Customer Success Manager
Current
Sep 2024 - Present
AeroLeads people directory · profile
Sylvia Thomas Email & Phone Number
Customer Success Manager
at
DIRECTSKILLS
1 work email found
@gfk.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager
Location
Greater Paris Metropolitan Region, France, France
Who is Sylvia Thomas? Overview
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Quick answer
Sylvia Thomas is listed as Customer Success Manager at DIRECTSKILLS, based in Greater Paris Metropolitan Region, France, France. AeroLeads shows a work email signal at gfk.com and a matched LinkedIn profile for Sylvia Thomas.
Sylvia Thomas previously worked as Customer Success Manager at Salsify and Customer Success Associate at Alkemics - Now Part Of Salsify. Sylvia Thomas holds Master Grande Ecole - Equis, Aacsb, Amba, Marketing Specialization from Audencia.
Company email context
Email format at DIRECTSKILLS
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{first}.{last}@gfk.com
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Profile bio
About Sylvia Thomas
Sylvia Thomas is a Customer Success Manager at DIRECTSKILLS. They possess expertise in microsoft excel, microsoft office, powerpoint, iri, marketing and 4 more skills. They is proficient in English and Espagnol. Colleagues describe them as "Sylvia is a fast learner and an even faster doer! She quickly became a true product expert thus was able to provide relevant and efficient feedback on both the processes and the technology behind Alkemics/ SXM. On top of that, Sylvia is a true ray of sunshine ☀️ Bravos for what you have accomplished so far Sylvia!!!"
Listed skills include Microsoft Excel, Microsoft Office, Powerpoint, Iri, and 5 others.
Current workplace
Sylvia Thomas's current company
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10 roles
Sylvia Thomas work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
As part of the strategic account CS team, I managed a portfolio of T1 retailers (Grocery, Cash & Carry, DIY superstores). On top of my previous responsibilities: - Drive the Account strategy in coordination with Sales Account Manager- Develop strong relationships with all key decision makers and influencers across departments- Collect all information about.
Apr 2022 - Jul 2024
Customer Success Associate
As part of the CSM team, I managed a portfolio of T1, T2 and T3 clients (retailers and manufacturers). My main responsibilities were the following: - Ensure full onboarding, satisfaction through enhanced usage and retention- Help the customer achieve its goals, analyzing its data quality and building a customer success plan accordingly- Ensure growing.
Jan 2021 - Apr 2022
Marketing Retail Consultant
As part of the marketing insight retail team, my main responsibilities were the following: - Manage a client portfolio composed of local and international clients playing on various channels: DIY superstores (Leroy Merlin, Kingfisher, Mr.Bricolage, Bricomarché), hypermarkets/supermarkets (Leclerc, Carrefour, Auchan, Intermarché, Cora), department stores.
Nov 2018 - Dec 2020
1664 Product Manager
- Managed the conception, implementation and coordination of the pop-up place L’Atelier 1664- Developed an ephemeral brew and POS materials for its launch- Participated in the acquisition of 1664 flagships- Ensured the good execution of brand activations in the on-trade channel - Organized and covered events for 1664 Blanc- Created window diplays for a.
Jan 2018 - Jul 2018
1664 Marketing Activation Manager Assistant
- Ensured the implementation of the 360° activation plan - Developed key visuals for the communication campaign- Created point of sales materials for the on-trade channel- Optimized the new website of 1664- Implemented the public relation and press plan- Carried out weekly reviews of products’ sales performance (IRi panel)
Jan 2017 - Jun 2017
Communication Assistant
- Optimized the website of Bosch and Siemens- Participated at the development of a mobile application, Home Connect- Assessed the digital activity of Zelmer
Jul 2016 - Aug 2016
La Laitière And Le Viennois Product Manager Assistant
- Carried out weekly reviews of sales performance and market studies (IRi & Kantar panel)- Developed new packaging and managed packaging stocks with the factories- Set up promotional operations (Catalina...)- Monitored the products’ quality via a weekly follow-up - Participated at the innovation process (market studies, recipes)
Jul 2015 - Dec 2015
Category Manager Assistant (Galec & Emc)
- Carried out complete reviews of products’ sales performance (IRi & Kantar panel)- Participated actively during the presentations to distributors- Monitored and analyzed promotional operations (A3Distrib)- Budgeted and developed point of sale displays and digital tools- Developed tools for the sales force- Helped the IT team with the roll-out of Alkemics.
Jan 2015 - Jun 2015
Personal Beauty Advisor
Jun 2014 - Aug 2014
4 education records
Sylvia Thomas education
Master Grande Ecole - Equis, Aacsb, Amba, Marketing Specialization
Audencia
Exchange Semester, Marketing/Marketing Management, General
Ateneo De Manila University
Education record
Saint-Michel De Picpus
High School Diploma In Economics And Social Sciences Stream
Lycée Sainte-Marie D'Antony
FAQ
Frequently asked questions about Sylvia Thomas
Quick answers generated from the profile data available on this page.
What company does Sylvia Thomas work for?
Sylvia Thomas works for DIRECTSKILLS.
What is Sylvia Thomas's role at DIRECTSKILLS?
Sylvia Thomas is listed as Customer Success Manager at DIRECTSKILLS.
What is Sylvia Thomas's email address?
AeroLeads has found 1 work email signal at @gfk.com for Sylvia Thomas at DIRECTSKILLS.
Where is Sylvia Thomas based?
Sylvia Thomas is based in Greater Paris Metropolitan Region, France, France while working with DIRECTSKILLS.
What companies has Sylvia Thomas worked for?
Sylvia Thomas has worked for Directskills, Salsify, Alkemics - Now Part Of Salsify, Gfk, and Kronenbourg (Carlsberg Group).
How can I contact Sylvia Thomas?
You can use AeroLeads to view verified contact signals for Sylvia Thomas at DIRECTSKILLS, including work email, phone, and LinkedIn data when available.
What schools did Sylvia Thomas attend?
Sylvia Thomas holds Master Grande Ecole - Equis, Aacsb, Amba, Marketing Specialization from Audencia.
What skills is Sylvia Thomas known for?
Sylvia Thomas is listed with skills including Microsoft Excel, Microsoft Office, Powerpoint, Iri, Marketing, Management, Kantar, and Microsoft Word.
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