Managing Process Improvement and Project Execution for Business Applications

Deliver, deliver, deliver

• Optimized Service Enhancement Continuous Improvement effort• Streamlined network services and employee resource group engagement portal projects ahead of schedule and under budget• Lead planning and control activities for Application Operations business unit and associated portfolio related to Contracts Management, Financial Forecasts, Resource Management & Staffing, Employee Engagement, Metrics & Analytics, Monthly/Quarterly Demand Planning & Reporting, Release Management• Identify and co-manage lean strategic initiatives for dramatically reducing baseline costs leading the Application Operations group into the six sigma process

• Managed senior personnel (software architects, developers and Project Managers) to deliver SAP Re-Architecture and Enterprise Provisioning Portal project scope on cost, schedule • Provided planning, product, business, ROI, operations management analysis and reporting for business partners and IT leadership

• Managed team of 20 internal and external professionals for the development, deployment and sustainment of program lab. • Analyze requirements for integration and/or testability issues.• Responsible for system level integration and test (I&T) of all components, ensuring electrical and physical compatibility to meet program technical, schedule and cost objectives. • Work with Quality, Configuration Management, to ensure process controls implemented and followed• Ensure adherence to CMMI3 level, waterfall/agile development and test methods

• Responsible for product design, test and integration of COTS-based systems from the system design phase through development, documentation, installation and commissioning of the completed system. • Specific responsibilities include: developing, documenting and executing design specifications, analyses, trade studies, transition plans, installation plans, interface control documents, compatibility of physical and functional interfaces and first article product integration. • Investigate and implement solutions to product, process or test problems. Troubleshooting, ability to deploy, support, and diagnose real issues for a production environment; • System administration and engineering experience which includes: DHCP, DNS/BIND Network fundamentals, LDAP, virtualization, diagnostics with Unix tools; RedHat Linux 5,6; • Working knowledge of complex web hosting configuration components, including firewalls, web and database servers. Apache/Tomcat web server, PHP, MySQL VMWare; • Proficient with NFS, BIND, Sendmail SNMP, TFTP, Iptables, Syslog, SELinux; • Familiarity with fiber channel switches and SANs, Cisco devices, Oracle.• Scripting and automation using bash, Perl, and other common Linux utilities.

• Responsible for research, design, and development of computer software systems, in conjunction with hardware product development. • Application techniques of computer science, engineering, and mathematical analysis• Analyze software requirements to determine feasibility of design within time and cost constraints. • Consult with electrical, mechanical and system engineers and other engineering staff to evaluate interface between hardware and software, and operational performance requirements of the overall system. • Develop and direct software system testing procedures, programming and documentation.

Lead Area 22 to achieve the Select Distinguished award. I accomplished this by helping 5 clubs, in Area 22, to achieve their goals.

• Managed conversions and upgrades to systems, databases and network systems for all office locations. • Responsible for overseeing creation of, updating and maintaining web site.• Resolved any network, computer hardware and software issues.• Responsible for all staff training and certifications. • Accountable for all data entry, translations and management. • Provided all query exports and reports for staff.

• Worked to resolve all network, computer hardware and software issues.• Installed and upgraded all desktop and laptop computers. • Database and query generation for Microsoft Access. • Work toward creating systems to promote a smoother, more efficient operation. • Responsible for Microsoft Office personnel training. • Provided revisions for all documentation and reports. • Responsible for updating and maintaining web site.