iFactory is a Marketing Agency specializing in the Higher Education and Non-Profit IndustriesWorking with a variety of clients to help optimize both SEO Strategies, as well as Analytics Setup and Conversion Optimization.

HYTE is a sister-brand to iBUYPOWER, offering original PC cases and accessories for new and experienced PC enthusiasts. I was a key role in this brand's creation and launch in September 2021Within this position, I accomplished the following:Created and Executed Overall Digital Marketing StrategyManaged SEO Optimization and Strategy - Keyword Research, Technical and On-Page OptimizationEstablished Site Blog - Content Calendar, Freelance Writer Management, Content CreationManaged Paid Ad Strategy (Facebook, Google, TikTok, Reddit)Email Marketing Strategy - Automations, A/B Testing, Email MessagingAnalytics and Reporting Strategy - Conversion funnel setup, Tag Manager Event Tracking, Conversion Optimization insights and reporting

iBUYPOWER is an industry-leading Systems Integration business, building gaming PCs for casual to professional gamers.In this role, I have:- Lead content marketing and SEO strategy, increasing blog traffic by over 1000% YoY and maintaining top ranking positions for organic search traffic.- Managed PPC accounts with high budget campaigns for google, facebook, tiktok, and reddit- Worked alongside creative, community, and web development teams to execute multi-channel campaigns for industry events, including CES 2021, Intel Gamer Days, and more.

NeweggBusiness solely focuses on enterprise tech for companies of all sizes. In this role, I:Developed, wrote, and edited content for "Smart Buyer," the NeweggBusiness content marketing outlet. Topics include covering enterprise level technology, cybersecurity, procurement strategy, and more.Led freelance writers as they pitched/wrote their own original pieces.Managed the editorial calendar.Worked closely with creative and email teams to craft messages that promoted both products and content. Provided weekly, monthly, and yearly data analysis and reporting.

Newegg is a billion-dollar online retailer, with a focus on computer parts and electronics. Our core audiences are gaming enthusiasts and tech-minded DIYers. Newegg Studios is the Production department of the company, utilizing editorial, photo, and video content to reach our core demographics.In this role, I have:Streamlined communications and managed projects, both inter-departmentally and with major vendors such as ASUS, Corsair, Thermaltake, MSI, Intel, and Gigabyte.Developed a new inventory management system for over 1,300 permanent and fluid studio assets, resulting in higher productivity across the department, fewer late projects, increased loss prevention, and a recommendation from our internal auditing team to have the system integrated across the company.Edited content for Newegg Insider, and assisted in editing pieces for Intel Unlocked, and GameCrate. Optimized content using SEO best practices. Designed advertisements for GameCrate that were featured on Newegg's Front Page and achieved 6% CTR. Managed content calendar for both editorial and video production.Utilized data from Google Analytics and Adobe Omniture to provide insight on all Newegg editorial and video properties, resulting in better content and long term growth. Managed all contracts and invoices from on-site and remote contractors.

Fun Size Productions is the business name of Trisha Hershberger, a tech and gaming digital content creator. As her strategist, I am responsible for developing and maintaining audience growth on her social media platforms, as well as creating and reusing original content to further engage her audience.My Responsibilities Include:Gathering relevant social content, and scheduling it for all accountsEditing photos/videos/gifs to be used on social outletsAdditional ongoing projects, such as website redesign, audio and video editing, other duties as assigned.

NSA Media is an Agency focused on delivering targeted print and digital advertisements to local markets across the country. In this role, I have:Created and executed newspaper advertisement insertion orders nationwide, for papers like the LA Times, Washington Post, Chicago Tribune, and more.Generated printer run lists and client reporting.Proofed media schedules.Investigated and resolved billing issues, shipping issues and client complaints.Negotiated make-good ads and deadline extensions, resulting in fewer losses for the company during hurricane season in the southeast.Served as primary point of contact for all vendor communications. Communicated with clients in high stress situations, and managed projects to completion under tight deadlines.Mastered multiple internal databases and proprietary technology.

American Grit is a media outlet from the Grunt Style company. It's primary focus is to draw in both veteran and patriotic civilian readers with a broad content selection, including politics, outdoor sports, food and drink, veterans issues, and fitness. During my time as Editor, I oversaw all aspects of the magazine and guided its direction for content, imagery, and video; I developed a unique voice and tone for the publication that complimented the mission of my client while maintaining a unique identity. American Grit grew nearly 300% in six months as a result, and ultimately achieved over 1 million unique sessions in a month within our first year. My accomplishments included:Effectively managing a team of freelance writers, contributors, and network of syndication agreements, along with social media influencers and pages, to achieve monumental growth. Partners included WeAreTheMighty, ASMDSS, and Alpha Outpost.Writing, editing, fact-checking, and publishing articles, including breaking news, feature articles, book reviews, OP-Eds, and business profiles. Grew social following 500% in one year across Facebook, Twitter, Instagram, and LinkedIn by designing and planning detailed campaigns that drove traffic to social accounts and content.Managed social calendar and oversaw both organic and paid campaigns designed to increase readership.Designing email campaigns and newsletters with 20% average open rate and 3-5% CTR. My email audience went from zero to more than 5,000 in the first six months.On-site reporting and photography for events, including the 2017 Warrior Games, VETCON2017, and the Chicago Bunker Labs Muster.Encouraging B2B relationships with sister companies to develop original video and further diversify content distribution.

Grunt Style is a veteran owned and operated Clothing and Lifestyle brand. It was headquartered in Carol Stream IL until 2018, when the company headquarters moved to San Antonio, TX.In this role, I have:Developed and written customer service training manuals for three different software programs during a period when management was in transition.Trained and managed new representatives using these manuals as the company grew by 87% in a month. Maintained high standards of excellence from my team, resulting in phone call waits under 20 seconds and email responses under 20 minutes.Managed additional projects for the CS leadership staff, and served as their liaison to the team and other departments, such as QC, Shipping, and Marketing.I also served as a backup product photographer during this period, shooting clothing items and accessories for advertisements.

Taking photos for sports teams all over Illinois and in the Tri-state area is only the bare basics of this job. I organize large groups of children and adults on a daily basis, help create a positive and stress-free environment for clients, and coordinate with my peers consistently to make sure the day goes smoothly. And that's only when I take photos! I also work out of the office making plaques for coaches and sponsors (I recently re-organized the whole process myself), and hand-deliver photos to coaches and families.

Providing high quality customer service by accurately and efficiently completing bank transactions as well as identifying products to meet financial needs of bank customers.

I provide excellent service to all customers through product knowledge, organization expertise, and an individualistic approach to all customer solutions through public presentations, one-on-one meetings, and organizing customer orders. Verbal and written communication is an everyday necessary practice, both with customers and co-workers.I am regularly responsible for monetary transactions in the store. I also serve as an actuary for inventory numbers, proper merchandise processing, and store maintenance. I make appointments for customers, answer and transfer calls, and collect customer information for accurate records.

I am the first encounter that guests have at the restaurant, and their first impression of the establishment. I greet guests, introduce first-time diners to the restaurant, answer questions and provide insight for allergies, menu items, and wine selections. I also answer and transfer calls, make reservations for guests, and give directions. Customer complaints are usually addressed first by myself, and then by a manager if necessary. I also serve as a seater, guiding guests to their tables and ensuring their comfort before the dining experience begins. When necessary, I help servers clear and re-set tables. I polish menus, keep the host desk clean and orderly at all times, and assist the seating planner through written and verbal communication. I also keep servers and managers informed of seating changes, customer preferences/allergies, and special events.

I announced and organized broadcast materials, both in a live setting and through voice tracking. I also attended and assisted with live events; setting up and tearing down equipment, interacting with audiences, and taking photos and video were common practice.

I was hired on as a contracted media assistant, to create promotional and informational content for this newly formed office. I organized all of my own materials, wrote scripts, recorded my own voice-overs, filmed all footage, and interviewed students. I also edited the footage and sound together, added captions, and uploaded the videos to social media sites, adding appropriate tags and links to increase online interactivity.

I served as a volunteer camera operator for the church, and shot many live productions using both a tripod and handheld techniques. I was also given basic training as a Technical Director, and ran a few services in this role.

I ran my own radio show on Thursday nights, focusing mainly on hip hop, heavy metal, and electronica mixes. I organized all of my own materials, occasionally worked with a co-host, and announced the show.