Sylvie L.
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Sylvie L. Email & Phone Number

Service Support Technician, Voice Support Services at Shared Services Canada | Services partagés Canada
Location: Gatineau, Quebec, Canada 12 work roles 3 schools
1 work email found @ssc-spc.gc.ca LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Work email s****@ssc-spc.gc.ca
LinkedIn Profile matched
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Current company
Shared Services Canada | Services partagés Canada
Role
Service Support Technician, Voice Support Services
Location
Gatineau, Quebec, Canada
Company size
5184 employees

Who is Sylvie L.? Overview

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Quick answer

Sylvie L. is listed as Service Support Technician, Voice Support Services at Shared Services Canada | Services partagés Canada, a with 5184 employees, based in Gatineau, Quebec, Canada. AeroLeads shows a work email signal at ssc-spc.gc.ca and a matched LinkedIn profile for Sylvie L..

Sylvie L. previously worked as Analyste télécommunications at Services Partagés Canada | Shared Services Canada and Service Support Technician, PRI and SIP Trunk Services at Shared Services Canada | Services Partagés Canada. Sylvie L. holds Certification, Business Analyst from York University - Schulich School Of Business.

Company email context

Email format at Shared Services Canada | Services partagés Canada

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*@ssc-spc.gc.ca
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AeroLeads found 1 current-domain work email signal for Sylvie L.. Compare company email patterns before reaching out.

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Profile bio

About Sylvie L.

My current role as a Service Support Technician is to assist the Project lead with the migration of telephony circuits from legacy contracts to a newer contract.  Performing analysis or customer need, and the implementation of IT services. Monitoring, tracking, documenting and resolving incidents related to the IT environment and associated inventory management. I have been part of the telecommunications industry since 1987 and my career started at Bell Canada. I had the pleasure of working in various groups and performed different roles such as an administrative clerk; client agent; process business analyst; invoice validation manager; project control officer and implementation manager. So I have gained knowledge and experience in regulatory matters, customer service, information technology / IT, billing, training, project coordination and information management environment.

Listed skills include Organizing, Administration, People Oriented, Microsoft Office, and 20 others.

Current workplace

Sylvie L.'s current company

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Shared Services Canada | Services partagés Canada
Shared Services Canada | Services Partagés Canada
Service Support Technician, Voice Support Services
Gatineau, QC, CA
Website
ssc-spc.gc.ca
Employees
5184
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Company profile
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12 roles

Sylvie L. work experience

A career timeline built from the work history available for this profile.

Service Support Technician, Pri And Sip Trunk Services

Shared Services Canada | Services Partagés Canada

Gatineau, Quebec, Canada

Assist the Project Lead with the migration of telephony circuits from legacy contracts to a newer contract

Jul 2021 - Oct 2022

Telecommunications Mobile Service Officer

Shared Services Canada | Services Partagés Canada

Gatineau, Quebec, Canada

Procure and deliver mobile telecommunications products and services. Process large requests with vendor which includes new device purchases, shipping coordination, SIM card activations.

May 2020 - Jul 2021

Telecom (Pri Group) - Networks, Security And Digital Services

Services Partagés Canada | Shared Services Canada

Gatineau, Quebec, Canada

Assist the Project Lead with the migration of telephony circuits from legacy contracts to a newer contract.

Oct 2019 - May 2020

Independent Sales Consultant

Norwex

Home Based

The power to clean without harmful chemicals - With the Norwex Microfiber System, you will not breathe, touch, or ingest chemicals—you simply create a cleaner healthier indoor environment.https://norwex.biz/en_CA/

Oct 2012 - Oct 2022

Implementation Project Manager

Bell

Ottawa, Ontario

Managed and monitored the fiber orders in Canada and the United States to insure flawless installations at customer’s sites. Single point of contact ensuring end to end delivery of multiple projects

Oct 2016 - Oct 2019

Project Control Coordinator

Bell

Ottawa, Ontario, Canada

Provide project management support to Project Managers on complex projects. Engaged from the end of the planning phase until project closure. Acts as a communication hub and customer-facing.

Aug 2011 - Sep 2016

Invoice Validation Manager

Bell

Ottawa, Ontario, Canada

Manage various processes associated with validation and cost reduction; Validate invoices for the allocation of expenses; Manage the directory of connectivity circuits and contracts; Manage interdepartmental business relations.

Mar 2007 - Aug 2011

Business Analyst - Process

Bell

Ottawa, Ontario, Canada

Coordinate work sessions to identify internal client needs; Identify, evaluate and document the operational changes necessary for process improvement; Interpret and document the requirements in order to facilitate communication between developers and users; Train, verify and revise documentation used by internal teams.

May 2005 - Mar 2007

Client Representative

Bell

Ottawa, Ontario, Canada

Investigate, prepare and respond to inquiries regarding products and services; Evaluate and provide telecommunications solutions to customers according to the products and services offered by Bell; Act as a liaison between the client and the various internal departments.

Nov 1992 - Jun 2005

Administrative Clerk

Bell

Gatineau

During those years my roles were mostly conducting administrative duties: answering phones; scheduling meetings; handling cash advances; typing, preparing and distribution of documentation; printing; organizing and filing documents; organizing events.

Jul 1987 - Nov 1992
Team & coworkers

Colleagues at Shared Services Canada | Services partagés Canada

Other employees you can reach at ssc-spc.gc.ca. View company contacts for 5184 employees →

AH Abdallah Hamid Abdallah Hamid Colleague at Shared Services Canada | Services Partagés CanadaGreater Ottawa Metropolitan Area, Canada View → MG Michael Girard Michael Girard Colleague at Shared Services Canada | Services Partagés CanadaGreater Ottawa Metropolitan Area, Canada View → JA Josh Acton Josh Acton Colleague at Shared Services Canada | Services Partagés CanadaOttawa, Ontario, Canada View → AC Andrew Cox Andrew Cox Colleague at Shared Services Canada | Services Partagés CanadaOttawa, Ontario, Canada View → JL Juliette Libersan Juliette Libersan Colleague at Shared Services Canada | Services Partagés CanadaCornwall, Ontario, Canada View → LP Lyne Pelletier Lyne Pelletier Colleague at Shared Services Canada | Services Partagés CanadaMoncton, New Brunswick, Canada View → OE Omar El-Mokaddem Omar El-Mokaddem Colleague at Shared Services Canada | Services Partagés CanadaCanada View → CF Claire Faguy Pmp Claire Faguy Pmp Colleague at Shared Services Canada | Services Partagés CanadaOttawa, Ontario, Canada View → CA Carina Agarwal Carina Agarwal Colleague at Shared Services Canada | Services Partagés CanadaCanada View → JF Justin Fortin Justin Fortin Colleague at Shared Services Canada | Services Partagés CanadaGreater Ottawa Metropolitan Area, Canada View →
3 education records

Sylvie L. education

Courses, Project Management

Mcmaster University

PM Fundamentals, PM Leadership & Communication, Quality of PMs

Certificat, Tourism

College Larocque/Lafortune

Travel Agent

FAQ

Frequently asked questions about Sylvie L.

Quick answers generated from the profile data available on this page.

What company does Sylvie L. work for?

Sylvie L. works for Shared Services Canada | Services partagés Canada.

What is Sylvie L.'s role at Shared Services Canada | Services partagés Canada?

Sylvie L. is listed as Service Support Technician, Voice Support Services at Shared Services Canada | Services partagés Canada.

What is Sylvie L.'s email address?

AeroLeads has found 1 work email signal at @ssc-spc.gc.ca for Sylvie L. at Shared Services Canada | Services partagés Canada.

Where is Sylvie L. based?

Sylvie L. is based in Gatineau, Quebec, Canada while working with Shared Services Canada | Services partagés Canada.

What companies has Sylvie L. worked for?

Sylvie L. has worked for Shared Services Canada | Services Partagés Canada, Services Partagés Canada | Shared Services Canada, Norwex, and Bell.

Who are Sylvie L.'s colleagues at Shared Services Canada | Services partagés Canada?

Sylvie L.'s colleagues at Shared Services Canada | Services partagés Canada include Abdallah Hamid, Michael Girard, Josh Acton, Andrew Cox, and Juliette Libersan.

How can I contact Sylvie L.?

You can use AeroLeads to view verified contact signals for Sylvie L. at Shared Services Canada | Services partagés Canada, including work email, phone, and LinkedIn data when available.

What schools did Sylvie L. attend?

Sylvie L. holds Certification, Business Analyst from York University - Schulich School Of Business.

What skills is Sylvie L. known for?

Sylvie L. is listed with skills including Organizing, Administration, People Oriented, Microsoft Office, Meeting Planning, Process Improvement, Presentation Preparation, and Video Conferencing.

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