• Competent Professional with nearly 11 years of leading process training and development by monitoring competency grids and identifying training needs for skill / competency up-gradation• Designed and conducted customized training programs and ensured that the initiatives are aligned with the organizational goals and culture by utilizing contemporary pedagogy, learning tools and methodology• Establish and define the structure of the learning context by establishing the length of training, size of group, number of hours and sessions• Expertise in managing end-to-end Training & Development Lifecycle, including TNI, Content Management, Execution & Delivery, Gap Analysis, Vendor Assessment & Management and Stakeholder Communication• Developed training programs using a combination of case studies, on-the-job learning, assignments, classroom training, online learning and coaching for fresher’s and laterals to meet specific organizational objectives• Recommended strategies for improving process efficiency, performance and control management through process analytics and business process improvement• Certified on Time Management, Problem Solving and Decision Making, Stakeholder Management, Assertive Communication and Interpersonal skills• Enterprising leader with interpersonal, analytical, problem-solving, people management and organizational skills