Sylvaine Emery
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Sylvaine Emery Email & Phone Number

Engaging organizations towards new service strategy thus delivering enhanced customer experience and 360° business performance | People & Life insurance | financial services | Medical Device | at Carac
Location: Neuilly-Sur-Seine, ÎLe-De-France, France 11 work roles 4 schools
1 work email found @orange.fr LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Current company
Carac
Role
Engaging organizations towards new service strategy thus delivering enhanced customer experience and 360° business performance | People & Life insurance | financial services | Medical Device |
Location
Neuilly-Sur-Seine, ÎLe-De-France, France
Company size
242 employees

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Sylvaine Emery is listed as Engaging organizations towards new service strategy thus delivering enhanced customer experience and 360° business performance | People & Life insurance | financial services | Medical Device | at Carac, a with 242 employees, based in Neuilly-Sur-Seine, ÎLe-De-France, France. AeroLeads shows a work email signal at orange.fr and a matched LinkedIn profile for Sylvaine Emery.

Sylvaine Emery previously worked as Chief Operating Officer at Carac and CEO | Senior advisor | Transition Manager at Achille Conseil. Sylvaine Emery holds Master'S Degree from Audencia Nantes Ecole De Management.

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{first}.{last}@orange.fr
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About Sylvaine Emery

International MD with strong strategy, business and operations acumen honed in complex regulated B2B service & industry within Malakoff Humanis, Geodis, GE Healthcare, GE Capital.Proven record of success leading branch, P&L, business unit, managing multi-cultural, international and multi-functional teams of 10 to 500 people across the value chain to deliver performance in an innovative way and a “walk the talk” attitude.Recently, I have conducted a full business turnaround in the IMPI regulated industry. To enable this effective transformation, I have engaged the 170 people teams and all stakeholders, redefined the GTM strategy, simplified and digitized customer experience, established new strategic partnership, whilst securing compliance control, and enhancing business profitability.Former Experience :Roles || Executive committee | Deputy CEO | BU | P&L management | International Development | strategic marketing | Sales force effectiveness | Customer experience | Logistics & specialized retail | Six sigma Master Black Belt | Operational excellence | Strategic partnership | expatriation |Industries || Life and health insurance | IMPI | Social protection | Healthcare | medical device | logistics | financial services | Governance || international US listed companies | international French non listed | French paritarian and mutual non profit group | Mandate || Deputy CEO | board of not for profit association |I can help you define and conduct effective transformational change across complex organizations in regulated markets thus delivering business sustainable growth, operational effectiveness, team engagement and customer loyalty. This requires paying #Attention to the ecosystem, to weak signals, to every function in the company and specifically to the least visible one, to everyone and to oneself's limits and capabilities. At a time where the value chains are increasingly fragmented, where regulation tends to "commoditize" and squeeze opportunities, this is even more important to detect the essentials out of the complexity, to focus on those priorities that will #Align all stakeholders, whilst leaving space to permanently adapt and remain #Agile. This is what I call #thenewtripleAAA , a new way to develop great organisations, great teams, inspiring leadershipspecial Interests || Innovation || Healthcare || health insurance || medical networks || Medtech || new management model || diversity || AI || HIFU ||

Listed skills include Change Management, Strategy, Six Sigma, Supply Chain, and 42 others.

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Sylvaine Emery's current company

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Carac
Carac
Engaging organizations towards new service strategy thus delivering enhanced customer experience and 360° business performance | People & Life insurance | financial services | Medical Device |
france
Website
carac.fr
Employees
242
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11 roles · 34 years

Sylvaine Emery work experience

A career timeline built from the work history available for this profile.

Chief Operating Officer

Current
Carac

Neuilly-Sur-Seine, Île-De-France, France

Jan 2023 - Present

Ceo | Senior Advisor | Transition Manager

Current
Achille Conseil

Paris, Île-De-France, France

2021 - Present ~5 yrs 7 mos

Deputy Ceo Humanis Assurances Et Membre Du Comex

Humanis - Groupe De Protection Sociale

Paris Area, France

As deputy CEO of Humanis Assurances and member of the Group Executive Committee, conduct and implement sustainable business strategy in lien with the board of administrators.

2017 - 2020 ~3 yrs

Director, Business Unit International

Malakoff Humanis

Paris Area, France

360° business turnaround in a complex post merger, increasingly regulated and competitive environnement.Mission : facilitate and secure international mobility for companies and people when expatriating, with providing adapted pension, life and health insurance solutionsP&L | 750 M€ | Multifunctional teams of 170 people

2014 - 2020 ~6 yrs

Global Corporate Director, Industrial Markets

Geodis Global Solutions

France

Bringing operationnal value to industrial global companies with providing a full range of logistics and integrated supply chain solutions. Develop Geodis large accounts portfolio on a global scale and manage a team of global account managers. 310M€ turnover

2011 - 2013 ~2 yrs

European Commercial Leader, Inside Sales And Support At Ge Capital Solutions

Ge Capital

New role | Design, roll out and functionnally lead a new commercial organization across 12 countries in Europe, merging three businesses with different business and organization models. Working closely with country and european leadership team, turned multi-functional operational and support teams into a successful sales force delivering 380M$ profitable business.

2006 - 2010 ~4 yrs

Head Of Customer Experience Europe

Ge Capital

New role | Driving the “Voice of Customer” within GE Capital across 12 countries in Europe, three sales channels and throughout all the functions. Engaging the entire organization in improving overall customer experience thus increasing customer loyalty and company profitability.

2004 - 2006 ~2 yrs

Sales Force Effectiveness Leader, Emea

Ge Healthcare

New project | Increasing sales force effectiveness by +18% across EMEA, introducing a new deployment model, revamping evaluation, incentive and training programs, while gaining Six Sigma Master Black Belt certification. Mix broker and direct generalist & specialist sales force ~500 people

2001 - 2003 ~2 yrs

Supply Chain Director, Europe

Ge Healthcare

As a member of the Codir, helping grow profitably the medical accessories business with improving the end to end performance of the supply chain. Customer delay reduced by 5 | team 50 people

1999 - 2001 ~2 yrs

Parts Delivery And Customer Satisfaction Manager, Emea

Ge Healthcare

Within the Global Service Organization, manage teams and reduce customers’ backorders.Establish an effective global customer escalation management process. Interface with customers and service organization across EMEA and properly manage crisis.

1996 - 1998 ~2 yrs

European Sourcing Leader, Logistics Expenses

Ge Healthcare

Select and negotiate with all logistics suppliers to reduce cost and maintain quality. Responsibility includes international freight, express, road transportation, warehousing and packaging . $100 MM direct & indirect costs.

1993 - 1996 ~3 yrs
Team & coworkers

Colleagues at Carac

Other employees you can reach at carac.fr. View company contacts for 242 employees →

MD Mathieu Del Bove Mathieu Del Bove Colleague at CaracMeyreuil, Provence-Alpes-Côte D'Azur, France View → AP Aurélie Palis Aurélie Palis Colleague at CaracFrance View → JD Jordane Deteve Jordane Deteve Colleague at CaracGreater Dunkerque Area, France View → TD Tatiana Durand Tatiana Durand Colleague at CaracGreater Marseille Metropolitan Area, France View → GB Georgia Bomba Georgia Bomba Colleague at CaracVillefranche, Auvergne-Rhône-Alpes, France View → AO Agnès Obradors Agnès Obradors Colleague at CaracFrance View → ET Eric Trihoire Eric Trihoire Colleague at CaracGreater Paris Metropolitan Region, France View → FQ Francesco Quintano Francesco Quintano Colleague at CaracGreater Paris Metropolitan Region, France View → AH Agnes Henaff Agnes Henaff Colleague at CaracGreater Lyon Area, France View → EM Emmanuelle Magnier Emmanuelle Magnier Colleague at CaracFrance View →
4 education records

Sylvaine Emery education

Education record

General Electric
FAQ

Frequently asked questions about Sylvaine Emery

Quick answers generated from the profile data available on this page.

What company does Sylvaine Emery work for?

Sylvaine Emery works for Carac.

What is Sylvaine Emery's role at Carac?

Sylvaine Emery is listed as Engaging organizations towards new service strategy thus delivering enhanced customer experience and 360° business performance | People & Life insurance | financial services | Medical Device | at Carac.

What is Sylvaine Emery's email address?

AeroLeads has found 1 work email signal at @orange.fr for Sylvaine Emery at Carac.

Where is Sylvaine Emery based?

Sylvaine Emery is based in Neuilly-Sur-Seine, ÎLe-De-France, France while working with Carac.

What companies has Sylvaine Emery worked for?

Sylvaine Emery has worked for Carac, Achille Conseil, Humanis - Groupe De Protection Sociale, Malakoff Humanis, and Geodis Global Solutions.

Who are Sylvaine Emery's colleagues at Carac?

Sylvaine Emery's colleagues at Carac include Mathieu Del Bove, Aurélie Palis, Jordane Deteve, Tatiana Durand, and Georgia Bomba.

How can I contact Sylvaine Emery?

You can use AeroLeads to view verified contact signals for Sylvaine Emery at Carac, including work email, phone, and LinkedIn data when available.

What schools did Sylvaine Emery attend?

Sylvaine Emery holds Master'S Degree from Audencia Nantes Ecole De Management.

What skills is Sylvaine Emery known for?

Sylvaine Emery is listed with skills including Change Management, Strategy, Six Sigma, Supply Chain, Management, Business Strategy, Outsourcing, and Supply Chain Management.

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