Sylvia Kouveli Email & Phone Number

Athens, Greece

Remote

>Plan, create and post unique content (copy writing, photography, graphic assets) on Facebook, Twitter, Instagram, LinkedIn, YouTube >Monitor and respond to online discussions>Generate weekly and monthly reports on each profile's metrics>Develop & implement strategies for the group’s social media presence across 50+ studios (150+ profiles)>Create, update and apply best practices and guidelines for each social channel>Liaise with company's teams in order to streamline post content>Manage teams of Community Managers for different clients

Multiple Locations

>Collaborating with NGOs and Social Enterprises, with a focus on projects that build awareness and enhance inclusion in a social ambience. Keen interest in social interaction and its visual portrayal.>Current on-going project to raise Breast Cancer Awareness in young women in Greece and abroad: #bOObs>Other areas of activity:Events, Portraiture, Architecture & Interior Design, Sports & Leisure, Wedding

Remote

>Planning and implementation of social media posts on Facebook, Twitter and Instagram>Research and curation of relevant content>Coordination with the projects teams for news and events updates>Brand awareness>Monitoring metrics

Greece (Athens, Thessaloniki, Corfu), Spain (Barcelona)

>Videography for the project's presentation trailer >Photographic coverage of events (translation slams, comics translation workshops, etc.)>Production of stock and team photos for social media posts, website, profiles

Remote

>Responsible for all Marketing and Operations for the Greek territory (Budget, ROI, KPIs). >Planning and Execution of Acquisition, Conversion and Retention campaigns across all products (Sports, In Play, Casino, Games, Poker, Mobile).>Management of the Greek Affiliate Network: acquisition, retention, risk assessment, creative materials, newsletters, PPC/PPA campaigns. >Creating, Maintaining and Optimizing the Greek VIP program. >Project Management: Overseeing the Greek website content and functionality, liaising with the IT and Content teams for bug fixes and new feature requests. >QA testing of website and game functionalities following major maintenance.>Overseeing the Greek CS and Content team, recruitment and training.

Gibraltar

>Responsible for Marketing in the Greek market, including but not limited to, Greek Affiliate Network; CRM and VIP campaigns; Sportsbook, Casino and Poker Promotions; Aquisition and Reactivation of customers.

Gibraltar

>Affiliate account acquisition, retention, management and monitoring for possible fraudulent activity. >Content creation for banners and newsletters. >Organizing and attending Affiliate Conferences and Sponsored Events. >Working closely with the team as well as with individual accounts to grow the profitability margin. >Coordinating the Greek and Spanish Affiliate teams.

Gibraltar

>Answering queries related to player accounts, Sportsbetting, Poker, Casino, payments, etc., via telephone, email and/or chat. >Placing customer bets on the phone. >Translation of various texts for website content and newsletters. >Writing/editing website content.

>Website translation: www.xihalife.com, www.flylowcostairlines.org, online children’s game, www.Lourbo.com (EN>GR)>Localization: Life of Crime and other Facebook games and applications for Animal Apps (EN>GR),Sports and Gaming website localization (EN>GR)>Other: Weekly newsletters and promotional material (EN>GR), Veterinary pharmaceutical product leaflet (GR>EN), Engineering works proposal (GR>EN),Film Production Dictionary (EN>GR) - University dissertation

Master Of Arts - Ma, Visual Sociology, Distinction

Undergraduate, Foreign Languages, Translation And Interpreting (Greek, English, French)

Activities and Societies: Member of the women's competitive swimming team.

Erasmus Exchange Program, International And Intercultural Communication

Activities and Societies: Member of AIESEC - a non-political, independent, not-for-profit organisation run by youth for young people.

University Exchange Program, Language Interpretation And Translation

Université Marc Bloch de Strasbourg, Institut de Traduction, Interprétation et Relations Internationales (ITI-RI). Working languages.