Sylvia Thomas
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Sylvia Thomas Email & Phone Number

Senior Director, Customer Insights and Experience (CIX), North America Marketing at Ralph Lauren
Location: Greenwich, Connecticut, United States 11 work roles 3 schools
1 work email found @gap.com 1 phone found area 800 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email s****@gap.com
Direct phone (800) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Ralph Lauren
Role
Senior Director, Customer Insights and Experience (CIX), North America Marketing
Location
Greenwich, Connecticut, United States
Company size
20607 employees

Who is Sylvia Thomas? Overview

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Quick answer

Sylvia Thomas is listed as Senior Director, Customer Insights and Experience (CIX), North America Marketing at Ralph Lauren, a company with 20607 employees, based in Greenwich, Connecticut, United States. AeroLeads shows a work email signal at gap.com, phone signal with area code 800, and a matched LinkedIn profile for Sylvia Thomas.

Sylvia Thomas previously worked as Director, Global Omnichannel Marketing, CRM and Loyalty at Mac Cosmetics and Marketing Consultant, Focused on Customer Retention, CRM and Loyalty at Sylvia Thomas Consulting. Sylvia Thomas holds Executive Education, Leadership Program from The Wharton School.

Company email context

Email format at Ralph Lauren

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{first}_{last}@gap.com
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AeroLeads found 1 current-domain work email signal for Sylvia Thomas. Compare company email patterns before reaching out.

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Profile bio

About Sylvia Thomas

Marketing and Product Leader with deep CRM, Loyalty, Consumer Engagement and Digital experience at Fortune 500 brands such as Estee Lauder, Gap and American Express. Both a P&L owner and people leader of global teams, I bring to market new product and marketing experiences across the B2C and B2B2C landscape.

Listed skills include Strategy, Digital Marketing, Marketing Strategy, Analytics, and 9 others.

Current workplace

Sylvia Thomas's current company

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Ralph Lauren
Ralph Lauren
Senior Director, Customer Insights and Experience (CIX), North America Marketing
New York, NY, US
Website
ralphlauren.com
Employees
20607
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Company profile
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11 roles

Sylvia Thomas work experience

A career timeline built from the work history available for this profile.

Senior Director, Customer Insights And Experience (Cix), North America Marketing

Ralph Lauren

New York, NY, US

Director, Global Omnichannel Marketing, Crm And Loyalty

Current
Mac Cosmetics

US

Jun 2021 - Present

Marketing Consultant, Focused On Customer Retention, Crm And Loyalty

Sylvia Thomas Consulting

Worked at several companies, filling in for executives who were on extended leave. Some of my bigger engagements were at the following companies:FULLBEAUTY Brands, Vice President LoyaltyMattel, Inc., Senior Brand ManagerGap Inc., Director of Marketing, NA Commercial Planning

Oct 2016 - May 2021

Vice President, Customer Loyalty

Fullbeauty Brands

New York, NY, US

Led the Loyalty team at FullBeauty Brands, a portfolio of eight plus-size brands. Developed targeted loyalty initiatives to drive membership growth, engagement, retention and LTV across the eight portfolio brands. Re-branded and re-launched the company’s PLCC (private label credit card) program, with a consumer-first mindset, based on competitive research.

Jan 2020 - Jul 2020

Senior Manager, Loyalty Partnerships

American Express

New York, NY, US

Developed, led and implemented launch strategy to overhaul the digital rewards experience. Managed multi-million dollar loyalty partnerships across Retail and Entertainment merchants. Led complex contract negotiations with key partners, and manage across large internal and external stakeholder groups.

Apr 2014 - May 2016

Senior Manager, Marketing And Consumer Insights - Travel Industry

American Express

New York, NY, US

Developed and pitched marketing strategy for large global merchants based on customer insights. Activated multi-million dollar cross-channel, digital marketing campaigns that satisfied partner needs, and contribute to American Express and partner long-term profitability.

Oct 2010 - Mar 2014

Assistant Manager, Skincare

Clinique

New York, NY, US

Managed three of Clinique’s top global brand franchises and one Asian franchise. My portfolio included Clinique’s #1 best selling product. Owned the brands’ P&L and global marketing strategy, and worked cross functionally to successfully manage the portfolio.

Apr 2010 - Oct 2010

Consultant

Towers Watson

London, England, GB

Advised clients on executive compensation, broad-based rewards programs, performance management and corporate governance regulations with a specific focus on director compensation, board independence and share utilization. Acted as a trusted advisor to my clients, consulting across financial services, retail and media & entertainment industries.

Apr 2005 - Aug 2009

Analyst - Equity Capital Markets

Wachovia Securities

San Francisco, California, US

Created equity pitch books with detailed valuation analysis of consumer and retail companies used to market IPO and follow-on deals to institutional investors. Collaborated with cross-functional teams to complete 14 Wachovia led equity deals in 2004 to raise $12.2 billion in proceeds.

Feb 2004 - Apr 2005

Analyst, Compensation And Rewards Consulting

Mercer

New York, NY, US

Advised clients on compensation and rewards. Increased retention rates by evaluating and benchmarking clients’ compensation structure against the competitive market. Led focus groups to understand retention challenges and developed recommendations.

Oct 2002 - Jan 2004

Summer Intern, Marketing Department, Real Estate Team

Exxonmobil

US

Delivered ROI analyses to educate Marketing Managers on the optimal investment level for existing and new franchisees' locations.

Jun 2001 - Aug 2001
Team & coworkers

Colleagues at Ralph Lauren

Other employees you can reach at ralphlauren.com. View company contacts for 20607 employees →

BG Bill Grundy Bill Grundy Colleague at Ralph LaurenLondon, England, United Kingdom, United Kingdom View → SA Sandra Alex Sandra Alex Colleague at Ralph LaurenAtlanta Metropolitan Area, United States View → PC Pascale Carretie Pascale Carretie Colleague at Ralph LaurenGreater Paris Metropolitan Region, France View → AM Angela Matthews Angela Matthews Colleague at Ralph LaurenSan Francisco Bay Area, United States View → ЗС Зинаида Симонова Зинаида Симонова Colleague at Ralph LaurenMinsk, Minsk, Belarus, Belarus View → RG Ronny Gupta Ronny Gupta Colleague at Ralph LaurenUnited States, United States View → CO Carlos Odiase Burgos Carlos Odiase Burgos Colleague at Ralph LaurenMadrid, Community Of Madrid, Spain, Spain View → BB Becky Benavidez Becky Benavidez Colleague at Ralph LaurenVietnam, Viet Nam View → WY Wan Yu Au Wan Yu Au Colleague at Ralph LaurenHong Kong SAR, Hong Kong View → EA Edward Abella Edward Abella Colleague at Ralph LaurenCorona Del Mar, California, United States, United States View →
3 education records

Sylvia Thomas education

Executive Education, Leadership Program

The Wharton School

Mba, Marketing And Entrepreneurship

Nyu Stern School Of Business

Bachelor Of Arts (Ba), Economics

Washington And Lee University
FAQ

Frequently asked questions about Sylvia Thomas

Quick answers generated from the profile data available on this page.

What company does Sylvia Thomas work for?

Sylvia Thomas works for Ralph Lauren.

What is Sylvia Thomas's role at Ralph Lauren?

Sylvia Thomas is listed as Senior Director, Customer Insights and Experience (CIX), North America Marketing at Ralph Lauren.

What is Sylvia Thomas's email address?

AeroLeads has found 1 work email signal at @gap.com for Sylvia Thomas at Ralph Lauren.

What is Sylvia Thomas's phone number?

AeroLeads has found 1 phone signal(s) with area code 800 for Sylvia Thomas at Ralph Lauren.

Where is Sylvia Thomas based?

Sylvia Thomas is based in Greenwich, Connecticut, United States while working with Ralph Lauren.

What companies has Sylvia Thomas worked for?

Sylvia Thomas has worked for Ralph Lauren, Mac Cosmetics, Sylvia Thomas Consulting, Fullbeauty Brands, and American Express.

Who are Sylvia Thomas's colleagues at Ralph Lauren?

Sylvia Thomas's colleagues at Ralph Lauren include Bill Grundy, Sandra Alex, Pascale Carretie, Angela Matthews, and Зинаида Симонова.

How can I contact Sylvia Thomas?

You can use AeroLeads to view verified contact signals for Sylvia Thomas at Ralph Lauren, including work email, phone, and LinkedIn data when available.

What schools did Sylvia Thomas attend?

Sylvia Thomas holds Executive Education, Leadership Program from The Wharton School.

What skills is Sylvia Thomas known for?

Sylvia Thomas is listed with skills including Strategy, Digital Marketing, Marketing Strategy, Analytics, Cross Functional Team Leadership, Financial Analysis, Strategic Planning, and Business Development.

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