Sylvester Alphonso Email and Phone Number
I am an enthusiastic, dedicated and high performing IT person with a proven track record, particularly in developing excellent web presence and a keen ambition to develop a successful career in the IT sector.I monitor and maintain the computer systems and networks of an organization.I install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person. Depending on the size of the organization, a technical support officer's role may span one or more areas of expertise.Organizations increasingly rely on computer systems in all areas of their operations and decision-making processes. It is therefore usually crucial to ensure the correct running and maintenance of the IT systems.The work is as much about understanding how information systems are used as applying technical knowledge related to computer hardware or software.Typical work activities:mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organization, but may include.A degree is not always necessary, though graduates (particularly those with relevant qualifications) may be preferred. The computing world evolves very quickly and new technologies are always being developed so it is more important that candidates keep IT knowledge up to date. Prior work experience gained in any position involving contact with customers or the general public may be advantageous.Key skills for technical support officers
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Asst.Manager Business ApplicationDvago Pharmacy & Wellness Experts May 2024 - PresentKarāchi, Sindh, Pakistan -
Application Support EngineerComputing Solutions (Pvt) Ltd. - Retail Pro Authorized Bp Pakistan Mar 2021 - PresentSindh, Pakistan -
System Support ExecutiveChaseup Shopping City Mar 2011 - Feb 2021Karāchi, Sindh, PakistanIT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organization, but may include.1. • Installing and configuring computer hardware operating systems and application.2. • Monitoring and maintaining computer systems and networks.3. • Talking staff or clients through a series of actions, either face to face or over the… Show more IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organization, but may include.1. • Installing and configuring computer hardware operating systems and application.2. • Monitoring and maintaining computer systems and networks.3. • Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.4. • Troubleshooting system and network problems and diagnosing and solving hardware or software faults.5. • Replacing parts as required.6. • Setting up new users' accounts and profiles and dealing with password issues.7. • Prioritizing and managing many open cases at one time.8. • Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers.9. • Testing and evaluating new technology.10. • Conducting electrical safety checks on computer equipment. Show less -
System Support ExecutiveChaseup Shopping City Mar 2011 - Feb 2021Karāchi, Sindh, PakistanIT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organization, but may include.
Sylvester Alphonso Skills
Sylvester Alphonso Education Details
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Sm Science And Commerce CollegeAccounting And Computer Science -
Aisha Public SchoolComputer Science
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Aisha Public Secondary School
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Sm Science And Commerce Boys CollegeComputer Science
Frequently Asked Questions about Sylvester Alphonso
What company does Sylvester Alphonso work for?
Sylvester Alphonso works for Dvago Pharmacy & Wellness Experts
What is Sylvester Alphonso's role at the current company?
Sylvester Alphonso's current role is Asst.Manager Business Application at DVAGO Pharmacy & Wellness Experts.
What schools did Sylvester Alphonso attend?
Sylvester Alphonso attended Virtual University Of Pakistan (Vu), Sm Science And Commerce College, Virtual University Of Pakistan (Vu), Aisha Public School, Aisha Public Secondary School, Sm Science And Commerce Boys College.
What skills is Sylvester Alphonso known for?
Sylvester Alphonso has skills like Technical Support, Team Management, Management, Team Leadership, Teamwork, Team Building, Microsoft Office, Project Planning, Customer Service, Troubleshooting, Retail.
Who are Sylvester Alphonso's colleagues?
Sylvester Alphonso's colleagues are Samiullah Khan, Muhammad Irfan, Arsalan Naeem, Usman Khalid, Sanya Alve, Habiba Bhatti, Zeeshan Arshad.
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