Sylvia B. is a Software Program Management | Agile Transformation Leadership | Service Delivery Management. Colleagues describe them as "Sylvia’s approach to her Quality Assurance role challenged certain artificial “thought boundaries” which were in place around multiple legacy products. Sylvia never lets inexperience get the better of her, as she expands her own boundaries to achieve her goals. A strong quality champion, she sets the bar for others on her team with innovative thinking, improved processes, and the constant drive for delivering quality products. "