Sylvia Constancio Email & Phone Number

Lubbock, Texas Area

I started working for PlainsCapital Bank since 2005 in the Student Loan Department held my position for a little 2yrs. I decided I wanted to stay working for PCB with my background experience in Customer Service I applied on the retail side of the bank and in 2007 I was hired on as a Customer Service Representative at 98th & Quaker held my position for 3 1/2 years. In 2010-2011 I decided that I wanted to challenge myself and try something different in the banking industry I applied in Wealth Management for PCB as a Administrative Assistant held my position there for 1yr. I enjoyed working with everyone in WM gained lots of knowledge and learning all aspects in the department. In 2012 I decided that I missed retail and my customers so I was blessed to come back on the retail side where I am currently Bank Officer/ Assistant Branch Manager at Quaker Branch/Carillon Community. My duties and responsibilities include opening and closing personal checking, saving, and commercial accts. Maintaining customers information files for Time Deposits, IRA's and personal accounts. Assist customers and provide great customer service, Business Development, Assists in ensuring that the branch is in compliance with federal laws and regulations set forth by FDIC & regulatory agencies. I truly LOVE my job, Corporation, and most of all MY CUSTOMERS!

Lubbock, Texas Area

My duties included 911 & LIDB data entry, Caller ID, and Collect Block and Third Party. Software used AS400, Team Manager, Tool bar, Excel, and Word. I entered all the information in 911 databases with correct information for emergency example: made sure that the physical address matched the 911 database.

Scheduled employees (payroll) Supervised 4-6 employees, My responsibilities were to make sure that our customers were taken care of and were satisfied with our products. Made sure that our store met all sales quotas and numbers in volume.