Sylvia P. Email & Phone Number

Florida, United States

Remote

Remote

Consistently Closed and funded over 75+ loans per month with high efficiency and minimum post-closing findings Responsible for reviewing and clearing closing and funding conditionsReceived Outstanding Annual performance review for 2020

Greater Chicago Area

Mobile Notary Public

United States

Managed production and quality by effectively training and coaching 12 - 30 associates daily Readily established warm, mutual rapport with volunteers and associatesReceived continuous positive feedback for providing an amazing volunteer experience

Greater Chicago Area/Lake Zurich

Reduced portfolio and government Loss Mitigation workout errors by 17% by applying strict compliance guidelines Initiated creation of a real-time quality control checklist for Loss Mitigation department based on observation of underwriting staff, application of loss mitigation procedures, and audit findings Researched recorded promissory notes, liens and.

Greater Chicago Area

Examined and cleared titles reports, corrected appraisals, liens, judgments, contracts, insurance policies and mortgage payoffs statementsVerified properties’ legal descriptions, ownership and restrictions such as delinquent taxesActed as a liaison between attorneys, title companies and lenders to ensure smooth and timely findings Developed client and.

Greater Chicago Area

Generated new clientele through marketing efforts, networking, and referral partner leadsActed as a liaison between attorneys, title companies and lenders to ensure smooth and timely findings Build trusting client and vendor relationships, promoted customer loyalty and satisfaction throughout the complex process of mortgage financing Applied extensive.

Greater Chicago Area

Guided and supported newly hired Loan Originators thru Guaranteed Rate processes resulting in high client satisfaction ratings and timely loan fundingsContacted 30+ borrowers daily for incomplete documentation such as trusts, income, and assetsApplied extensive knowledge and understanding of internal and investor guidelines to ensure smooth process and.

Greater Chicago Area

Reduced historical rate of loan closing inefficiencies from 60% to 20% Exceeded corporate benchmark expectancy of 10% by achieving less than 1% quality control error rate Consistently received recognition for outperforming company wide production quota for funded loans Managed assigned pipeline of 65+ loan transactions daily while providing people-oriented.

Greater Chicago Area

Utilized various in-house technical systems, programs and reports to effectively manage a monthly pipeline of 150+ Home Equity loansReviewed appraisals, title work, home insurance, wage and self-employment income documentation for accuracy and complianceAssisted with preparing closing documents for vehicle loansContacted 30+ borrower on daily basis for.