• Manage sales territory of small and large retail accounts selling in new and existing products according to stock levels • Merchandise small and large retail accounts according to plan-o-grams and corporate standards while ensuring product quality and freshness • Respond to and solve customer complaints, requests, and inquiries • Complete store relines and resets according to corporate standards • Build and restock eye-catching displays to increase consumer awareness and drive sales • Deliver and install POS material to increase product awareness and grow sales • Work closely with all levels of retail organization to ensure compliance to contract obligations • Drive forklift or power jack to unload product orders from incoming trucks and reload according to delivery schedules • Ensure quality of outgoing deliveries • Gather and finalize delivery drivers end of day paperwork ensuring all payments collected match corporate records, resolving discrepancies, and filing or packaging completed documents and arranging for delivery to head office • Compile, organize, and enter all hazardous materials into WHMIS binders • Carry out safety inspections, document any discrepancies and initiate fixes • General maintenance and housekeeping duties

•Responsible for building, cultivating, and maintaining community relationships both in person at networking/community events, and online through social media sites as Twitter, Facebook and LinkedIn•Built and maintained relationships with managers to keep updated on current offerings and promotions•Created a variety of print and electronic marketing materials for internal and external distribution to promote sales, and events using Adobe Creative Suite products•Acted as a first point of contact for community agencies seeking sponsorships or donations, gathered information and followed up with final decisions•First point of contact for customer inquires generated electronically and followed up or distributed to appropriate department•Tasked with the distribution of printed materials to inform staff and customers of events, sales, new product offerings and closures•Supported community outreach activities with community partners that engaged radio and online audiences to promote brand and dealership•Planned, scheduled, and coordinated meetings, vehicle cleanings, and vehicle pickups/drop offs for dealership functions•Assisted with the planning and execution of a variety of brand and dealership promotion and customer appreciation events including prize ordering, ticket sales, catering, logistics, and promotion•Responsible for maintaining and updating dealership privacy policy and answering customer inquiries•Created and deployed email templates and campaigns raising new product awareness, generating new sales leads, and increasing event attendance•Developed monthly communications calendar to manage time and projects and to ensure content is created and posted in a relevant and timely manner •Regularly review all measurable metrics using Google analytics, and various social media platform analytic tools, adjusting messages and SEO to increase reach and engagement and boost online rankings

Business Administration - Marketing three-year advanced diploma with a strong focus onBusiness LawMarketing ResearchEvent MarketingProfessional SellingRetail MarketingInternational MarketingIntegrated Marketing CommunicationsBrand ManagementMarket ResearchStrategic Business Planning

Online ProductionResponsible for assembly of vehiclesQuality control of parts being assembledPreventative Maintenance of equipment and machineryOffice AssistanceLed recycling program for weld shopConducted lunch and learns Graphic design for signage

Blueprint ReadingPrint Spec ReadingQuality ControlEmployee TrainingMachine SetupPrint Plate MountingMachine OperationAlways Exceeded TargetsDependable

Responsible for daily merchandising activities Inventory control Training of new staffCross merchandisingPOS merchandisingComplete store resetDisplay buildingCustomer serviceSalesUp-selling

Achieved a high level of customer satisfaction Winner of several sales and promotional contestsTrained personnel on product offerings and customer service skills Demonstrated high levels of customer service resulting in 100% excellent comment ratings Responsible for opening and closing duties Created new drink ideas and dinner specials