Sylvaine Emery

Sylvaine Emery Email and Phone Number

Engaging organizations towards new service strategy thus delivering enhanced customer experience and 360° business performance | People & Life insurance | financial services | Medical Device | @ Carac
france
Sylvaine Emery's Location
Neuilly-sur-Seine, Île-de-France, France, France
Sylvaine Emery's Contact Details

Sylvaine Emery work email

Sylvaine Emery personal email

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About Sylvaine Emery

International MD with strong strategy, business and operations acumen honed in complex regulated B2B service & industry within Malakoff Humanis, Geodis, GE Healthcare, GE Capital.Proven record of success leading branch, P&L, business unit, managing multi-cultural, international and multi-functional teams of 10 to 500 people across the value chain to deliver performance in an innovative way and a “walk the talk” attitude.Recently, I have conducted a full business turnaround in the IMPI regulated industry. To enable this effective transformation, I have engaged the 170 people teams and all stakeholders, redefined the GTM strategy, simplified and digitized customer experience, established new strategic partnership, whilst securing compliance control, and enhancing business profitability.Former Experience :Roles || Executive committee | Deputy CEO | BU | P&L management | International Development | strategic marketing | Sales force effectiveness | Customer experience | Logistics & specialized retail | Six sigma Master Black Belt | Operational excellence | Strategic partnership | expatriation |Industries || Life and health insurance | IMPI | Social protection | Healthcare | medical device | logistics | financial services | Governance || international US listed companies | international French non listed | French paritarian and mutual non profit group | Mandate || Deputy CEO | board of not for profit association |I can help you define and conduct effective transformational change across complex organizations in regulated markets thus delivering business sustainable growth, operational effectiveness, team engagement and customer loyalty. This requires paying #Attention to the ecosystem, to weak signals, to every function in the company and specifically to the least visible one, to everyone and to oneself's limits and capabilities. At a time where the value chains are increasingly fragmented, where regulation tends to "commoditize" and squeeze opportunities, this is even more important to detect the essentials out of the complexity, to focus on those priorities that will #Align all stakeholders, whilst leaving space to permanently adapt and remain #Agile. This is what I call #thenewtripleAAA , a new way to develop great organisations, great teams, inspiring leadershipspecial Interests || Innovation || Healthcare || health insurance || medical networks || Medtech || new management model || diversity || AI || HIFU ||

Sylvaine Emery's Current Company Details
Carac

Carac

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Engaging organizations towards new service strategy thus delivering enhanced customer experience and 360° business performance | People & Life insurance | financial services | Medical Device |
france
Website:
carac.fr
Employees:
242
Sylvaine Emery Work Experience Details
  • Carac
    Chief Operating Officer
    Carac Jan 2023 - Present
    Neuilly-Sur-Seine, Île-De-France, France
  • Achille Conseil
    Ceo | Senior Advisor | Transition Manager
    Achille Conseil 2021 - Present
    Paris, Île-De-France, France
  • Humanis - Groupe De Protection Sociale
    Deputy Ceo Humanis Assurances Et Membre Du Comex
    Humanis - Groupe De Protection Sociale 2017 - 2020
    Paris Area, France
    As deputy CEO of Humanis Assurances and member of the Group Executive Committee, conduct and implement sustainable business strategy in lien with the board of administrators.
  • Malakoff Humanis
    Director, Business Unit International
    Malakoff Humanis 2014 - 2020
    Paris Area, France
    360° business turnaround in a complex post merger, increasingly regulated and competitive environnement.Mission : facilitate and secure international mobility for companies and people when expatriating, with providing adapted pension, life and health insurance solutionsP&L | 750 M€ | Multifunctional teams of 170 people
  • Geodis Global Solutions
    Global Corporate Director, Industrial Markets
    Geodis Global Solutions 2011 - 2013
    France
    Bringing operationnal value to industrial global companies with providing a full range of logistics and integrated supply chain solutions. Develop Geodis large accounts portfolio on a global scale and manage a team of global account managers. 310M€ turnover
  • Ge Capital
    European Commercial Leader, Inside Sales And Support At Ge Capital Solutions
    Ge Capital 2006 - 2010
    New role | Design, roll out and functionnally lead a new commercial organization across 12 countries in Europe, merging three businesses with different business and organization models. Working closely with country and european leadership team, turned multi-functional operational and support teams into a successful sales force delivering 380M$ profitable business.
  • Ge Capital
    Head Of Customer Experience Europe
    Ge Capital 2004 - 2006
    New role | Driving the “Voice of Customer” within GE Capital across 12 countries in Europe, three sales channels and throughout all the functions. Engaging the entire organization in improving overall customer experience thus increasing customer loyalty and company profitability.
  • Ge Healthcare
    Sales Force Effectiveness Leader, Emea
    Ge Healthcare 2001 - 2003
    New project | Increasing sales force effectiveness by +18% across EMEA, introducing a new deployment model, revamping evaluation, incentive and training programs, while gaining Six Sigma Master Black Belt certification. Mix broker and direct generalist & specialist sales force ~500 people
  • Ge Healthcare
    Supply Chain Director, Europe
    Ge Healthcare 1999 - 2001
    As a member of the Codir, helping grow profitably the medical accessories business with improving the end to end performance of the supply chain. Customer delay reduced by 5 | team 50 people
  • Ge Healthcare
    Parts Delivery And Customer Satisfaction Manager, Emea
    Ge Healthcare 1996 - 1998
    Within the Global Service Organization, manage teams and reduce customers’ backorders.Establish an effective global customer escalation management process. Interface with customers and service organization across EMEA and properly manage crisis.
  • Ge Healthcare
    European Sourcing Leader, Logistics Expenses
    Ge Healthcare 1993 - 1996
    Select and negotiate with all logistics suppliers to reduce cost and maintain quality. Responsibility includes international freight, express, road transportation, warehousing and packaging . $100 MM direct & indirect costs.

Sylvaine Emery Skills

Change Management Strategy Six Sigma Supply Chain Management Business Strategy Outsourcing Supply Chain Management Operational Excellence Leadership Team Management International Business Cross Functional Team Leadership Negotiation Lean Manufacturing Logistics Process Improvement Sales Warehousing Marketing Restructuring Business Development Integration Sourcing Healthcare Operations Management Training Budget Management B2b Program Management Procurement Analysis Business Planning Sales Management P&l Management Supply Chain Optimization Forecasting People Management Business Process Improvement Key Account Management Management Consulting New Business Development International Sales Pricing Crm Contract Negotiation

Sylvaine Emery Education Details

Frequently Asked Questions about Sylvaine Emery

What company does Sylvaine Emery work for?

Sylvaine Emery works for Carac

What is Sylvaine Emery's role at the current company?

Sylvaine Emery's current role is Engaging organizations towards new service strategy thus delivering enhanced customer experience and 360° business performance | People & Life insurance | financial services | Medical Device |.

What is Sylvaine Emery's email address?

Sylvaine Emery's email address is sy****@****ange.fr

What schools did Sylvaine Emery attend?

Sylvaine Emery attended Audencia Nantes Ecole De Management, Sciences Po Executive Education, Escp Europe, General Electric.

What are some of Sylvaine Emery's interests?

Sylvaine Emery has interest in Women's Network And Diversity Policies.

What skills is Sylvaine Emery known for?

Sylvaine Emery has skills like Change Management, Strategy, Six Sigma, Supply Chain, Management, Business Strategy, Outsourcing, Supply Chain Management, Operational Excellence, Leadership, Team Management, International Business.

Who are Sylvaine Emery's colleagues?

Sylvaine Emery's colleagues are Odile Marie, Anny Gorga, François Redon, Kouassi Appiah, Jean Duquesnois, Carole Germain Thill, Manssoura Abda.

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