Leading planning and strategy of multiple marketing projects simultaneously, at both a regional and national level. Executing integrated campaign strategies that drive lead generation, customer acquisition and solution consumption. Managing regular communications and deliverables with clients, third-parties and creative partners based on program budgets, deadlines and expectations. Monitoring campaign analytics and client reporting on key insights to help develop strong program ideas or action plans. Conducting industry and market research as needed for concept ideation and campaign enhancements. Expanding relationships with existing clients and nurturing business opportunities. Provide French support on an adhoc basis across creative deliverable (videos, documents, content pieces, etc) quality assurance review, interpretation and/or correspondence with French speaking stakeholders and/or organizations, and document translation as needed.

Achievement of agreed sales and call targets as assigned by the Sales Director. Immediately identify & communicate any potential loss of business and be proactive with new leads and new potential business. Communication within the sales team and our customers - provide support, feedback & updates to the sales team. Assist sales with developing assigned accounts to promote new products and other company initiatives as necessary. Execute strategic sales programs that promote the organization’s products and services to prospective and existing customers. Plan and develop all territory management and sales analysis through the Salesforce.com platform. Participation in agreed industry trade shows and events to help build the brands and market penetration. Completes annual performance management & development plans and regular reviews with direct reports. Ensure clarity of department goals and expectations to the staff at all times, with effective communication. Directly responsible for customer account service, focusing on supporting and maintaining the business accounts assigned territory. Retain and develop relationships with customers, and support the internal processing of the customer’s order from order entry to order exit as needed.

Paul J. Greene & Company associated with Wellington-Altus Private WealthProviding Full Service Financial, Retirement & Estate PlanningSupported senior executives with insurance, pension, group benefits and financial investment administrative needs from meeting notes to filling client application forms. Greeting guests when they arrive, re-directing calls, answering general inquires, updating meeting scheduler, answering emails, writing letters, memorandums and reports, dealing with couriers/deliveries, and ordering office supplies. Translating English documents from Word, PDF to PowerPoints for multi-platform client's presentations into French. Proficient at using Microsoft Office Suite and familiar with several financial and insurance client management software and advisor site platforms.

Performed opening and closing duties as part of the keyholder management team, including cash management. Demonstrated excellent communication skills in resolving product and consumer complaints with knowledgeable and friendly service and collaborated with the visual merchandising team to develop strategies to drive profitability. MTM & Sartorial department's management includes: Assisting all staff by measuring clients, inputting orders through the Web Portal, coached, trained and mentored new team members on MTM and RTW with product knowledge sessions. Kept department on-target to meet sales and profit objectives by pursuing revenue generation opportunities. Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability. Employed process improvement initiatives within the department. Supported shrinkage and safety awareness, review sales and inventory data, identified trends and prepared reports for management—Completed Zegna's Corp. MTM Wholesale Academy training program in Italy gave me an in-depth knowledge of tailored clothing; fabric creation, understanding yarn, tailored clothing manufacturing, taking measurements, and more.

Image consulting tailored to your specific needs and brand. Helping customers by providing color analysis, career lifestyle alignment, wardrobe cleansing in order to develop their unique personal brand. Some administrative work, organizing staff, creating staff schedules, etc, Training staff in new systems and processes. Training new outside sales staff about Fashion & Fabric consulting. Dealing with customer complaints and communication with the factory production manager and head of the factory. Computer knowledge was needed for the vender system, setting up an account, scanner codes, price adjustment, etc.

Administrative work involved sending out invoices, ordering supplies for restocking, answering phone calls, dealing with customer concerns, questions or complaints, sending out pay stubs to employees, keeping the office clean, organized and presentable, preparing paperwork and deductibles for taxes and HST Returns which included some accounting and bookkeeping knowledge.

Interpreted in Foreign language(s), which requires good written translation skills, listening skills and oral translation between the patient and doctor fluently in French and English. Precisely and accurately translate critical medical information from English to the patient's native language. Maintain the confidentiality of records and information. Strong interpersonal skills, flexibility, and customer service orientation. Ability to interact and communicate with people over the telephone, often in stressful situations. Often serving outside of regular working hours as needed. Accurately express ideas/concepts and developed excellent problem-solving skills and the ability to think quickly on the spot.

Sub-contracted work for Speech Inc., and Teachers to Go Inc. and large growing companies such as Acklands-Grainger Inc.. Tutoring French to CEOs to aid them in their business endeavours to expand nationwide to service provinces like Québec and New Brunswick. Taught FSL French as a Second Language to Adults, which gave them a competitive advantage for bilingual job positions—tutored all age groups, including students in elementary to university. Prepared teaching materials and outlines for in-person sessions. Developed course content and corrected students' coursework and tests to provide them as extra teaching material. It also helped them better understand their school work and homework and gave easy-to-learn techniques to remember to demystify the complex French language.