Sr. Customer Success Account Manager
Jul 2024 - Aug 2024
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Sylvain Lepine Email & Phone Number
Agile Project Manager | ITSM Enthusiast | Driving IT Service Excellence through Innovation & Cloud Solutions
1 work email found
@canada.ca
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Role
Agile Project Manager | ITSM Enthusiast | Driving IT Service Excellence through Innovation & Cloud Solutions
Location
Ottawa, Ontario, Canada
Who is Sylvain Lepine? Overview
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Quick answer
Sylvain Lepine is listed as Agile Project Manager | ITSM Enthusiast | Driving IT Service Excellence through Innovation & Cloud Solutions based in Ottawa, Ontario, Canada. AeroLeads shows a work email signal at canada.ca and a matched LinkedIn profile for Sylvain Lepine.
Sylvain Lepine previously worked as Sr. Customer Success Account Manager at Microsoft and Scrum Master at Bell. Sylvain Lepine holds Project Management Professional, Information Technology Project Management from Project Management Institute.
Company email context
Email format at canada.ca
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{first}.{last}@canada.ca
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AeroLeads found 1 current-domain work email signal for Sylvain Lepine. Compare company email patterns before reaching out.
Profile bio
About Sylvain Lepine
Experienced IT professional excelling in Project Management and Customer Account Management.
Listed skills include Service Management, Contract Management, Relationship Management, Telecommunications, and 19 others.
10 roles · 23 years
Sylvain Lepine work experience
A career timeline built from the work history available for this profile.
Scrum Master
Scrum Master at Bell's Data Engineering and Artificial Intelligence division, facilitating agile methodologies for optimized project delivery and team collaboration.
Oct 2023 - Jun 2024
Sr. Technical Advisor
IT service design, M365 implementation, Exchange Online implementation.
Sep 2021 - Oct 2023
Feb 2019 - Sep 2021
Sr. Client Portfolio Manager
Build and manage meaningful relationships between IT and business programs.
Apr 2018 - Feb 2019
Sr. Client Service Account Manager
Own the customer experience. Monitor and report IT service health. Risk and issues management.
Jan 2009 - Apr 2018
Associate Director, Government Operations
National operations management of telecommunications services for enterprise clients.
2005 - 2009
~4 yrs
Associate Director, Enterprise Operations
Bell
Assist the General Manager in overseeing operations management for all major market accounts within Bell Business Markets
2004 - 2005
~1 yr
Manager, Call Center Operations Training And Technical Support
Lead a team of instructors and web developers responsible for designing and delivering technical training to support call center and technical support personnel.
Jan 2001 - Dec 2004
Technical Support Specialist
Level II and III technical support for telecommunications services.
Feb 2000 - Jan 2001
2 education records
Sylvain Lepine education
Project Management Professional, Information Technology Project Management
Computer Networking
Cdi College Of Business And Technology
FAQ
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Quick answers generated from the profile data available on this page.
What is Sylvain Lepine's role at their current company?
Sylvain Lepine is listed as Agile Project Manager | ITSM Enthusiast | Driving IT Service Excellence through Innovation & Cloud Solutions.
What is Sylvain Lepine's email address?
AeroLeads has found 1 work email signal at @canada.ca for Sylvain Lepine.
Where is Sylvain Lepine based?
Sylvain Lepine is based in Ottawa, Ontario, Canada.
What companies has Sylvain Lepine worked for?
Sylvain Lepine has worked for Microsoft, Bell, and Government Of Canada.
How can I contact Sylvain Lepine?
You can use AeroLeads to view verified contact signals for Sylvain Lepine, including work email, phone, and LinkedIn data when available.
What schools did Sylvain Lepine attend?
Sylvain Lepine holds Project Management Professional, Information Technology Project Management from Project Management Institute.
What skills is Sylvain Lepine known for?
Sylvain Lepine is listed with skills including Service Management, Contract Management, Relationship Management, Telecommunications, Facilitation, Presentation Design, Client Presentation, and Workshop Facilitation.
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