Sylvia Hernández Márquez Email & Phone Number

Bogotá, Distrito Capital, Colombia

Project Manager & UI/UX DesignerProjects & Companies:CharmsFinewPureUplightRoles and Responsibilities:Project Management:- Led cross-functional teams to deliver web and mobile application projects on time and within budget.- Coordinated with stakeholders to define project scope, goals, and deliverables.- Developed detailed project plans and monitored progress to ensure successful completion.- Managed project risks and issues, implementing mitigation strategies as needed.- Conducted regular team meetings to review progress, set priorities, and address any roadblocks.UI/UX Design:- Designed comprehensive user flows for mobile and web applications, ensuring seamless user experiences.- Created wireframes, prototypes, and mockups to visually represent design concepts.- Conducted user research and usability testing to gather feedback and iterate on designs.- Collaborated with developers to ensure design feasibility and fidelity during implementation.- Maintained design consistency across different platforms and devices.- As a project lead and designer, helped the development team understand the requirements of the app and provided the corresponding material.Key Achievements:- Successfully delivered multiple projects across different companies, enhancing user satisfaction and achieving business objectives.- Streamlined the design process by implementing efficient design tools and methodologies.- Improved team collaboration and communication, resulting in increased productivity and project success rates.- Received positive feedback from stakeholders for innovative design solutions and effective project management.

Bogotá, Distrito Capital, Colombia

Web Designer & DeveloperProject:Property Management ProjectRoles and Responsibilities:Web Design:- Designed user-friendly interfaces for a property management project, ensuring an intuitive user experience.- Utilized the Sketch Design System to create consistent and visually appealing design elements.Developed wireframes and mockups to visually represent design ideas and obtain stakeholder approval.Web Development:- Implemented responsive web designs to ensure compatibility across various devices and screen sizes.- Developed interactive features and functionalities to enhance user engagement and usability.- Created and integrated report graphs to provide users with clear and concise data visualizations.Collaboration:- Worked closely with cross-functional teams to align design and development efforts with project goals.- Communicated effectively with stakeholders to understand requirements and deliver solutions that meet business objectives.- Ensured design feasibility and consistency during the development process through regular feedback sessions and iterations.Key Achievements:- Successfully delivered a fully functional property management web application with a focus on user experience.- Streamlined the design and development process by leveraging the Sketch Design System.- Enhanced user satisfaction and engagement through the implementation of interactive report graphs and responsive designs.

Bogotá, Distrito Capital, Colombia

Graphic Design Assistant & Web DeveloperRoles and Responsibilities:Graphic Design:- Assisted in creating visual concepts and designs for various projects.- Collaborated with the design team to produce high-quality graphics for web and print media.- Implemented designs using Adobe Creative Suite and other graphic design tools.Web Development:- Developed and maintained websites for various clients, ensuring responsive and user-friendly designs.- Collaborated with designers to translate visual designs into functional web pages using HTML, CSS, and JavaScript.- Optimized websites for performance and accessibility.Project Participation: 1. Re-Design of the Administration Faculty at Andes University. Role: Web Designer and DeveloperRedesigned the faculty's website, enhancing its visual appeal and user experience.Developed the website using modern web technologies to ensure functionality and responsiveness.2. Web Templates for KeySsoft Travel Website. Role: Web Designer and DeveloperDesigned and developed web templates to provide a cohesive and appealing user experience for Keyeasy Travel's online platform.3. Editorial Educativa: Supertic 1-6Role: Design and Flash ImplementationCreated educational materials for the Supertic series, integrating design elements and Flash animations to enhance interactivity.4. Website Development: tutiquete.com, tiquetesyviajes.com, tiqueteofertas.com. Role: Web Developer and DesignerDeveloped and maintained the website, ensuring a smooth and user-friendly experience for visitors.Key Achievements:- Successfully redesigned and developed multiple websites, improving user experience and client satisfaction.- Enhanced educational materials through effective design and Flash implementation.- Contributed to the successful launch and maintenance of several client websites, ensuring high performance and usability.

Bogotá D.C., Colombia

Web Designer & DeveloperTechnologies:AngularHTMLCSSProject:Plant Web Insight AppProject Description:Plant Web Insight is a data analysis software designed for industrial applications, focusing on sensor data collection, processing, and presentation of results.Roles and Responsibilities:Front-End Development:- Developed and maintained the front-end of the Plant Web Insight app using Angular, HTML, and CSS.- Implemented responsive web designs to ensure optimal user experience across various devices and screen sizes.- Collaborated with backend developers to integrate APIs and ensure seamless data flow within the application.- Optimized application performance by employing best practices in front-end development and code optimization.Web Design:- Designed intuitive user interfaces for data visualization and analysis, ensuring a user-friendly experience.- Created interactive elements and features to enhance user engagement and usability.- Worked with cross-functional teams to translate requirements and feedback into effective design solutions.Data Handling:- Developed modules for sensor data collection, processing, and real-time presentation within the web application.- Implemented data visualization techniques to present complex data in a clear and accessible manner.Collaboration:- Communicated effectively with stakeholders to understand project requirements and deliver solutions that meet business objectives.- Participated in regular team meetings to discuss progress, set priorities, and address challenges.Key Achievements:- Successfully delivered a robust web application for industrial data analysis, enhancing operational efficiency.- Improved user experience and satisfaction through effective design and development practices.- Streamlined the data processing and presentation workflow, enabling real-time insights and decision-making.

Bogotá D.C., Colombia

Project ManagerRoles and Responsibilities:Project Management:- Led development, data recovery, and data conversion projects from inception to completion, ensuring they were delivered on time, within scope, and within budget.- Developed detailed project plans, timelines, and resource allocations.- Coordinated with cross-functional teams to ensure seamless project execution and delivery.- Managed project risks and issues, implementing effective mitigation strategies.- Conducted regular status meetings with stakeholders to review progress and address any concerns.Quality Management:- Served as Directive's representative for the Quality Management System (QMS - ISO 9001).- Ensured compliance with QMS standards and procedures across all projects.- Conducted quality audits and reviews to ensure adherence to established quality standards.- Developed and implemented quality improvement initiatives to enhance project outcomes and customer satisfaction.- Provided training and guidance to team members on quality management practices and principles.Data Recovery and Conversion:- Oversaw data recovery efforts to ensure the successful retrieval of critical information.- Managed data conversion projects, ensuring accurate and efficient transformation of data formats.Collaborated with technical teams to develop and implement data recovery and conversion strategies.Key Achievements:- Successfully delivered multiple development, data recovery, and data conversion projects, meeting or exceeding client expectations.- Enhanced project quality and efficiency through effective implementation of the Quality Management System.- Improved team awareness and adherence to quality standards through comprehensive training and support.- Received commendations from stakeholders for exceptional communication, project management and quality assurance practices.

Bogotá, Distrito Capital, Colombia

Europe's and Global Project Manager for Marketing Creative ServicesRoles and Responsibilities:Project Management:- Led and managed marketing projects across Europe, Canada and USA, ensuring timely delivery and alignment with business objectives.- Coordinated cross-functional teams to execute marketing campaigns, develop microsites, and manage communications.- Oversaw the translation process, ensuring accurate and culturally relevant content for various markets.- Managed pre-production for events, coordinating logistics and creative elements to ensure successful execution.Campaigns:- Developed and launched marketing campaigns tailored to European, Canadian and USA markets, driving brand awareness and engagement.- Collaborated with creative teams to produce high-quality marketing materials and digital content.Development and Microsites:- Managed the development of microsites, ensuring seamless user experiences and alignment with campaign goals.- Worked with developers and designers to create visually appealing and functional web pages.Communications and Translations:- Oversaw the creation and distribution of communications materials, ensuring clarity and consistency across languages.- Coordinated translation services to deliver accurate and market-specific content.Events Pre-Production:- Planned and coordinated pre-production activities for marketing events, including venue selection, vendor management, and creative design.- Ensured all event elements were aligned with marketing objectives and brand standards.Key Achievements:- Successfully delivered multiple high-impact marketing campaigns and projects across Europe and USA.- Enhanced brand visibility and engagement through innovative microsites and effective communications.- Streamlined the translation process, improving content accuracy and market relevance.Played a key role in the successful pre-production of major marketing events, contributing to their overall success.

Bogotá, Distrito Capital, Colombia

Avaya Experience Tour LeaderProject Admin, Graphic and Web DeveloperRoles and Responsibilities:Avaya Experience Tour Leader:- Led the Avaya Experience Tour, showcasing Avaya’s latest technologies and solutions to clients and partners.- Delivered engaging presentations and demonstrations, highlighting the benefits and features of Avaya products.- Managed stakeholder relationships, ensuring a positive experience and addressing any inquiries or concerns.- Provided regional leaders with promotional materials for the solutions being promoted, enabling them to organize local events and effectively promote Avaya products.Graphic and Web Developer:- Designed and developed content to promote the Avaya Experience Tour, ensuring a visually appealing and user-friendly experience.- Created marketing materials such as brochures, banners, and digital assets to support the tour.- Maintained and updated the tour website, ensuring up-to-date information and seamless functionality.- Collaborated with the marketing team to align web and graphic design efforts with overall campaign goals.Project Admin:- Oversaw administrative tasks related to the Avaya Experience Tour, including budgeting, scheduling, and resource allocation.- Prepared reports and documentation to track tour progress and outcomes.- Coordinated with internal and external teams to ensure smooth project execution and resolve any issues that arose.Key Achievements:- Successfully provided the material for multiple Avaya Experience Tours, receiving positive feedback from clients and partners.- Enhanced the tour’s online presence through effective web and graphic design.- Effectively supported regional leaders by providing them with the necessary materials to promote solutions and organize successful local events.

Bogotá, Distrito Capital, Colombia

Design and Marketing Manager & Quality Certification SupervisorDesign, developer and Marketing:- Led design and marketing initiatives, creating visual content and marketing strategies to enhance brand presence.- Developed and maintained the company website ts.com.co, ensuring a user-friendly and visually appealing experience.- Executed marketing campaigns to drive customer engagement and increase sales.Quality Certification Supervision:- Supervised the quality certification process for ISO 9001, ensuring compliance with standards.- Conducted internal audits and reviews to maintain and improve quality management practices.- Provided training and guidance to team members on ISO 9001 requirements and best practices.Key Achievements:- Successfully enhanced the company’s online presence and marketing effectiveness.- Achieved and maintained ISO 9001 certification, improving overall quality and efficiency.- Successfully created merchandising notebooks in collaboration with Keyframe Studio, featuring the company's entire portfolio. These notebooks became a well-received and highly appreciated gift for clients and stakeholders, who eagerly anticipated receiving them each year.

Bogotá, Distrito Capital, Colombia

E-Learning Solutions Designer & DeveloperRoles and Responsibilities:Design and Development:- Designed and developed interactive e-Learning courses using Adobe Flash, creating engaging and educational content.- Created educational games and activities to enhance the learning experience and improve user engagement.- Collaborated with instructional designers to ensure course content was educationally sound and met learning objectives.- Implemented animations and multimedia elements to make learning more dynamic and effective.- Conducted quality assurance tests to ensure all elements of the e-Learning courses functioned correctly.Key Achievements:- Successfully designed and developed multiple e-Learning courses that were well-received by clients and learners.- Enhanced user engagement through the creation of interactive and visually appealing educational games.- Contributed to the company's reputation for delivering high-quality e-Learning solutions.

Venta Profesional, General Sales, Merchandising And Related Marketing Operations

Programa de venta profesional Sandler, duración 46 horas

Scrum Master Professional, Scrum

Ux Design Foundation, Graphic Design

Marketing Y Publicidad En Facebook E Instagram, Marketing

Maratón Y Certicación En Google, Marketing

Diplomado Gerencia De Proyectos Basado En La Metodología Del Pmi®, Project Management

Cobit Foundations Versión 4.1

Formación De Auditores Internos De Calidad Iso 9001:2008, Auditing

Multimedia Engineering, "Cum Laude"

Activities and Societies: Grupo de Investigación GIM y ACCEDER Presentación del trabajo de grado en 5th Latin American Conference.

Computer Graphics, Animation And Multimedia, Desarrollo De Páginas Web, Contenido Digital/Multimedia Y Recursos Informáticos