Sylvie Duflos Email & Phone Number

France

France

Leading the 2 Cross Border Solutions Customer Service Teams: Customer Support and Key Accounts Projects.Member of the Board of Directors.

Paris, France

Setup the Global Sales Administration Group Department in HQ.Direct support and monitoring of 11 worldwide subsidiaries Sales Admin. teams, addressing sales in 63 countries.- Proactive management and continuing development of the sales ordering and fulfilment process.- Improving team performance.- Accurate reconciliation and close monitoring of Sales.

France Télévisions Distribution

Audit and Recommendations to improve Sales Admin. and Credit Management activities at France TV Distribution, for the sales streams of International Distribution. licenses, derivative rights. VIDEO. News. AVOD. VODs. Appli., Music Publishing, interactivity antennas.

Jewels

Upon creation of Pandora in France, Head of Customer Service/Sales Administration team.- Supervise successful launches of the 7 new collections drops per year, to wholesale and retail partners.- Continuous improvement of procedures / S&OP / Replenishments optimization / Orders automitizations.- Coordinate with Logistics and Supply Chain centers (DE) for.

Telecom, High Tech

Manage international Sales Administration and Logistics, for all entities of the Group around the world.Lead the team and address all related purposes from pre-sales, contracts, shipments invoicing, up to cash collection.- Define all related processes.- Key member for implementation of new ERP worldwide: 16 subsidiaires.- Reports to executive management &.

Telecom

Solutions for international Telecom Operators.In charge of:- Creation of the Sales Administration departement.- Creation of the Logistics department.Business growth 100% by year. International business from 1% to 99% in 5 years.

High Jewellery

Restructure the activities to provide Best-in-Class Customer Service for high demanding Luxury customers.- Import and Export of high jewellery collections and gemstones.- Order to cash / Logistics / Customs including Hallmarking and CITES / Letters of Credit.- Transport costs optimization.- Close relationships with VIP customers / Presentation of the.

Telecom dedicated solutions integrator for overseas located companies.In charge of:- International Sales Administration: Order to Cash / Customs clearance / Customer relationships.- Negociations and contracts setting with business partners.- Address HR purposes for international staff.- Relationships with Financial partners.