Selvackumeri Subramaniam has 39 years of experiences working in the bank.She has good knowledge,skills and experience.She has good knowledge in operations and sales.She had covered most of the area focus being Branch Manager in various branches and region.She has a positive mind set,strong dedication,determination,perseverance, passion and never give up attitude.She brings pride,glory and always shine like a diamond in various branches and Regions as a Branch Manager,Assistant Branch Manager,Relationship Manager Bank@ Work ,Regional Branch Operations and now in her present position as a Regional Service Coach.She is a customer oriented,people oriented,goal getter and results oriented person.She had never fail to deliver the best in whichever area assigned to her entire 38 years of working experience.She has emerged to be the Top No: 1 Branch Manager Nationwide,winning many awards in 1 Million Dollar Club twice,Best Performing Branch,Top No :1 CASA growth,Top No:3 Fixed Deposit growth,Bancaassurance and Asset products from Year 2010 till 2021.Selvackumeri Subramaniam oversee the daily operations in services complaints and operations of 28 branches in RHB Bank Berhad assigned in her territory Klang Valley South.Provides great leadership for each branch to manage their sales and service operations, helps the bank finance major loans, work with teams at each department and branch to drive the growth in the bank's group of products and services, help coach employees, implement changes, and ensure regulatory compliance are being strictly adhered.Regional Service Coach directly oversee Branch Managers, Assistant Branch Manager Service Manager,Customer Service Officers and Clerical employees in the branches who are responsible to provide great service which goes beyond extra mile,how to deliver excellent service quality to delight every customers that walk in to the bank branches.To manage customer Complaints and Compliments as we journey together to practice RHB Service Standards and RHB Way.To provide guidances,coachings, trainings and motivation to all branch staff.She is highly motivated person and a hard working. Always striving to do better in my professional career, and will work my hardest to reach any goal that is set by me or my company. Sylvia want to be considered as an asset to the company she is in. Therefore she have to show her full commitment in everything that she undertake whether it be academic, professional or personal life. She is a good team player,believe that she can be a good team leader if the position requires.