Sylvia Smith

Sylvia Smith Email and Phone Number

Director at Doggi Divas Ltd @
Sylvia Smith's Location
Goole, England, United Kingdom, United Kingdom
About Sylvia Smith

I am a highly motivated individual that works well under pressure, having experience in change management and ensuring that change is sustained throughout the business.Team management is something which motivates me, working alongside team members and seeing them improve through training/empowerment/motivation/etc is something that helps improve the business along with ensuring each individual’s needs are fulfilled.I move mountains to ensure that the client receives exactly what they want, when they want it with a first-class approach each time. A continuous improvement approach is always followed to ensure that processes/procedures are met but also adapted when required.A strategic mindset is also followed at all times, setting KPI’s – adhering to them and improving them is a culture that is a constant phylosophy of mine and works well.

Sylvia Smith's Current Company Details
Doggi Divas Ltd

Doggi Divas Ltd

Director at Doggi Divas Ltd
Sylvia Smith Work Experience Details
  • Doggi Divas Ltd
    Director
    Doggi Divas Ltd Aug 2013 - Present
    Growing a company from nothing to a prosperous Hotel for doggies. Working solely to improve year-on-year to be one step ahead of the competition.Offering a luxury service for doggies to enjoy their holidays and ensuring that the owners know that they are safe and having fun - also giving a one-to-one service to the doggie(s) so the owner returns.
  • Bezier
    Head Of Customer Services
    Bezier Feb 2012 - Feb 2013
    Heading of a team of over 30 colleagues - ensuring that all briefs received from the client are quoted/returned within CPA timings. Once quotes are confirmed briefs are taken and jobs managed through production and despatch ensuring a "right first time, every time" approach, liaising closing with manufacturing/despatch along the way.Working with the customer service team and internal departments to improve current processes/procedures to ensure that the business moved forwards to meet the demands of the market.Managing change through the business along with the team in terms of a centralised team way of working has benefited the current way of working to ensure that promotions/campaigns despatched out of the business without error!!
  • Bezier
    Senior Account Manager
    Bezier Aug 2011 - Feb 2012
    Managing the clients requests ensuring a first-class service is supplied at all times.Managing a team, we took the briefs and requests from the client and managed them through the business to ensure that they were despatched to the clients requirements.We were also on hand to gain any extra sales whenever possible..
  • Bezier
    Operations Manager
    Bezier Oct 2008 - Oct 2010
    Wakfield
    Working for bezier and managing their main client which was one of the large supermarket chains.Managing a team of 10 and working with manufacturing to ensure that all client requests were delivered 100% correct and on time, all of the time.
  • St Ives Direct
    Customer Services Manager
    St Ives Direct 2005 - 2008
    Bradford, United Kingdom
    Managing a team of 8 ensuring that workload was adhered to in terms of critical paths to ensure that the client received their requirements at the requested time.Also working with the team to improve processes/procedures along the way to drive the business forward
  • Bezier
    Account Manager
    Bezier 2002 - 2005
    Leeds, United Kingdom
    Managing the businesses main account at their Head Office, working with a team of 6.This was a "fast paced" / high profile role as we were in the client's place of work.

Sylvia Smith Skills

Print Management Account Management Change Management Print On Demand Digital Printing Management Color Management Variable Data Printing Team Building Project Management Team Management Offset Printing Training Proof Teamwork Pos Packaging Direct Marketing Key Account Management Improving Communication Crisis Management Managing Deadlines Deadline Driven Pre Press Wide Format Printing Screen Printing Business Process Improvement Customer Service Managed Print Services Continuous Improvement Inkjet B2b Printers Bindery Banners Multi Tasking Iso 9000 Build Strong Teams Lithography New Business Development Manufacturing Corrugated Pdf Quarkxpress Labels Multi Channel Marketing Problem Solving Iso9000 Hands On Manager

Sylvia Smith Education Details

  • Whitwood College
    Whitwood College
    Private Secretary Certification

Frequently Asked Questions about Sylvia Smith

What company does Sylvia Smith work for?

Sylvia Smith works for Doggi Divas Ltd

What is Sylvia Smith's role at the current company?

Sylvia Smith's current role is Director at Doggi Divas Ltd.

What schools did Sylvia Smith attend?

Sylvia Smith attended Whitwood College.

What skills is Sylvia Smith known for?

Sylvia Smith has skills like Print Management, Account Management, Change Management, Print On Demand, Digital Printing, Management, Color Management, Variable Data Printing, Team Building, Project Management, Team Management, Offset Printing.

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