 Checked guests in and out of their rooms, and managed room chargesResolved guest questions and concerns, and arranged for transportation. Provided warm, attentive, helpful, and insightful customer service. Dealt effectively with challenging customers. Delivered quality work both independently and as part of a team. Learned Marriott’s computer system and core hotel operations (management, accounting, housekeeping, kitchen, sales, banquets, engineering)

Achieved helping customers find certain clothes that fit their personalities. Learned to be calm in bad situations like having a difficult customer. Accomplished learning new skills