Sylvester Andujare Email & Phone Number

Philippines

• Follow up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects.
• Be responsible for educating and developing prospects leading to hand-off to sales teams.
• Create target prospect lists and penetrate key accounts.
• Cold calls to prospects generated by a variety of outside sources.
• Identify key players, research and obtain business requirements, and present solutions to begin the… Show more
• Identify key players, research and obtain business requirements, and present solutions to begin the sales cycle.

Philippines

• Actively develops potential customers in the F&B industry and promotes cooperation through cold calls,customer visitation etc
• Maintain relationships with potential customers and regular customers
• Work closely with the operation team to provide high-quality services for customer's business.

Philippines

• Handle and qualify inbound leads in order to set up meetings for sales executives to conduct product demos.
• Communicate with customers, make outbound calls to potential customers, and follow up on leads.
• Understand customer's needs and identify sales opportunities.
• Answer potential customers' questions and send additional information per email.
• Develop a deep understanding of the StoreHub platform to help potential customers understand our products and services.
• Keep… Show more

• Proactively contact potential customers who are looking for professionalphotography services
• Manage customer accounts from pre-sales to post-sales

• Generate new business opportunities to fuel the Zendesk AE Pipeline.
• Work closely with Account Executives to develop targeted lists, call strategies,and messaging to drive opportunities for new business.
• Conduct high-level conversations with Senior Executives in target accounts
• Research and build new and existing accounts ( i.e. adding new contacts, sendingregular emails and qualifying opportunities into the account executive/AccountManager’s pipeline)

• Call small to medium business owners and update their free online directorylisting
• Identify customer’s advertising needs and recommend a product that will helptheir business

• Conduct training and workshops to improve performance
• Coach, develop and motivate Telemarketing agents to maximize team salesresults aligned to Key Performance Indicators (KPI's) in an outbound environment
• Provide real-time feedback to ensure that follow up coaching are provided toeach agents for the most impacting behaviors that is hindering them from closingsales

• Coach, develop and motivate TeleSales agents to maximize team sales resultsaligned to Key Performance Indicators (KPI's) in an outbound environment
• Ensure correct use of Salesforce to manage leads through to opportunity andthen sale.
• Monitor and manage consultant use of Dialer to complete outbound calls.
• Run weekly sales meeting to communicate targets, performance and focus areas
• Ensure sales staff are engaged, motivated and goal oriented at all times
• Analyze… Show more

• Monitor Calls and provide ongoing feedback for continuous improvements to theservice delivery in terms of quality
• Conducts Weekly Calibrations with the Client
• Conducts QA training for challenged agents
• Conducts Refresher Training for challenged agents
• Was designated as the POC for Critical Error Alerts

• Advance troubleshooting of customer’s Phone, Internet, Email and TV
• Assist customers in regard with their billing inquiries and other basic billingconcerns
• Was designated as our Team’s POC for Upselling, Expedite request etc.

Philippines

• Was selected to join a project team who handles delayed orders with no partshortage.
• Was also assigned to join another project team designated to reconfigure orders.
• Assigned to the Customer Service department to help in resolving customer’sescalated issues