Sylvester Johnson Email & Phone Number

San Antonio, Texas, US

Brentwood, Tennessee, US

San Antonio, Texas, US

• Led the team enhancing unit drive-thru and curbside processes and tools to improve and grow transactions, generating an increase in revenue of $150M.
• Established enterprise data analytics center of excellence enhancing people analytics to provide key insights on retention and the impact on driving key performance indicators: sales, overall customer satisfaction.
• Spearheaded new customer contact center and customer care models to leverage new processes, technology, and people to improve the quality and timeliness of the contact center calls and processes for customer care.
• Leveraged leadership competencies and experiences to rebrand the project team with operations, executive leadership, other departments while enhancing project team’s morale. This generated organization credibility.
• Chaired creation and established the mission and vision of the Diversity, Equity and Inclusion Resource Group – The Black Leadership Network.

San Antonio, Texas, US

• Led business and financial partnership with all senior department leaders that delivered strategy and operational execution plans facilitating company revenue growth from $2.2B to $2.7B. Allowed the CFO to focus on the.
• Assisted in the sale transaction financial inputs and requirements as well as led post-close accounting and establishment of ongoing management reporting within two quarters of sale date.
• Led implementation and adoption of a predictive indicator tool to assist restaurant operation planning with insights to prepare plans that drove profitable sales growth.
• Instituted a transaction planning tool to drive restaurant’s ability to highlight opportunities within the divisions, zones, and at the unit level to grow business by $75M in one year.
• Led establishment of the New Unit Performance Reporting Package and meeting to enhance visibility to new unit performance and drive timely action plans to ensure financial commitments and sustainable new unit growth.
• Led implementation and socialization of significant process improvement capabilities: Blackline, Concur, Corcentric, Robotic Processing Automation and Financial System Strategy review.

New Albany, Ohio, US

• Chaired the Disclosure and SOX Steering Committees which led to establishing more quality SEC reporting practices, the remediation of company control deficiencies and successful on-going monitoring processes within the.
• Managed relationship with external auditors and partnered with CFO and legal team on Audit Committee and Board meeting agendas; delivered presentations on financial and accounting topics. Improved accounting and.
• Partnered with planning teams to align critical strategic and operating initiatives to evaluate financial/economic impact as well as financial reporting implications. Established quarterly meetings to assist in the.
• Led successful implementation of the payroll business process outsourcing while also participating on the Steering Committee of the successful Oracle ERP implementation.

• Participated on merger due diligence team and led all merger-related SEC reporting with minimal SEC comments, allowing the process to proceed on time and on budget while preserving tax benefits.
• Implemented process improvements that reduced overall departmental expenses by 15% while also improving accounting close timeline from eight to five days.
• Led development of streamlined, effective enterprise reporting which enhanced business operational reviews, financial and investor reviews. Also enhanced audit and finance committee meeting materials which improved.
• Promoted team development and culture which enhanced opportunities for individual growth as evidenced by team member movement to other departments and within accounting organization with promotions or lateral.

Finalized development of strategic plan and forecast for presentation to lenders and strategic partners resulting in new bank line of credit.

Irving, TX, US

• Recruited 4 leaders and led dedicated team of leaders who participated in or led several strategic initiatives including business process outsourcing implementation and accounting center consolidations.
• Led design and implementation of new and complex accounting pronouncements which ensured alignment and better planning and forecasting of company results while meeting external reporting requirements and review by the.
• Implemented initial Sarbanes-Oxley 404 and 302 compliance and ongoing sustainment processes which established best practices that reduced sustainment cost by 40%.
• Established process improvements and shared services opportunities which lowered G&A expense by $15 million and reduced headcount by 500 people.

Dallas, TX, US

• Enhanced management reporting which provided senior management with more analysis of various business segments resulting in more timely decisions.
• Revised monthly reporting to eliminate unnecessary reports and revised reports to reflect key performance indicators which allowed the organizational leaders to spend more time on the critical areas of their operations.

Louisville, KY, US

• Established reporting tools to analyze the Louisville SCM cost saving performance, which enabled the team to deliver savings of $2 million above plan.
• Enhanced the price-forecast process, which reduced the period spending forecast variance from over 5% to less than 1%.
• Reestablished the SCM financial credibility with the KFC planning organization by providing reliable and timely forecast information and support.
• Managed the $500 million Louisville SCM cost of goods plan process and general and administrative expenses plan process.
• Selected as PFS’ representative on KFC’s product management reengineering team which developed and implemented a shift accountability program with reduced food cost by $10 million.
• Prepared a fresh chicken distribution analysis which evaluated the economics and best practices by distribution center resulting in one distribution center exiting the business and another center revising procedures.

Purchase, New York, US

• Led multi-industry audits which provided overall compliance and risk mitigation results including operational recommendations.
• Developed audit tracking reports which enhanced the risk assessment process and overall audit planning process.
• Managed sensitive and difficult audits which reestablished corporate audit’s credibility with certain customer departments.
• Established a training program which improved the audit team's customer knowledge base and fulfilled the necessary CPE requirements for certified professionals.
• Managed the redesign of the corporate audit department’s evaluation process resulting in more effective personnel development planning.

GB

• Led multiple complex engagements successfully providing technical support and team development.
• Selected as the assistant to Coopers & Lybrand’s insurance industry Chairman on a two year assignment in the National Insurance practice office.
• Trained staff on the use of the firm’s audit procedures and guidelines specific to the insurance industry.
• Co-authored the firms advance Life and Property/Casualty Insurance courses and instructed insurance training courses.
• Assisted in the preparation of the AICPA Property/Casualty Insurance Industry Audit guide.
• Developed or updated practice aids to help the audit teams perform more effective audits on insurance engagements.

Bba, Accounting

Mba, Finance, General