Sylvia Carroll
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Sylvia Carroll Email & Phone Number

Curriculum Development Manager, Global Education Services at CyberArk at CyberArk
Location: Coeur d'Alene, Idaho, United States 11 work roles 5 schools
1 work email found @everi.com 6 phones found area 512, 818, 805, and 858 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 6 phones

Work email s****@everi.com
Direct phone (512) ***-****
LinkedIn Profile matched
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Current company
Role
Curriculum Development Manager, Global Education Services at CyberArk
Location
Coeur d'Alene, Idaho, United States

Who is Sylvia Carroll? Overview

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Quick answer

Sylvia Carroll is listed as Curriculum Development Manager, Global Education Services at CyberArk at CyberArk, based in Coeur d'Alene, Idaho, United States. AeroLeads shows a work email signal at everi.com, phone signal with area code 512, 818, 805, 858, and a matched LinkedIn profile for Sylvia Carroll.

Sylvia Carroll previously worked as Curriculum Development Manager, Global Education Services at Cyberark and Co-Founder at Llama Learning Llc. Sylvia Carroll holds Bachelor Of Arts - Ba, Multi/Interdisciplinary Studies, Business And Computer Systems Management from St.Edward'S University.

Company email context

Email format at CyberArk

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{first}.{last}@everi.com
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AeroLeads found 1 current-domain work email signal for Sylvia Carroll. Compare company email patterns before reaching out.

Profile bio

About Sylvia Carroll

I am an innovative and experienced leader with a passion for training. I excel at finding new and exciting ways to enhance and expand the learners experience while improving training efficiency and effectiveness. I have a high quality standard for any work I produce. I am solution focused with a positive attitude.I have experience creating training programs from the ground up as well as revitalizing existing training content to improve training results. I have successfully worked with both the ADDIE development process and the Agile workflow. I have managed diverse teams to create amazing products in documentation, classroom training (virtual and live), and training videos that have received recognition by both the companies I’ve worked for and the end users of the products.I use project management techniques to ensure that projects are completed on time and within budget. I use multiple evaluation methods to verify that the end results are met.I have been the lead instructional designer for a number of new product roll outs, encompassing the training design and deployment plan, the instructional design of the training content including demonstration videos, train-the-trainer sessions, and deployment of the first training event.I have worked closely with Microsoft to create training content focused on the specialized help-desk phone support for Office 365 D/ITAR. I was the vendor lead instructional designer creating PowerPoint presentations, facilitator/student guides, hands-on activities, lab setup and manuals, knowledge measures and evaluations for 1, 3, 10, and 15 day training courses.

Listed skills include Sharepoint, Troubleshooting, Active Directory, Technical Support, and 45 others.

Current workplace

Sylvia Carroll's current company

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CyberArk
Cyberark
Curriculum Development Manager, Global Education Services at CyberArk
Website
AeroLeads page
11 roles

Sylvia Carroll work experience

A career timeline built from the work history available for this profile.

Curriculum Development Manager, Global Education Services

Current

Newton, MA, US

Lead instructional designer for the CyberArk Identity training program. Responsible for creating videos, eLearning content, hands-on lab content, assessments, and learning strategy.

Mar 2021 - Present

Co-Founder

Current
Llama Learning Llc

I co-founded Llama Learning LLC to create, present, and train educationprofessionals on effective virtual training techniques and methodologies.

Jun 2020 - Present

Curriculum Development Specialist

Raleigh, NC, US

  • am responsible for designing, developing, evaluating, and maintaining asemester long curriculum for IT industry certifications.
  • Designed a comprehensive roadmap for curriculum developmentencompassing video content, hands-on practice labs, simulations,scenarios, assessments, and manuals.
  • Created presentation materials, instructor manuals, student manuals,handouts, lab setup manuals, and elearning modules to improvestudent engagement and certification pass rates.
  • Evaluated third-party training content for usability and instructionaldesign components.
Sep 2020 - Feb 2021

Manager, Technical Documentation And Training

Las Vegas, Nevada, US

I manage a highly diversified department that encompasses all aspects of documentation and training needs, including technical and regulatory documentation, videos, training curriculum, remote learning development, in-person classroom training, and the training team.

Jan 2017 - Jun 2020

Developer Technical Content Iii

Las Vegas, Nevada, US

Developed instructional design components and content that will be delivered to multiple departments within our company. Integral team member creating training materials for external customers.Focused on creating online training content that will be accessible through SharePoint sites and newly implemented Learning Management System (LMS). High focus on.

Sep 2012 - Jan 2017

Sharepoint Business Analyst

Amd

Santa Clara, California, US

At AMD, i developed a comprehensive training plan for the SharePoint 2010 roll-out. The plan consisted of initial training, ongoing training, user level training courses, metrics, and evaluations. I also assisted in designing the course material, creating eLearning content and providing custom training for individuals and teams based on their needs.

Jun 2012 - Sep 2012

Content Developer/Trainer/Sme

Chelmsford, MA, US

Created and develop comprehensive training content and labs to prepare call center agents with the skills necessary to complete the job. Setup the classroom environment, and managed, maintained and supervised agents and teams to graduate successful agents.

Apr 2010 - Jun 2012

Tech Support Help Desk

San Juan, PR

Tech support answering incoming calls for a number of large ISP.Troubleshoot DSL, email, internet, and wireless issues. Documentation on troubleshooting steps and outcome of each call.Took the initiative to quickly learn the new roll over ISP Fairpoint and be an integral part of creating the steps for effective troubleshooting of the new ISP

Oct 2008 - Mar 2010

Independent Consultant

Jase Designs

Create custom web designs for clients specific to their needs. Sites included secure login, database connectivity for input and output, email address administration, and web statistic tracking.Created custom databases and documents for small business. Databases included order tracking/management, contact information, inventory and product.

Jan 2001 - Oct 2008

Senior Applications Trainer

New Braunfels, Texas, US

Trained computer applications and design for Microsoft, Adobe, Macromedia, and Corel, and more..Developed courseware specifically geared to clients needs including web design, database design, and internet securityTechnical support on all applications I taught.

Oct 1998 - Jul 2001

Network Trainer

New Braunfels, Texas, US

Setup and developed custom computer networks for classes with various servers, including exchange servers, internet servers, linux servers, and novell servers.Implemented Microsoft Exchange, Active Directory, Internet security, SQL Server and ODBC Database ConnectionsDesigned and implemented Databases for various business situations, including but not.

Jan 1998 - Jan 2001
Team & coworkers

Colleagues at CyberArk

Other employees you can reach at cyberark.com. View company contacts →

5 education records

Sylvia Carroll education

Bachelor Of Arts - Ba, Multi/Interdisciplinary Studies, Business And Computer Systems Management

St.Edward'S University

Business; Information Systems

California State University, Northridge

A.A, Libral Arts

Los Angeles Valley College

Chemistry

San Diego State University

Education record

Ventura College
FAQ

Frequently asked questions about Sylvia Carroll

Quick answers generated from the profile data available on this page.

What company does Sylvia Carroll work for?

Sylvia Carroll works for CyberArk.

What is Sylvia Carroll's role at CyberArk?

Sylvia Carroll is listed as Curriculum Development Manager, Global Education Services at CyberArk at CyberArk.

What is Sylvia Carroll's email address?

AeroLeads has found 1 work email signal at @everi.com for Sylvia Carroll at CyberArk.

What is Sylvia Carroll's phone number?

AeroLeads has found 6 phone signal(s) with area code 512, 818, 805, 858 for Sylvia Carroll at CyberArk.

Where is Sylvia Carroll based?

Sylvia Carroll is based in Coeur d'Alene, Idaho, United States while working with CyberArk.

What companies has Sylvia Carroll worked for?

Sylvia Carroll has worked for Cyberark, Llama Learning Llc, Mycomputercareer, Everi Holdings Inc., and Amd.

Who are Sylvia Carroll's colleagues at CyberArk?

Sylvia Carroll's colleagues at CyberArk include Hod Sinay, Wim Thevelin, Einav Levy, Nick Ushinski, and Alex Korzyniowski.

How can I contact Sylvia Carroll?

You can use AeroLeads to view verified contact signals for Sylvia Carroll at CyberArk, including work email, phone, and LinkedIn data when available.

What schools did Sylvia Carroll attend?

Sylvia Carroll holds Bachelor Of Arts - Ba, Multi/Interdisciplinary Studies, Business And Computer Systems Management from St.Edward'S University.

What skills is Sylvia Carroll known for?

Sylvia Carroll is listed with skills including Sharepoint, Troubleshooting, Active Directory, Technical Support, Software Documentation, Microsoft Exchange, Networking, and Servers.

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