AeroLeads people directory · profile
Sylvain Guerry Email & Phone Number
VP, Global Head of Customer
at
CO2 AI
1 work email found
@sap.com
1 phone found area 610
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
VP, Global Head of Customer
Location
France, France, France
Company size
Who is Sylvain Guerry? Overview
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Quick answer
Sylvain Guerry is listed as VP, Global Head of Customer at CO2 AI, a company with 67 employees, based in France, France, France. AeroLeads shows a work email signal at sap.com, phone signal with area code 610, and a matched LinkedIn profile for Sylvain Guerry.
Sylvain Guerry previously worked as VP, Head Customer Success & Renewals EMEA at Sprinklr and VP, Head Customer Success & Renewals, APAC & EMEA at Sap Customer Experience. Sylvain Guerry holds Bachelor & Master'S In Administration And Management from Neoma Business School.
Company email context
Email format at CO2 AI
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{first}.{last}@sap.com
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AeroLeads found 1 current-domain work email signal for Sylvain Guerry. Compare company email patterns before reaching out.
Profile bio
About Sylvain Guerry
Strategically minded and results-driven, I am a seasoned executive specializing in customer success and digital transformation. Throughout my career, I have championed the integration of innovative customer success strategies that significantly enhance customer satisfaction and drive robust business growth. My leadership philosophy is centered on fostering a culture of excellence where customer-centricity is paramount.From spearheading dynamic teams across Europe and Asia to implementing cutting-edge digital solutions that transform customer interactions, my approach has consistently resulted in increased retention rates and substantial revenue growth. I thrive on challenges and am adept at navigating complex business environments to deliver tangible outcomes.I leverage a unique blend of analytical prowess and empathetic leadership to not only meet but exceed expectations. My dedication to improving the customer journey is evident through the strategic initiatives I have led, which have redefined customer engagement for leading multinational corporations. I am passionate about building lasting relationships and creating value for stakeholders at all levels.
Listed skills include Strategy, Management Consulting, Start Ups, Change Management, and 20 others.
Current workplace
Sylvain Guerry's current company
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Co2 Ai
5 roles
Sylvain Guerry work experience
A career timeline built from the work history available for this profile.
Vp, Head Customer Success & Renewals Emea
Current- In the wake of an IPO, I redefined the role of Customer Success from operational support to a strategic cornerstone, directly impacting our growth trajectory and customer engagement metrics. Key initiatives I led.
- Developed a comprehensive Digital Transformation Framework for The Customer Success Org, enhancing digital integration and customer satisfaction.
- Established a scalable Digital Customer Success Strategy, significantly optimizing customer relationship management through advanced digital tools.
- Established a strategic engagement model for large Enterprise accounts.
May 2021 - Present
Vp, Head Customer Success & Renewals, Apac & Emea
- Tasked with steering the strategic direction post-acquisitions, I transformed our approach to customer success and renewals, integrating it deeply within the business's core objectives. My tenure is marked by:
- Crafting and implementing region-specific Go-To-Market strategies that aligned with global objectives, improving retention and customer loyalty.
- Leading the customer success teams to exceed performance targets, achieving recognition as the best region globally in consecutive years.
May 2017 - Apr 2021
Director Customer Engagement, South East Asia
- I established a dedicated Customer Success team in South East Asia, enhancing support and accelerating business growth within the region. Initiatives I spearheaded include:
- Implementing the SAP Customer Lifecycle Methodology to standardize and enhance customer engagement and lifecycle management across operations.
- Dramatically increasing upsell by 25% year-over-year through strategic customer engagement initiatives.
Feb 2015 - Apr 2017
Director, Head Customer Success & Services, Apac
- Following Series A funding, I crafted a distinct enterprise customer success structure, which differentiated Support from Customer Success, significantly enhancing our service delivery. Highlights of my role included:
- Pioneering the development of a freemium experience which maximized customer engagement and conversion rates during the pre-sales process.
- Overseeing strategic adoption and integration of a groundbreaking SaaS recruitment tool, solidifying robust client relationships across APAC.
Jan 2013 - Dec 2014
1 education record
Sylvain Guerry education
-
Neoma Business School
FAQ
Frequently asked questions about Sylvain Guerry
Quick answers generated from the profile data available on this page.
What company does Sylvain Guerry work for?
Sylvain Guerry works for CO2 AI.
What is Sylvain Guerry's role at CO2 AI?
Sylvain Guerry is listed as VP, Global Head of Customer at CO2 AI.
What is Sylvain Guerry's email address?
AeroLeads has found 1 work email signal at @sap.com for Sylvain Guerry at CO2 AI.
What is Sylvain Guerry's phone number?
AeroLeads has found 1 phone signal(s) with area code 610 for Sylvain Guerry at CO2 AI.
Where is Sylvain Guerry based?
Sylvain Guerry is based in France, France, France while working with CO2 AI.
What companies has Sylvain Guerry worked for?
Sylvain Guerry has worked for Co2 Ai, Sprinklr, Sap Customer Experience, Sap Successfactors, and Hrboss.
How can I contact Sylvain Guerry?
You can use AeroLeads to view verified contact signals for Sylvain Guerry at CO2 AI, including work email, phone, and LinkedIn data when available.
What schools did Sylvain Guerry attend?
Sylvain Guerry holds Bachelor & Master'S In Administration And Management from Neoma Business School.
What skills is Sylvain Guerry known for?
Sylvain Guerry is listed with skills including Strategy, Management Consulting, Start Ups, Change Management, Team Management, New Business Development, Sales Process, and Customer Success.
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