Sylvia K Mc Nally Email & Phone Number

California, United States

Schedule appointments with clients. Follow-up with customers to ensure their satisfaction, and handle any complaints courteously and professionally in a timely manner. Invoice clients for services provided and reconciliation of bank statements. Order office and photography supplies.

Greet and provide assistance at front finance counter in a fast pace environment. Operate the City’s six-line, voice mail capacity, telephone switchboard and answer various City ordinance questions. Accept payments from customers. Sort and distribute City Hall mail, process all manual invoices for eight departments. Validate license information against database and send to the Business License Officer for approval. Create month end and quarterly financial expense reports. Compose City correspondence to send to customers. Autonomously work on time sensitive projects. Balance the daily financial transactions. Implemented a reorder system for the purchasing department. Reorganized filing system, trained temporary employee on front counter duties and reviewed the temporary employee’s work for accuracy.

Liberal Studies, Elementary Education

Liberal Studies, Elementary Education