Sylvia Mchugh Email & Phone Number

► Collaborated in the improvement and delivery of training and education to Physical Therapists new to the platform; integrated new workflows, techniques, and best practices in therapy and equipped therapists with the necessary resources to enhance practice; provided ongoing support and coaching to ensure effective implementation; maintained accurate records of training activities, tool usage, and therapy performance and outcomes.► Leveraged advanced data analysis to produce impactful reports, optimize workflows for PT education, and elevate both therapist effectiveness and patient results.► Worked closely with clinical teams to collaborate and address their needs and challenges; provided solutions and support tailored to specific requirements.► Assisted therapists in addressing patient-related issues and concerns, delivering services in a patient-centered manner.

Chicago, Illinois, United States

► Managed a caseload of 20+ patients weekly throughout a wide Chicagoland territory; evaluated and treated patients in remote work/home space, increasing mobility; earned 100% customer service satisfaction rating.► Instrumental in the launch of the business; contributed healthcare knowledge and expertise that accelerated operations and expanded delivery of services to meet clients’ healthcare needs. ► Developed and implemented exercise and education-based rehabilitation programs, incorporating cutting-edge techniques and modalities to achieve optimal patient outcomes. ► Maintained detailed and accurate patient records, including progress notes and treatment plans; ensured compliance with all relevant healthcare regulations and standards.► Communicated with patients, family members, Luna concierge team, physicians, and colleagues to address the physical therapy needs of diverse patient groups, including those in geriatrics, home health, neurology, orthopedics, sports medicine, and physical & rehabilitation medicine.► Leveraged telehealth platforms, mobile applications, and other technological advancements to bridge PT service gaps; increased convenience, allowing services to be more widely available and accessible to a broader population.

Chicago, Illinois, United States

► Managed and treated a diverse spectrum of complex patient diagnoses within a Sub-acute and Assisted Living Community; fostered a supportive and healing atmosphere. ► Created and facilitated seated Yoga classes for residents; improved their strength, flexibility, pain management, and stress reduction in a safe and inclusive environment. ► Collaborated with a multidisciplinary team, including physicians and other healthcare professionals; ensured a holistic and integrated approach to patient care.► Handled coding and billing tasks and remitted to insurance companies, including Medicare and Medicaid; maximized revenue and maintained compliance with healthcare regulations.

Chicago, Illinois, United States

► Pioneered an innovative Telehealth PT program for Room to Breathe, offering clients access to comprehensive services, including evaluations, differential diagnoses, treatments, and personalized care plans; collaborated with patients’ adjunct therapies within the organization and provided a revolutionary approach to remote healthcare delivery.► Conceptualized and curated a collection of virtual yoga courses titled ‘Yoga with a PT,’ strategically integrating patient education on injury treatment and prevention within the framework of adaptive yoga classes; empowered patients with an alternative outlook on PT.► Interfaced with yoga therapists, doulas, and other healthcare professionals to educate patients on anatomy, PT diagnoses, and treatment protocols; enhanced understanding and promoted optimal care across various healthcare disciplines.

Chicago, Illinois, United States

► Devised and implemented targeted interventions designed to enhance mobility and improve overall functionality; adapted strategies to address the unique needs of individuals undergoing rehabilitation.► Worked with Medicare OASIS model; coordinated start of care assessment, completed evaluations, and updated patient files with daily progress notes; adjusted PT plan when necessary. ► Corresponded with referring physician, interdisciplinary rehabilitation team, and direct care staff; established excellent working relationships that benefitted patient. ► Implemented home programs for patients; educated and interfaced with family members and caregivers and answered questions/concerns.

Chicago, Illinois, United States

► Assessed and evaluated incoming referrals as well as patient medical records to determine PT plans required for successful treatment; signed off on discharge paperwork upon completion. ► Scheduled treatment times with patients; completed care plans in the rehabilitation gym, treatment rooms, and patients’ homes; updated progress/changes in the system. ► Advocated for patient’s needs and goals; discussed plans with interdisciplinary team members. ► Directed and mentored multiple PT students and assistants; enhanced learning experiences, streamlined operations, and contributed to the professional development of the team.

Chicago, Illinois, United States

► Administered PT evaluations to assess patients’ rehabilitative needs, addressing various medical areas, including neurology, orthopedics, cardiology, general surgery, and oncology, and developed discharge plans; coordinated appropriate services and treatment goals to restore physical functions and prevent further disability. ► Educated PT assistants, aides, students, and volunteers in PT treatments to enhance job knowledge and performance. ► Collaborated with the Executive Medical Director of Inpatient Services at the Rehabilitation Institute of Chicago to provide monthly clinical rehabilitation rounds for the staff; scheduled meetings to discuss and review patient cases, share insights, and address challenges in patient care.

Doctorate In Physical Therapy

Certified Yoga Teacher

Bachelor Of Arts - Ba, Psychology

Teacher Of Mindfulness Meditation