Sylvia Lang Email & Phone Number

For this growing, mid-size PR and Marketing firm headquartered in Seattle with locations in four other cities, manages expense reports and reimbursement for executives, staff, and contract employees. Coordinates all logistics of candidate interviews for executive management and schedules staff and other meetings. •Handles all account payables and receivables. Maintains QuickBooks and custom projected income spreadsheets for the CEO. •Schedules high volume of domestic and international travel and accommodations for managers and a staff of 14 involved in media tours, conferences and meetings. •Creates detailed travel itineraries ensuring all travel needs are provided: currency, cell phone rental, car service, supplies, and press kits.

Exemplified excellent customer service to all clientele; continually anticipating their needs, making them feel special and heard. Dealt with any personality with grace. Provided quick and accurate updates to materials for eight classes on a weekly basis. •Coordinated executives’ and consultants’ calendars and class schedules; supported payroll, email, document distribution and correspondence. •Posted daily sales activity and ran monthly reports. Re-vamped and implemented a monthly sales report to assist in determining progress and status toward the company’s financial objectives.

Provided administrative support to a sales team of eight in addition to producing all account opening paperwork for clients. •Served as the main contact person between east and west coast branches for evaluating and submitting current accounts for annual reviews to the Investment Reviewer Team. •Assisted in merging two departments, supporting both teams during the process of training each on new shared programs.