Sylvie Kakos Email & Phone Number

Abu Dhabi, United Arab Emirates

Lebanon

-Developed several marketing initiatives for the local community to increase the quality of reviews, by customer acquisition channels: social, email, inbound sales to grow potential customer database by 450% which eventually led to going from top-25 district rating to top-5.- Boosted profitability by 35% and customer satisfaction rating by 75% within the first 2 years of opening the store by building a strong client base through effective marketing, social media and excellent customer services.- Achieved lowest returns percentage on all merchandise through the years.- Tracked inventory levels and kept adequate stock in product displays on sales floor. - Monitoring and reviewing store performance on a regular basis.- Maintaining accurate statistical and financial records.- Organizing and arranging promotional materials and displays, overseeing the brand's marketing communication strategies.- Responsible for setting products and pricing strategies.- Managing delivery of optimum ongoing sales and cost performance.

United Arab Emirates

- Assisting in driving the organizational objectives through the deployment of appropriate resources and in attracting qualified people and hiring professionals for critical positions.- Supporting Agility business units in MEA region (GCC, Lebanon, Jordan, Egypt, Algeria, Libya, Kenya and Nigeria) on all staffing needs.- Implemented new bill rates and procedures for vendors resulting in 20% more effective vendors.- Introduced strategic recruiting processes, which resulted in a reduction of time-to-fill from 90 to less than 30 days.- Discussing and understanding the region’s hiring needs with Agility Senior Managers and preparing recruitment programs for each country in accordance with the annual manpower budget. - Conducted structured interviews with potential applicants according to core competencies indicated in the job descriptions.- Building a pipeline of highly talented candidates for future use. - Maintaining the Nationalization Recruitment Plans specific for each country.- Leveraging online recruiting resources and in-house Applicant Tracking System (ATS) to identify and recruit the right candidates.- Following up with the HR managers on the region for applying the HRMS and making sure all the data is accurate.- Advising staff of an organization on matters relating to grievances, performance and disciplinary issues.- Created specialized interview questionnaire for each job specification.

Lebanon

- Provided personalized service in sourcing qualified candidates combined with quality jobs, offering permanent, contract and temporary employment services to national & multinational clients.- Increased market penetration by 48% by capturing client relationship and account management of a portfolio of multinational and local clients.- Fostered relationships with colleges, diverse professional organizations to attract diverse candidates.- End to end management of both client and candidates through the entire recruitment process.

Kuwait

 Developed original promotional plans for launching Ferrero Rocher Chocolate in the GCC. The brand achieved a 20% sales increase during one year.  Actively participated in the creation and implementation of new concepts for national and international brands. Presented directly with our account managers the creative work to clients. Provided print ready files to production department and approves all stages of that production.  Stayed abreast of trends and new techniques being utilized in the industry. Oversee profitability, deliverables, timelines and budgets.

The Staffing Process Certificate, Selection And Staffing

Human Resources Management

Advertising & Graphic Design

Education record

Extension Programs: Human Resources Management Certificate