Sylvia Wu

Sylvia Wu Email and Phone Number

E-commerce B-end Product Specialist @ Himalaya
san francisco, california, united states
Sylvia Wu's Location
Shanghai, China, China
About Sylvia Wu

Major In ERP & CRM Planning and DesigningDeepen the value chain of enterprise procurement, sales, and inventory managementProficient in cross-departmental collaborative communication

Sylvia Wu's Current Company Details
Himalaya

Himalaya

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E-commerce B-end Product Specialist
san francisco, california, united states
Website:
himalaya.com
Employees:
94
Sylvia Wu Work Experience Details
  • Himalaya
    Product Specialist
    Himalaya Jul 2021 - Present
    Pudong New Area, Shanghai
    -Himalaya Supply Chain System: Responsible for the product route planning, design, and development process management of the supply chain system from 0 to 1. This includes saving the group 1.5 million/year in external procurement costs, reducing inventory cycle from 200 days to 80 days, and improving fulfillment efficiency from 7 days to 2 days. It supports the daily supply chain management of a total of 50 million RMB worth of goods for 6 subsidiaries within the group, providing systematic solutions for different business categories and connecting with more than ten external sales channels with an annual total of 10,000 orders-Promotion Management Mid-stage: Proactively discovering product opportunities such as member upgrade discounts, recalls at various nodes, and bulk purchase benefits. Persuaded multiple business units to integrate, continuously monitored data, and iterated continuously, bringing in an incremental revenue of 3 million RMB for the company in four months-Integration of Distribution Business and Financials: Coordinated multiple business departments to complete the group’s 600 million RMB B-side revenue process online. Proactively proposed and provided a solution for tracking receipts and ROI by project/customer dimension, ensuring the correlation between invoices, certificates, and actual transactions. Completely eliminated the risk of issuing false value-added tax invoices, reduced error rates by 30%, accelerated the board efficiency from M+3 to T+1, and assisted the business leader and financial business partner in improving business decision efficiency-Previously awarded the company’s “Step Forward” award
  • Ping An Insurance(Group) Company Of China,Ltd
    Product Manager
    Ping An Insurance(Group) Company Of China,Ltd Dec 2018 - Jun 2021
    Pudong New Area, Shanghai
    Responsible for the planning and design of the new channel business unit focusing on seat-based sales management systems and risk control domain products:-Quality Control Platform: Propose customer journey routes, innovative product planning for the quality control strategy engine, and policy service platform. By supporting flexible adjustments to front-end control strategies, achieve a 10%+ increase in quality inspection pass rates within three months and mitigate policy risks-AI Sales Support Product Line: Includes the management of AI sales assistants, AI coaches, and AI knowledge bases. Specifically, for the sales assistant, responsible for product planning and feature refinement from 0 to 1. Utilizing engineering-side algorithms, release an MVP version three months ahead of schedule for seat trials. Cover 100% of target seats with ASR plugin permissions. Seats using the AI knowledge base demonstrate significant improvements in order rates and productivity compared to the control group
  • Vipshop
    Product Manager
    Vipshop Nov 2016 - Oct 2018
    Minhang District, Shanghai
    Responsible for coordinating JIT-related processes with external partners and contributing to strategic innovation projects within the group:-Platform Service Market Project: Built the Vipshop B2B software service platform from 0 to 1, including onboarding review, financial settlement, revenue sharing, invoicing, etc. Also provided guidance to two project members for designing the remaining systems-Cross-border JIT Project / 3PL-JIT Project: Improved the fulfillment efficiency of cross-border and 3PL suppliers from 7 days to 72 hours.-Supplier Cloud Warehouse Integration: Oversaw the integration of cloud warehouses for more than 30 benchmark suppliers with 4 Independent Software Vendors (ISVs). This included integration for OXO business, covering products, orders, and inventory, with a total merchandise value of 10 million RMB. This integration significantly expanded the platform’s SKU breadth
  • Shanghai Shopex Network Technology
    Product Supervisor
    Shanghai Shopex Network Technology Dec 2013 - May 2016
    Shanghai
    Responsible for planning and designing e-commerce mall suites and platform e-commerce suites:-E-commerce Software Product Planning: Monitor competitor trends and industry shifts, aligning them with market insights and user profiles to redefine product vision, mission, and transformation plans. Tailor sales strategies for different business formats, integrate software module structures, and pricing logics, resulting in a sales increase of 10% to 30%.-E-commerce Software Product Design: Includes marketing management, H5 interfaces, cash on delivery processes, prepaid accounts, cross-border business integration, and other projects-Company-Level Most Surprising Product Person Award: Consistently exceeded sales targets for the products managed during the tenure, earning the Most Surprising Product Person Award at the company level in 2015 for each quarter’s outstanding sales performance

Sylvia Wu Education Details

  • Dhu University
    Dhu University

Frequently Asked Questions about Sylvia Wu

What company does Sylvia Wu work for?

Sylvia Wu works for Himalaya

What is Sylvia Wu's role at the current company?

Sylvia Wu's current role is E-commerce B-end Product Specialist.

What schools did Sylvia Wu attend?

Sylvia Wu attended Dhu University.

Who are Sylvia Wu's colleagues?

Sylvia Wu's colleagues are Sandeep Rawat, Bruce Yuan, Rumela Dey, Amie From Kansas, Joy Bhowmik, Yeferson Joel Rodriguez, Yongqi Lin.

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