Sylvia Castellano M. Ed. Email & Phone Number

Memphis Tn

• Create staff schedule on a weekly basis. • Complete and process payroll. • Serve as manager on duty during store hours. • Oversee staff and be point of contact for employees for any concern. Provide exceptional customer service.• Coach and train employees on best-selling strategies. • Order supplies as needed.

Memphis Tn

• Review Developmental Evaluation and Medical report of each child. • Determine Eligibility or Non-Eligibility to TEIS program for each child within two days of evaluation and medical report received. • Communicate results to family, referral source, and service coordinator within 24 hours of eligibility being completed• Assist Service Coordinator and/or Developmental Evaluator in reaching the family when unable. • Assist staff in communicating with Spanish Speaking families. • Discuss each file during team meeting every week• Provide weekly updates of each case to leadership and assigned Service Coordinator• Schedule Initial IFSP meeting with Parent, Developmental Evaluator, Service Coordinator and Interpreter (if needed) before the 45th day timeline• Find and Coordinate Therapeutic Services for each child.

Memphis Tn

• Make initial visit with each family in team 1 area. • Explained rights and procedures to each family. • Complete Developmental Screening and determining if child should move to evaluation phase. • Find and coordinate therapeutic services for each child. • Schedule Initial IFSP meeting. • Coordinate schedules with Service Coordinator and family for initial IFSP meeting. • Transition family into new Service Coordinator during Initial IFSP meeting. • Communicate with referral sources as needed

Memphis Tn

• Complete parent interview and create and Individualized Family Service Plan (IFSP)• Find and coordinate therapeutic services for each child depending on their needs • Explain procedures to each family. • Conduct a review of the IFSP every six months or as needed. • Monthly Check ups on each family• Assisting the family in understanding the special needs of the child and enhancing the child’s development• Successfully transitioning the family and child with additional programs before child ages out of TEIS• Assist staff in communicating with Spanish Speaking families. • Attend team meeting for other Service Providers in representation of TEIS as needed.

Memphis Tn

• Curriculum planning that leads to achieving outcomes of the IFSP • Designing learning environments and activities that promote the child’s acquisition of skills• Assisting the family in understanding the special needs of the child and enhancing the child’s development• Planning strategies and activities for each visit• Complete assessments every six months• Submit paperwork in a timely manner • Work one on one directly with parent and Service Coordinator.

Memphis Tn

• Established a safe, fun environment for the children.• Organized and engaged in recreational activities such as games and puzzles.• Communicated openly with children's parents about daily activities and behaviors.• Meticulously sanitized toys and play equipment.• Conducted trainings and mentored staff, consistently improving performance.

Collierville Tn

• Provide and establish a safe environment for all children• Lesson planning and nurturing to children’s needs. • Maintain strong communication with all parents.

Memphis Tn

• Lead instructor for Spanish course - created lesson plans and assessments for various ages.• Lead instructor for American History course (High school and Middle School Students).

Memphis Tn

• Ensured customers were attended to and provided exceptional customer satisfaction. • Promoted brand geared towards audience approval while performing at a high standard.• Maintain and exceeded quotas for sales objectives/daily targets.• Demonstrated great knowledge of policies and maintained inventory.• Gave insight, advice, and expertise to customers on fashion.

Master'S Degree, Elementary Education And Teaching

Bachelors Of Professional Studies, Child Development

Activities and Societies: Alpha Delta Pi Sorority- Finance Advisor- University of Memphis Chapter 2018- Present • Membership Education.

Cosmetology, Cosmetology/Cosmetologist, General