Adele Glenn, Mba Email & Phone Number

San Antonio, Texas, Us

Experienced senior executive leader in applied research, innovation, strategy and optimization -- guiding the design and development of user-centric solutions to business problems. • Discovering business and end user needs through research, analysis, and user-centered design.• Defining Strategy and business cases for innovative solutions to achieve strategic road maps.• Leading high performing cross-functional teams of technical, creative and business experts.• Directing the design and development of solutions to meet end user needs.• Collaborating with an entrepreneurial spirit across all levels of the organization.• Translator between Business, UX and IT• Oversight for all custom programming and consulting efforts

San Antonio, Texas, Us

Experienced senior executive leader in applied research, innovation, strategy and optimization -- guiding the design and development of user-centric solutions to business problems. • Discovering business and end user needs through research, analysis, and user-centered design.• Defining Strategy and business cases for innovative solutions to achieve strategic road maps.• Leading high performing cross-functional teams of technical, creative and business experts.• Directing the design and development of solutions to meet end user needs.• Collaborating with an entrepreneurial spirit across all levels of the organization.• Translator between Business, UX and IT

San Antonio, Texas, Us

Senior executive, focused on R&D and leading project teams in new and emerging technologies. Accountable for adding value for the future, which requires the holding together of business in the present while at the same time building for the what is to come. It's about managing both continuity and change simultaneously so that breakthrough innovation occurs in the development of new emerging channels technologies; and not just an extension of what already exists today.

San Antonio, Texas, Us

Translating channel business vision into systems strategies, technology architecture, designing new technology processes/systems/methods and the technical aspects of product and service implementations for the eServices/Self-service channel.

San Antonio, Texas, Us

- The credit union’s most senior developer, IT project manager, and help desk software administrator, mentoring 4 developers, 4 operators, and 2 managers - Resident expert in Symitar operations, programming, core software enhancements, indirect lending module, SymConnect interfaces, and all associated hardware- Lead the credit union-wide Symitar conversion team as the subject matter expert in operations, programming, and business workflows - Applied a standardized methodology to architect and design current and future structures of processes, systems, and personnel in alignment with executive strategy- Authored the credit union's referral and rewards suite of programs using custom Account Cross Sell, Enhanced Member App, and Enhanced Loan App- Technical lead for all new core system projects and interfaces from Symitar and third-parties- Manages root-level access to the credit union’s 6 core Symitar servers

Serving as the Chairman for the South Central region of Symitar Credit Unions. Organizing and hosting the annual conference, as well as organizing the annual SEC dodgeball game and user group booth. Regularly attends and presents at most all regional meetings.aka Queen of SMUG

- Supervisor, chief programmer, and lead trainer of 5-person programming team- Worked as a full time, 50 hrs/week, telecommuting programmer for three years (2002-2005)- Lead Programmer for Symitar Core System, report generator, data file, on-demand, batch maintenance, daily processing scripts, SymForm, and optical imaging automation- Designed and developed an extensive, award winning Member Connect Web platform and scripts that was featured in a panel at the 2004 Symitar Educational Conference- Spearheaded the credit union’s Intranet portal featuring a SQL back-end, XML/ASP front-end, document imaging and storage, polls, and message boards used by over 250 employees- System Administrator of core Symitar system, with root access to all 5 credit union servers- Working knowledge of Citrix environment, Novell System Management, Cisco router management, and Alcatel VOIP phone systems- First-responder to all network emergencies, 24-7-365, including weekends and holidays

Event/wedding planning business. Hosted opening night events for the PCPA theatre in Santa Barbara.Complete wedding services - custom tailored dresses, gourmet catering services, original wedding cake designs, and floral arranging.

Executive Education, Systems Dynamics, Management, Innovation, And Technology

Master Of Business Administration (Mba) Information Technology, Mba - It

Black Belt Certification

Bs, Computer Science/Business Administration