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@videotron.ca
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Sylvie Robert is listed as Owner - Digital Marketing Consultant - ActiveCampaign Specialist at Sylvie Robert Digital Marketing, based in Montreal, Quebec, Canada. AeroLeads shows a work email signal at videotron.ca and a matched LinkedIn profile for Sylvie Robert.
Sylvie Robert previously worked as Electronic Customer Care Coordinator at Reader'S Digest and Senior Bilingual Correspondent at Reader'S Digest. Sylvie Robert holds Bachelor'S Degree, Translation from Université De Montréal.
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Being an online entrepreneur is competitive business and executing your vision takes more than enthusiasm and determination. You need strategy, you need systems in place, and you need an expert to set it all up.That’s me! I help entrepreneurs like you conquer the digital realm and make impressive money doing it.Success requires more than the obvious traits and skills one needs to be a player in the online marketplace. It requires tenacity, curiosity, and the ability to translate ideas and visions to something tangible and multi-dimensional.My long history of proven success as a project manager, aka, craft-junkie, explains why I’m good at what I do. Creating, building, solving, and fenagling are a part of each project and being somewhat of a perfectionist ensures that no job is ever delivered until its highest standard is achieved.As an Online Marketing Specialist, the ability to communicate and speak the language of my clients is paramount. Translation, which can be defined as the rendering of something into another language or into one’s own from another language, is part of my process. While you speak idea, I’ll speak implementation and you get to watch as your vision falls into place. My tenacity and technical aptitude make for a potent partner to have in your corner.So? What can I do for you?You want leads, you want paying customers, and you want systems in place to help you nurture existing customers while drawing in cold traffic, right?I’ll do it for you while you focus on your own zone of genius - the things you’re good at, the things you’re happy to make time for, and the things you love. It makes no sense to waste hours trying to acquire skills you don’t have when you can hire me to do it for you.From sales funnels to website management, I’ll help you build the bones of your business with marketing support, technical savvy, and an unparalleled ability to implement your ideas and dreams.Schedule a free call now to talk about your project.
Listed skills include Customer Service, Proofreading, Email Marketing, Social Media, and 28 others.
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www.srobertvs.com/contact - www.facebook.com/pg/srobertvs/servicessylvie.clickfunnels.com/home-pageConsider it done!I handle the tech and design side of funnels and email sequences letting you focus on what you like and do best, building your business!
Responsible for the CRM tool Oracle/RightNow for all the Reader’s Digest offices using this platform. Monitoring social media for North America and responding to customers. Liaison between the Customer Care and Web teams for all websites and electronic promotions.• Create the FAQ on all websites (English and French) to achieve a reduction of costs and better service for customers – over 80% of visitors to the sites found an answer to their question.• Create the training manual for the CRM tool and ensure the sharing of knowledge with new Customer Care agents, thereby facilitating their integration.• Run all necessary tests before and after upgrades to ensure the proper functioning of the CRM platform (Oracle/RightNow).• Greatly reduce errors and issues related to electronic promotions by simulating the customer experience and making the Web and Marketing departments aware of any required changes.• Make the team aware of the importance of having a social media presence and of managing the image of the company.• Monitor social media for 2 years then train and supervise an agent. The objective was to increase the company’s presence and respond to as many customers as possible.
Responsible for the translation of all Customer Care documents. Responsible for posting all updates to the Extranet and for translating its contents. In charge of personalised correspondence.• Help protect the image of the company by working with other departments to rapidly identify and solve issues related to online promotions.• Supervise the translation of all the materials included in the training manual for call centre employees and perform its final revision to ensure a functional training and reference tool.• Create procedures to facilitate the preparation of payment statements and train colleagues on their use thereby significantly improving the productivity and efficiency of the team.• Contribute to the improvement of customer care by creating templates for personalised letters which reduced the time needed for a customer to obtain a response.
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Sylvie Robert works for Sylvie Robert Digital Marketing.
Sylvie Robert is listed as Owner - Digital Marketing Consultant - ActiveCampaign Specialist at Sylvie Robert Digital Marketing.
AeroLeads has found 1 work email signal at @videotron.ca for Sylvie Robert at Sylvie Robert Digital Marketing.
Sylvie Robert is based in Montreal, Quebec, Canada while working with Sylvie Robert Digital Marketing.
Sylvie Robert has worked for Sylvie Robert Digital Marketing and Reader'S Digest.
You can use AeroLeads to view verified contact signals for Sylvie Robert at Sylvie Robert Digital Marketing, including work email, phone, and LinkedIn data when available.
Sylvie Robert holds Bachelor'S Degree, Translation from Université De Montréal.
Sylvie Robert is listed with skills including Customer Service, Proofreading, Email Marketing, Social Media, Publishing, Newsletters, Editing, and Direct Marketing.
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