed, and WinForms and web applications for user interaction. This automated system has operated seamlessly for the past 15 years, processing tasks continuously every minute of every day.• Develop integration system strategies• Program, deploy and maintain integration systems• Leverage APIs to program integration systems and facilitate data migration to management information systems• Use C#, WinForms, Blazor to program interfaces and dashboards• Use C# to program web services Show less

Kanata, Ontario, Canada

• Maintain existing programs, from versions as early as 4.x• Upgrade existing programs to current versions• Create new programs• Create documents with dynamic tables and sections• Create and map Driver, INI, Aux and various other reference files• Use C#, PowerShell, and Windows Cmd Line batch files to automate the production engine process• Provide the production team with turn-key solutions

Kanata, Ontario, Canada

• Welcome new team members• Assist team members in their daily programming tasks.• Ensure work conformity• Manage the workload of the team members• Deliver comprehensive educational initiatives to both team members and external stakeholders.• Assess the performance of internal processes and propose corrective measures• Estimate project costs and timelines• Participate in the hiring process• Manage and maintain all servers associated with the team• Manage and… Show more • Welcome new team members• Assist team members in their daily programming tasks.• Ensure work conformity• Manage the workload of the team members• Deliver comprehensive educational initiatives to both team members and external stakeholders.• Assess the performance of internal processes and propose corrective measures• Estimate project costs and timelines• Participate in the hiring process• Manage and maintain all servers associated with the team• Manage and perform technical support with suppliers Show less

Kanata, Ontario, Canada

• Create XMPie campaigns using Adobe Indesign• Program campaigns using uPlan• Use uProduce, uStore• Automate the workload using Indesign Scripting• Use the APIs to program plugins• Use the APIs to program a lights-out automation system• Use the APIs to program system integrations and to facilitate data migration towards the various management information systems.

Hull, Quebec, Canada

• Assist and help Tier 1 agents• Research problems to offer a solution, or to offer further assistance• Take ownership of calls when problems or solutions fall outside the scope of Tier 1 support• Acting-Supervisor, when necessary

Hull, Quebec, Canada

• Remote troubleshooting• Find the best solution according to the problem and details provided by the caller• Work with Tier 2 support when faced with uncertainty