A resourceful, dependable, and adaptable administrative assistant with broad experience in effective written and oral communication, report writing and editing, detailed document review, cultivating efficient workflow processes, and curriculum development. Deftly leverages strong organizational and interpersonal skills to achieve goals and provide support in a fast-paced environment. A performance-driven problem solver who enables a company to ensure top-tier business acumen and high-quality products and service.
University Of Utah Dept Of Family & Preventive Medicine, Division Of Public Health
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Administrative AssistantUniversity Of Utah Dept Of Family & Preventive Medicine, Division Of Public Health Nov 2022 - Present
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Operations SpecialistVeterans First Mortgage Sep 2020 - Sep 2022Salt Lake City, Utah, United States--Assessed government mortgage loan application files (VA, FHA) and prepared a comprehensive checklist for each--Verified accuracy by matching application information with submitted documents--Screened applications for missing, mis-matched, or expired documents--Reviewed bank, tax, mortgage, credit, income, asset, and real estate documents for required data--Researched for missing information and added to file if located--Processed payments via phone from clients for home appraisals -
Home School EducatorVeritas Academy Mar 2006 - Apr 2019United States--Facilitated children's education by planning and teaching all grades K-12. Coordinated lessons and schedules of five students simultaneously--Created curriculum content as required for each child, including literature, science, and history--Evaluated commercial and other curricula, prepared lesson plans, and created assignments on a yearly, monthly, and weekly basis for each student at their grade level, all subjects, adjusting throughout the year as needed to meet individual student needs--Maintained all school records including reports and transcripts using education tracking software--Issued report cards, progress reports, and diplomas regularly--Established local co-op with five families and taught various classes
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Customer Service RepresentativeNew England Ice Cream Corporation Aug 2013 - Mar 2014Taunton, Massachusetts, United States--Fielded inbound/outbound phone, email, and fax orders--Resolved customer service issues--Executed daily sales calls to regular customers--Developed a reference index of nutritional information of all products carried by NEIC for use by all customer service representatives--Created specific lists of allergen-free products offered by NEIC, such as nut-free and lactose free -
InstructorArthur Murray Dance Center 1991 - 1992Red Bank, Nj--Taught private lessons and accompanied students to inter-studio competition in Atlantic City, NJ.--Awarded Best New Female Teacher 1992 for the NJ region. -
Secretary, Accounts ReceivableChannel Home Centers 1985 - 1986Parsippany, New Jersey, United States--Managed incoming and outgoing phone calls, correspondence, and appointments for department supervisor--Prepared documents and oversaw photocopying and filing--Created and implemented a filing system for previous years' departmental correspondence.
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Food ServiceBrigham Young University 1982 - 1985Provo Utah--Food handling, hostessing, catering, bakery, ice cream fountain--Cashier, opening and closing shifts -
Office ClerkSan Francisco Chronicle News Agency 1978 - 1980Davis, Ca--Handled incoming phone calls--Posted checks to customer accounts--Opened and sorted mail--Light office cleaning
Sylvia L. Education Details
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General Professional Dance
Frequently Asked Questions about Sylvia L.
What company does Sylvia L. work for?
Sylvia L. works for University Of Utah Dept Of Family & Preventive Medicine, Division Of Public Health
What is Sylvia L.'s role at the current company?
Sylvia L.'s current role is Administrative Assistant | Project Specialist | Process Improvement | Streamlining & Efficiency | Workflow.
What schools did Sylvia L. attend?
Sylvia L. attended Brigham Young University.
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