Sylvia L. Email & Phone Number

Shanghai, China

Shanghai, China

- Focus on video content creation and courses around fashion insights and professional development. Overall responsible for the business strategy, marketing, sales, and recruitment. - Generated 1.5 million followers to date across multiple platforms (including but not limited to the little red book, bilibili and weibo) in China.- Achieved triple-digit growth in revenue year on year, through multiple revenue streams.Prior clients have included CHANEL, BMW Group, and Huawei. - TEDx speaker

Shanghai City, China

Main responsibilities: Supporting the Vice President of EF’s Corporate Solutions on business insights and analysis to help with decision-making and sales growth in China. Script preparation and attending PR events, and C-level client meetings with the Vice President while simultaneously being the translator between English and Chinese. Results: Identifying qualified leads and key customers for the management team. Establishing China Industries White paper for Sales Directors to have the most updated knowledge of China policies and industry challenges. Establishing and developing student service programs to increase sales growth.

Shanghai, China

- The Hult Prize is a start-up accelerator for budding young social entrepreneurs emerging from the world's universities.- I am here to expand the Hult Prize impact and build the Greater China community by coordinating the Hult Prize competition/workshop/hackathon with universities across Greater China. Our goal is to lead a generation to change the world.

Shanghai City, China

- Working with the global team on media planning and media buy execution. Responsible for performance tracking and optimization for campaigns.- Identifying effective customer communication channels; responsible for customer communication planning, tracking, and analysis.

Shanghai City, China

- Customer Support Center Management (for the Great China: mainland, Hong Kong, Macau, Taiwan)1) Perform after sale service analysis 2) Call Center management3) Customer escalation management - Consumer Marketing (for the Great China: mainland, Hong Kong, Macau, Taiwan)1) Customer communication planning (Email, SMS, WeChat), content creating, user journey designing, data analyzing2) Loyalty Program optimization3) Loyalty reward buying & management (create and execute seasonal buying plan, monthly allocation plan)4) CRM System Development (work closely with IT department to develop RSVP platform, manage CRM database)

Guangzhou, Guangdong, China

Guangdong Experimental School is one of the top schools in South China. Deliver weekly International Dining Etiquette lecture to high school students.In charge of developing course curriculum, study content and delivering classes.

Guangzhou, Guangdong, China

Write and distribute basic materials, including news releases, speech script, MC script. Research and monitor client's business to maintain a current knowledge base.Organize and implement events and promotions for the client.Proactively develop relationships with media, third party constituencies.

Guangzhou, Guangdong, China

Directing and producing a daily talk show about social trends and daily news.

Bachelor'S Degree, Media And Communication

Full Scholarship Exchange Program (One year) 国家公派留学生

Bachelor'S Degree, Communication And Journalism

With National Outstanding Graduates Scholarship