Sylvia O Email & Phone Number

Hunting to Identify new business opportunities within National Sales Territory focused onthe Mid Market and non-named National Account target market segments (up to 500 – 999employees)Achieve monthly revenue goals by selling into the nation's largest commercial and retailbuildings; office parks and professional campusesCreates and delivers face-to-face.

• Respond to customer inquiries via phone, email, and chat.
• Troubleshoot product-related issues and provide solutions.
• Maintain knowledge of product features and updates to assist customers effectively.
• Assist with training and onboarding of new team members.
• Document customer interactions and feedback in our CRM system and maintain appropriate confidentiality and security of customer and transactional information stored in any form (images, application files, databases….
• Document customer interactions and feedback in our CRM system and maintain appropriate confidentiality and security of customer and transactional information stored in any form (images, application files, databases.

Atlanta, Georgia, United States

• Provided 5-star customer service
• Established instantaneous relationships with consumers, partners, and clients
• Responded to customer questions and complaints
• Advised customers of vehicle payoff quotes and payment options
• Collected and processed payments
• Advised customers of the title release process and procedures

• Handling and processing of all payments including checks and cards.
• Onboarding customers into debt settlement program
• Ensured timely payments and initiated collections when payments were not made on time
• Established instantaneous relationships with consumers, partners, and clients.
• Helped customers understand the service and program offered.
• Preparation and delivery of reports as may be dictated by products and regulatory requirements.

• Handling and processing of all over the counter cash transactions (withdrawals and deposits) in local and foreign currencies.
• Handling and processing of all check deposits (Citibank and other bank checks) into domiciliary and local currency accounts.
• Assisting with account opening and customer interactions during peak periods
• Overseeing the entire branch staff in the absence of the Branch Manager
• Handling of expense and internal processing transactions.
• Ensured all… Show more