Sylvia Tan Email & Phone Number

- Achieved score of 4.09/5, given by students, for quality of teaching. - Taught classes of up to 40 students. - Built rapport with students of various personalities to motivate them to excel. - Designed and administered performance assessments, and was sensitive to non-verbal cues to check for learning performance. - Listened to under-performers and analysed their work to understand their learning difficulties and gave constructive feedback on how they can improve. - Counselled under-performers to help them overcome academic and personal problems. - Strategised lesson delivery to help under-performers improve. - Taught students written communication skills, inclusive of various types of formal reports, editing and critical thinking. - Various administrative duties e.g. collating student’s test scores, data entry, marking attendance.

- Supported and complemented teachers in teaching, disciplinary and administrative responsibilities for up to 120 students at any one time. - Managed performance of students - Used Microsoft Word and Excel to design and collate teaching resources, and compile and analyse data such as results of surveys. - Used Google Sites to design and construct a school-wide site for teachers to share learning resources easily. - Various administrative and logistical duties such as preparing certificates, booking of rooms and labs and monitoring attendance. - Facilitated learning within classes of more than 30 students and small groups of 15 students. - Implemented programs such as NT Night (annual concert), elective modules and learning journeys for students. - Coordinated logistics of external learning programs with vendors.

- Achieved 239/240 in student feedback for conducting training classes to Mechanical Engineers in using SolidWorks CAD software. - Achieved 70% conversion in pre-sales demonstrations to show relevant product solutions. - Multitasked between servicing, training and product sales roles. - Advised clients on, and helped them conform to guidelines on the use of products. - Provided consultation in pre- and post-sales technical operations.

- Managed research projects to ensure timely completion of deliverables - Recruited usability test participants by designing screeners, sending out surveys, calling and selecting participants and scheduling test appointments - Facilitated Cognitive Walkthroughs and compiled findings from client prototypes - Analysed data from usability tests to diagnose obstacles to the user experience - Worked together with team members to recommend guidelines to clients to improve user experience/acceptance - Submitted summative reports of projects to clients, including test data, analysis, recommendations and conclusion

- handled voluminous documentation comprising over 800 ring binders- extracting relevant data from technical log books - input data into database.

Professional Diploma In Human Resources, Human Resources Management/Personnel Administration, General, Ongoing

Up to date, have obtained Statements of Attainment in: Ensure Compliance to Relevant Laws and Regulations, Develop Human Resource Policy.

Specialist Diploma In Teaching And Learning, Allied Educator

Bachelor Of Engineering (B.Eng.), Innovation & Design

Activities and Societies: DanceSport Academy