Sylvain Palissard Email & Phone Number

Atlanta, Ga, Us

Duluth, Georgia, United States

Lead the direct & indirect sales of TYPE3 Software (TYPE EDIT, LASER TYPE, TYPE3-CAA) for the North American markets.

Greater Atlanta Area

Support & Train North American Customers on Software products developed by the Software Division of Gravotech group: TYPE3 Software. Provide Master level class trainings within the subsidiaries and travel to customer's facilities to implement high end solutions running with either 3D Printers and/or CNC machines. Manage the Help-desk day-to-day for the complete TYPE3 Software family range, as well as the 3DESIGN family products, aiming to various applications mostly leading to the Engraving (Industrial Marking) & Jewelry Industries. Direct global daily Client Services and develop Technical Contents to assist a non-stop learning community of Users, webinars and Remote Desktop assistance insured through GoToWebinar (GTW) and GoToMeeting (GTM), as well as Team-viewer. Technological Monitoring with Competitive Analysis through subscription to competitive market offers. Sales Adaptation after verification of hardware compatibility (CNC & Computer) and feasibility of the application(s). Developed a Customer Success driven environment to insure the highest level of satisfaction.

Québec, Canada

Duluth, Georgia

Developed specific branded websites for B2B Software products using variety of tools such as Adobe Illustrator, Dreamweaver, Photoshop using Content Management Systems (CMS) such as Mobirise, Word Press, Joomla, Drupal, Artisteer… as well as generating regular Digital Marketing Materials for Social Media and regular Engagement Marketing on Facebook, Twitter, Instagram, YouTube, Pinterest, Linkedin, Disquus... Content Strategy and Branding Positioning across competition's communications and Objection Handling through replied posts. Collaborative Work with multi-site and multi-cultural teams of Field Marketing as well as pioneering Cloud Applications to deliver content to customers for masters and licensing systems (SaaS). B2B Marketing management with contain creations and Lead Analysis, many and various tool developed which helped to rise the awareness and the knowledge about Software solutions. Website Building with back office and global sharing to allow partners to add their contains and apply basic Website Updating tasks. Paid Search Campaigns (PSC) on Google and Facebook for Promotional Marketing and increase Digital Engagement.

Duluth, Ga

Greater Atlanta Area

Greater Atlanta Area

Duluth, Georgia

Brussieux, France

Bordeaux Area, France

Mold, Wales

Bachelor Of Business Administration (B.B.A.), Sales & Marketing Of Industrial Goods And Services, A

French National Engineering Diploma in Sales & Marketing, Business Development and Technological Monitoring of Industrial Goods. Bachelor.

Diplome Universitaire D'Enseignement Technologique En Europe, Aeronautical/Aerospace Engineering Technology/Technician, Bachelor Of Engineering

Erasmus student placed in Wrexham Wales (UK)

Bachelor Of Engineering (B.Eng.), Aeronautical & Mechanical

Aircraft aerodynamics and flying and handling performances are always the most important and challenging aspects for aircraft designs.

Duete, European Technologies Studies

Through the ERASMUS European program of exchange student I had the opportunity to follow a year of Bachelor of Engineering in Aeronautical.

Dut Gmp, Mechanical & Manufacturing Engineering

Bac Sti, Industrial Sciences & Manufacturing Technics

Aptitude Certificate And Technologic Brevet, Operator, Setter In Manufacturing Systems