Sylvia Kluge Email & Phone Number

London, England, United Kingdom

In my role I'm responsible for proactively developing technical tools and mechanisms within and in support of the application to drive SAP Fieldglass’ self-service strategy. With a focus on constant innovation, improving the customer experience, and expediting time and simplicity to deployment and adoption.

London, England, United Kingdom

• Executive focused on customer Adoption of cloud solution. With extensive experience in HR, Procurement and Operations with a focus on building and deploying capability, reengineering business processes, driving.
• Capable of leading complex client programs with experience in North America (Canada and USA), Central America (Mexico), MEE and EMEA, APAC.
• Blueprinting, building and implementing global strategic procurement capability and resourcing strategies management.
• Project management to lead complex, multi-dimensional migration and expansions across multiple markets
• Developing Governance model to build and maintain stakeholder sponsorship.A creative, motivational and engaging consultant with proven experience in delivering significant change programs who strives to develop and.

London

• Delivered the first billable vendor integration project for EMEA based client with day one spend impact of $72M
• Project Manage and provided solutions for a 90 country roll out of SAP Fieldglass for an internal delivery
• Executed 3 account merge into a single new data center account with onboarding a new manage service provider across 3 countries for EMEA based customer
• Speaker at break-out session at the SAP Fieldglass Summit (now rebranded to SAP Ariba Live) (2017 & 2018)

London, United Kingdom

• Delivered enablement for EMEA based customer (3rd largest customer go-live in region)
• Consulted on complex rate restructure for customer with 500 Worker record updates for EMEA based customer
• Lead full end-to-end training to upskill clients/partners in Berlin

London, Großbritannien

• In addition to the responsibilities from my previous role I am furthermore the main point of contact for hiring managers, sponsor team and suppliers across the UK and Luxembourg through daily contact and weekly local.
• Leading the account and projects in different time zones in Europe with Canada based management and sponsor team
• Managed country specific legislations for the UK and LUX (since May 2015)
• Conducting and auditing country and client specific background checks and on-boarding requirements

London, Großbritannien

• Main point of contact for all UK Preferred Supplier List (PSL) Vendor Management
• Responsible for end to end Managed Service Provider (MSP) recruitment across the UK
• Point of contact for hiring managers of 360+ resources across London, Oxford and the rest of the UK through VMS tool, daily contact and on-site visits
• Responsible for new supplier on-boarding, which entails liaising with the Programme Sponsors and internal AGS Supplier Base Management and Compliance teams to ensure suppliers are vetted by AGS and to educate them.
• Building successful relationships with key hiring managers and stakeholders.
• Responsible for building and running daily reports, including headcount, time and expense management

London, Großbritannien

• Bi-lingual (English and German) 360 degrees recruitment consultant
• Understanding client requirements and sourcing candidates through various means such as internal portals, LinkedIn, jobsites and networking events
• Screening candidate profiles, interviewing candidates by phone and in person to access suitability for role
• Responsible for meeting sales targets and driving business development

Candidate sourcingAdvertising on Social Networking sites (LinkedIn, Facebook & Twitter)Producing shortlists for clientsDatabase maintenance

Providing guidance and assistance to new students during the opening weeks, as well as term timeGuide the new students around the campus and help each student to solve there assigned challenge

Re-stocking productsProviding assistance to customers Providing customer careOperating the cash register

Re-stocking productsProviding customer careOperating the cash register

Working as a personal assistant for two chief executive officers:Scheduling all meetings with internal and external employees, as well as customersDocumented meeting notes and action itemsArranged appointments for the maintenance mechanics and perform customer surveys Assisted in the event planning of trade fairs incl. the design of the fair stand.

Worked in the telephone exchange department and assisted in making appointments for our maintenance mechanicsAlso worked in the sales department which involved arranging the warehouseAs an apprentice the role required to arrange meetings with other staff and external customersAssisted in meetings by documenting the meeting minutes

Bachelor, Economics And Business Education, German Studies

Activities and Societies: Betreuung von Austauschstudierenden (Ehrenamtlich)Leuphana College Lueneburg | Lüneburg • October 2007 – 2011 /.

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