Sylvia Lee Email and Phone Number

❖ Recruiting Operations (April 2018 - current)Assist Houzz's Technical Recruiting Operations' main objective of reducing friction within the recruiting organization's practices and processes to improve candidate experience & stakeholder relations▸ Created interviewer training slide deck to equip interviewers with the knowledge, tools and skills necessary to help Houzz make best possible hiring decisions▸ Organize, coordinate and facilitate interviewer training sessions across all teams▸ Lead logistical planning efforts for in-Houzz recruiting events▸ Manage, track and analyze data via candidate surveys to understand how to make better decisions and improvements as a team❖ Recruiting Coordinator (August 2017 - current)▸ Own scheduling and interview coordination for candidates▸ Partner with recruiters & sourcers to execute seamless interview experience❖ Onboarding Facilitator (January 2017 - July 2017)▸ Facilitate onboarding orientations for new HouzzersAbout Houzz:Houzz is the leading platform for home remodeling and design, providing people with everything they need to improve their homes from start to finish - online or from a mobile device. From decorating a room to building a custom home, Houzz connects millions of homeowners, home design enthusiasts and home improvement professionals across the country and around the world.Check out www.houzz.com/jobs for additional opportunities!

The online Organization Development Process Consulting Certification Program (ODPC) is an eight-month program designed to help participants learn how to partner with their clients to influence others, improve processes, solve problems, resolve conflicts, facilitate change and lead projects. As OD Process Consultants, we help organizations develop and implement organizational effectiveness aligned with the strategy, culture, structure, systems, skills and people to achieve business goals and outcomes.Course Topics:▸ Introduction to OD Process Consulting and Building Personal Expertise▸ Communication and Influence Skills▸ Coaching and Facilitation ▸ Entry and Contracting ▸ Discovery and Dialogue▸ Engagement and Implementation▸ Overcoming Resistance to Change▸ Extension, Recycle, Termination

Built and maintained supplier and client relationships across multiple APAC countries▸ Managed high volume of international customer complaints related to product and software defects▸ Conducted on-site supplier audits and evaluated supplier management in Taiwan to identify areas of improvement and issue corrective action plans

Facilitated several R&D, Engineering, and Software team projects ▸ Led preclinical research studies for Colon Capsule Project▸ Tracked and maintained data collection sheets to ensure data integrity

Managed Quality Control division; trained and supervised five direct reports▸ Developed and implemented defect inspection training program for Incoming Quality Control division▸ Traveled to client sites to assess client complaints and perform failure testing and analysis

▸ Collaborated in multiple touch screen technology projects ranging from 2.8” to 15.6” models for clients in China and Europe