Sylvia Ambeault Email & Phone Number

Toronto, Canada Area

PTAG is a capital projects consulting firm providing People, Business Processes and Management Systems to firms in the Oil & Gas, Energy, Mining and Infrastructure industries.We provide seasoned professionals from geologists to engineers, project managers to project controls, construction management to inspectors, and everyone else in between. PTAG will work with you to understand your project requirements to fill those critical positions on time and within budget.In cooperation with our clients, PTAG is experienced in providing the following in all stages of a capital project’s life-cycle:• Project Management• Project Controls• Engineering• Procurement• Construction• Quality• Health & Safety Professionals

• Develop and grow membership base within Ontario• Negotiated Preferred Supplier Agreements• Sales analysis. Review monthly supplier reports and develop strategy to increase volumes• Marketing plan and Marketing strategies• Supplier Training to members

• Sales within an assigned territory• Product training• Sales analysis. Review monthly reports and develop strategy to increase revenue.• Relationship building• Business review • Business and Marketing plan• Preferred Supplier Contracts• Familiarization trips

• Consistently met or exceeded 98% customer satisfaction levels by developing and implementing client Action Plans and Service Level Agreements.• Assisted sales department during an RFP (request for proposal).• Performed client service reviews, prescheduled monthly or quarterly based on client needs.• Developed yearly client Business Review in conjunction with the Corporate Consulting Managers.• Implemented new clients through a project plan.• Developed and delivered client presentations, travel forums and focus groups.• Developed customer satisfaction measurement document.• Provided leadership and direction for staff including career development, strategic planning and managed day to day operations department.• Developed monthly counsellor review meetings to ensure Balanced Scorecard measurements and professional career development needs were met in preparation of the annual performance and bonus reviews• Client and staff familiarization trips

Toronto, Canada Area