Cloud Support Engineer
Current• Worked with teams of talented software engineers to define, build and maintain cloud infrastructure.• Used metrics to monitor application and infrastructure performance.• Utilized code and modern cloud-native deployment techniques to design, plan and integrate cloud computing and virtualization systems.• Partnered with infrastructure teams on evaluation and feasibility assessments of new systems and technologies.• Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.• Resolved issues related to operational components for LAN, WAN and voice systems.• Implemented cost optimization strategies by utilizing AWS Cost Explorer, AWS Trusted Advisor, and AWS Budgets to monitor and optimize cloud spending• Conducted a comprehensive analysis of existing AWS resources, identified underutilized instances, and recommended rightsizing measures, resulting in significant cost savings• Designed and implemented an AWS VPC architecture, ensuring security, scalability, and high availability• Hosted a secure static website using Godaddy domain name, Route 53, CloudFront, ACM and S3• Implemented security best practices on AWS, including configuring AWS Identity and Access Management (IAM) roles and policies, and enforcing multi-factor authentication (MFA)• Created golden images using Packer or EC2 Image Builder to ensure consistent and reproducible infrastructure deployments• Implemented a highly available architecture for applications using ALB and ASG in AWS
