Sylvia Carr, Pmp, Acp Email & Phone Number

Dedicated business partner focused on leading teams in program management, product development, business analysis, and operational excellence to deliver high impact tech programs. I work collaboratively with business partners to increase transparency and alignment on prioritized product roadmaps established to deliver future state capabilities. Hold certifications as Project Management Professional (PMP), PMI Agile Certified Practitioner (ACP), Certified Scrum Product Owner (CSPO), and Prosci ADKAR model (Change Management), have international experience and German language skills.My core competencies include collaborating with business stakeholders to elicit, shape, document, and prioritize requirements; leading agile teams to deliver solutions, ad-hoc requests, and leveraging other IT departments to meet customer demands; and managing the end-to-end product lifecycle of new product launches from discovery, risk identification, launch, and sustainment. I also partner with business to deliver training and change management activities, prepare and present status updates and performance metrics to executive leadership teams. I have a proven track record of delivering strategic technology initiatives using Salesforce (CRM), Blackboard (online learning platform), OnBase (digital transformation and document management), and Jenzabar (Student Information System) for higher education, and IBM Cúram, Cerner, and Pyxis for healthcare services. My mission is to lead teams to deliver innovative solutions that achieve superior business outcomes.

Listed skills include Program Management, Integration, Process Improvement, Cross Functional Team Leadership, and 35 others.