Sylvia Mcdonald Email & Phone Number

A breadth of knowledge in Financial Services including Wealth Planning and Employee Benefits with both distribution businesses and product providers. A successful background in creating improved processes and implementing new structures, supported by a talent for developing people with a very fair approach. A demonstrable record of creating positive changes with commercial results. Highly organised and autonomous with a background of creating collaboration within teams.Key Skills and Abilities• A breadth of knowledge in Financial Services including Wealth Planning and Employee Benefits with both distribution businesses and product providers • Managed teams between 5 – 12 people where I have inherited and also built new teams• Talent acquisition, retention, and development of skills, particularly in helping my teams exceed their potential with career development • Prince2 is an added benefit with the ability to review and understand current processes and structures and re-engineer these to achieve successful outcomes. I have also recommended a number of improvements including the introduction of new databases and document management systems to improve clients experience.• MI reporting - regular reporting functions in all of my roles using Excel, databases• Extremely organised - use initiative and always proactive and assertive• Great communicator and collaborator - used to liaising with external and internal stakeholders• A reputation for delivering results • My CII qualifications are FPC & GR1 and I am also Prince2 qualified

Listed skills include Team Management, Financial Services, Pensions, Insurance, and 24 others.