Key Responsibilities:- Customer Response (Phone, Email, Social Media) - Social Media Management & Design (Instagram, Facebook, Twitter)- Audience Database Management (AudienceView Professional)- Box Office Management & Staff Training- Graphic Design and Copywriting

Shows:The Laramie Project (January 2021)Sweeney Todd (March 2020, Cancelled due to COVID-19)Mamma Mia! with KPC (February 2020)Music Man with KPC (March 2019)Responsibilities:- Keep productions on task to open on-time by scheduling and conducting rehearsals and production meetings- Keep all parties informed on current events by taking minutes and creating reports for rehearsals, performances, and production meetings- Ensure business-side success by tracking statistics, numbers, and events for performances.

Platforms: Xbox Family of Devices, Windows 10Client: Microsoft (Certification Group)Achievements:➔ Kept international labs in balance by prioritizing assigned projects➔ Kept projects in line to complete on time by assigning projects according to their SLA➔ Kept internal and external stakeholders informed through clear, concise communication➔ Ensured trust in the Certification lab by operating smoothly under a strict NDA➔ Improved processes by revamping and creating documentationAdditional training includes: -Build Verification Testing -Certification Testing -Team Leadership -Test Management

Additional Responsibilities:- Pull props for rehearsal and performance and repair them as neededShows:A Christmas Carol (December 2018)A Christmas Carol JR (Theatre for Young Audiences, December 2018)

Shows:Twelfth Night (September 2019)Hamlet (March 2018)The Tempest (September 2017)The Complete Works of William Shakespeare (Abridged) (June 2017)Macbeth (May 2017)

Shows: Christmas Carol Rag (December 2017)The Toxic Avenger (October 2016)A Christmas Twist (December 2015)The Addams Family Musical (October 2015)2015 Playwright's Festival (May 2015)I Love You, You're Perfect, Now Change (March 2015)Fire Anniversary Event (Event Management, December 2014)Northwest Symphony Brass Quintet (Event Management, December 2014)Noises Off (March 2014)Coney Island Christmas (December 2013)

Additional Responsibilities: - Ensure all outdoor performance spaces are safe and playableShows:The Merry Wives of Windsor (Summer 2016)Hard Bard: The Duchess of Malphi (February 2016)Since June, 2014, I've stage managed Backyard Bard as part of GreenStage's Summer season, Shakespeare in the Park. Backyard Bard does two 1-hour version productions of Shakespeare plays in parks around Seattle with four actors. 2015: Two Gentlemen of Verona and Macbeth2014: All's Well That Ends Well and Comedy of Errors

Responsibilities Per Position:Senior Lead:- Manage a variable number of teams to finish their work under strict deadlines- Ensure teams are staffed appropriately and operate at high efficiency and quality- Edit and approve issues for higher-level reporting- Identify and train potential leads- Update and improve current documentation and processesLead:- Analyze various titles for errors, bugs, and overall quality- Ensure titles meet Certification requirements- File accurate and concise related reports on strict deadlines- Train testers thoroughly on all test cases and proceduresTester:- Analyze various titles for errors, bugs, and overall quality- Assist and help train fellow testers- Operate smoothly under a strict non-disclosure agreement

As a BSM at Teatro ZinZanni I was the first point of contact for the performers, and worked throughout performances to ensure that all acts were properly and safely set up, and that physical transitions between acts ran as smoothly as possible. Shows:Big Top Rock: Dream On (April 2015)

As a help desk worker I provided customer service to those needing technical help across campus. I also provided not only technical help but answers to questions fielded to the help desk by those using the library.

As a Commuter Student Intern, I provided customer service to those who use the Commuter Lounge. I also worked to provide commuters with connections across campus and to inform them of campus events. Along with that, I worked with my fellow interns to plan and host events for commuter students to get them connected with each other.

As a member of the tech crew I participated in the painting, building and rigging for the various sets in PLU's theatrical productions. Through this I demonstrated clear understanding of shop procedures and the use of tools necessary to complete the job, command over team work and the focus necessary to meet deadlines.