Dispatch passenger service agents throughout and around the airport. May need to assist wheelchair passengers, as well as navigate the airport. Communicate effectively with field employees, customers, and other dispatchers. Prepare the information to be entered correctly and ensure that the client has been helped to and from their destination, in a professional, attune, and polite manner Work under pressure with minimum supervision in a fast-paced environmentMulti-task and coordinate workforce accordingly

Working as a TMS tech is unique as I not only provide both clinical and administrative support to patients and staff. I was also involved in much of the patients care from insurance organization and charting, and patient care. Other responsibilities include scheduling, filing, cleaning, stocking, administering treatment via BrainsWay Stimulator, faxing, emailing and more. I had to ensure that the treatment location was correct per doctor's orders, by finding the correct point of the frontal lobe by measuring from the nasion to the inion. Then I was to ensure that the helmet was at the proper tilt to meet and conduct treatment for the specific brain section. I also was to deliver specific patient protocols in terms of types of treatment and number of trains (electric zaps) to the patient's frontal lobe or side lobes

I was hired to provide both clinical and administrative support, for both patients and staff by way of clerical and secretarial duties. Which include, but not limited to updating and correcting the medical record, overview of record transposition, vigilant insurance verification, constant bookkeeping. Other administrative duties were assigned to me such as packet preparation, filing organization, faxes, lab result analysis and documentation, and chart keeping. On the clerical end I assisted patients and staff by rooming, taking, and recording vitals, administering injections, blood draws, lab organization and cleaning, script orders and refills, ear lavages, patient follow-up, referral orders, suture removal, COVID swabbing, etc.Lab Technician/Assistant November 10th2020-June2021, Centennial PathologistsI primarily helped accession new patient tissue samples, check patient requisition, prepare buffer solution, and maintain the equipment. I prepared the patient samples to be sent out end for special staining or other special requests. I organized the slides by hand in numerical order, labeled and double-checked other labels for correct information, I also cleaned and maintain the lab, including the kitchen and the restrooms. I help grosser's process their samples at the imbedding stations, and I was in charge of daily upkeep and filing for each day and new sample, amongst the older samples.

Within this position multiple aspects of the laboratory processes are followed. These entail various technical aspects including accessioning, grossing tissue specimens, sending out pathology materials, answering phones, minor troubleshooting, conferring with surgery centers in regard to problem specimens, assisting with inventory, storage of cassettes/slides, and general cleaning of the lab space. Additionally, there may be other duties a person is responsible for. Also, a need for adept computer proficiency, quick learners, have exceptional attention to detail, ability to remain highly focused on tasks being performed, and desire to work with patient tissue

Provide administrative support to patients and clerical staff by way of clerical and secretarial duties. Was responsible for updating and maintain new and current patient medical records, overview of correct transposition of medical information, insurance verification, and bookkeeping. Other administrative duties were to ensure that the various packets were made correctly, and efficiently. Filing and organization, faxes, lab result analysis and documentation, and chart keeping were a must as this was an urgent care and a large assortment of people lead to a plethora of organization skills.

Assisted with patient related inquiries related to analytical toxicology. Helped to organize and label patient results via PDMP website. Trained to transfer results via short script into EMR; based on findings. Began training and preparation for analysis of patient specimen samples via MS-HPLC; researching and preparing of protocol for testing to begin within the facility. Assisted and trained as a Medical Assistant by helping room patients, obtain vitals, review CC, EMR, prior authorizations, faxing, procedure preparation. My primary role was to do pill counts per the CDC and PDMP, as well as read the metabolites from the specimen sample to check for correct amount present in the patient sample.

Developed weekly peer-assisted study sessions for General Biology classes and labs, as well as in Organic Chemistry 1&2, and Principles of Chemistry. I became a more accessible avenue for students, in-order-to improve student retention and success within targeted historically difficult courses.Collaborated with professors to create lesson plans specific to the material and the student's learning ability.Held weekly office hours and met one-on-one with students to assess retention of material and specific needs.Assisted students with lab material and explained in detail all the best practices and safety concerns for both lecture material and lab material (General Biology, Principles of Chemistry, and Organic Chemistry 1&2). Aided in Biology lessons for a multitude of classes, with an average class size of 30 students.

Laboratory set up, clean up, and sterilization.Assisted and demonstrated for students the proper use of equipment such as microscopes, or when pipetting. It was also imperative to assist students with lab skills such as clean technique and proper discarding of chemicals and other lab materials.Help students with learning safe and effective dissection skills.Contribute to a stimulating learning environment.Participated in the setup, administration, dissection, labeling, clean up for lab practical's.Cross functional team leader that circulated amongst the student lab groups to encourage further thought processes and answer questions.

Within the rehab medical setting. Began to work on the combo unit and became skilled and well trained with both, traumatic brain injuries and spinal cord injuries. Ventilation and suction trained per Craig Hospital policy as a tech. Was "grandfathered in" due to my EMT certifications but later became CNA trained per Craig Hospital criteria. I soon was also trained to become a secretary, to assist as needed. I was taught to read orders, order labs and medical imaging. Other clerical duties involved calling and setup or cancel appointments, etc. Was elected and promoted to Unit based council in 2012-2013, to meet and discuss changes on the unit, conflicts, and promoting positive working environment

Assisted clients with all aspects of daily routines which included attention to personal hygiene, the completion of daily chores such as making the bed and taking medications accordingly.Provided individualized support for household tasks which include, but are not limited to cooking, cleaning, laundry, and ironing.Oversaw patient/client OT and Pt routines such as shopping, planned, and cooked, again my presence was a secondary set of hands or eyes, but primarily was here to help the client become more independent by allowing them to plan and shop for their specific dietary needs, as well as to assure that the client's nutrition is within compliance of the daily accordance within their personal healthcare recommendations.Supported clients to engage in their choice of a physical activity, as well as to promote a positive atmosphere and body/age culture by appreciating individual qualities of life and personal needs, as well as identities.constantly assessed the clients for a change in demeanor and am conscientious of their medical and physical presentations. Being aware of each client's personal nuances is a form of personalized care and is a skill I've come to develop over time. If any medical findings appeared abnormal, I immediately reported it to the correct medical professional.

As a Research Assistant, for a high school internship at Childrens Hospital, I was primarily there as a second set of ears to ensure and help gather correct information during patient visits with clinicians. As a large part of that research study was based on the concept of levels of quality of care with language barriers and collected data and contributed towards the publication of the article; "Interpreters: Telephonic, In-Person Interpretation and Bilingual Providers." HIPAA and COMIRB certified. Learned how to catalog and organize data. Assisted in translating for physicians and nurses. At this time in 2007, there were very few Spanish speaking professionals, and this was an investigation into the causality and probability of patients not understanding the clinical diagnoses' due to language barriers. Helped publish a research article, at the age of 17 under the supervision of Doctor Kristen Crossman M.D., and Childrens hospital.