• Coordination of feasibilities for complex customer opportunities for global fixed line bids as per the technical requirements of the Solution Architects for top tier Vodafone customers• Advising Sales on the best way to raise feasibilities in the quoting system to minimise manual work and increase automated responses• Successful in handling the presales activity for the delivery of multiple global sites within set timeframes, budgets and to a high quality, negotiating pricing to meet customers targets, Ensuring the overall bid can be handed over to delivery with valid feasibilities ensuring readiness and quality of order placement. Attending kick off calls, project status calls, producing WIP reports as required by the bid team and managing escalations.• Understanding of the rules and regulatory environment for products in complex environments, eg. India, Egypt, Middle East, Namibia etc• SPOC (Single Point of Contact) for the in-house quoting tool, identified issues with the tool, raised improvement suggestions and drove system improvements which has improved efficiency and increased automation. Responsible for prioritising the user stories on behalf of the Feasibility Team using the Weighted Shortest Job First Framework, providing business justification and benefit realisation. Provided feedback on demos, User Acceptance Testing (UAT) and signoff, contributed to PI Planning sessions.• NPD (New Product Development) – I acted as the SME (Subject Matter Expert) for the Global Internet Product and was responsible for reviewing processes, identifying issues and sign off to support the successful product launch.

• Promoted to Presales Lead for the India, Middle East and Africa Region and responsible for running training calls with the team• Systems development - communicating our system requirements to the project team and to the system developing company. Testing the system methodically and keeping detailed records of my findings and have an in depth understanding of the processes, the Carriers, the costing tools, the technologies and of the systems themselves.

• Managing the presales/pricing in support of complex Global bids above 10M TCV across all geographic regions• Specialising in the India, Middle East, and Africa region leading calls with suppliers to improve suppliers’ presales performance vs SLA driving improvements in timeliness and accuracy• Benchmarking – reviewing IMEA vendor quotes & challenging pricing inconsistencies and negotiation of target prices with vendors. Delivered costs savings via margin enhancement• Successfully trained our offshore team in India and responsible for the ongoing training needs of the team• Running / Participating in training calls with Sales and educating Sales on the presales process.• Driving efficiency improvements of the pre-sales feasibility process through increased use of cost books and other mechanisms to reduce manual intervention.

• Managing top tier / high profile customer global telecoms orders throughout their lifecycle including chasing planners, circuit writers, engineers, carriers to ensure timely delivery of service• Responsible for the provisioning, scheduling and monitoring of high volumes of customer orders for the installation of a UK IPVPN and NVPN network for M&S• Holding regular conference calls with the customer and providing status updates on their presales requests

Responsible for projects up to 15K, producing bids up to 30K in value, producing quotes, budgets, ensuring projects are on track. Running project status meetings. Negotiating cost and delivery with suppliers.