Senior It Support Technician
Current
Aug 2024 - Present
AeroLeads people directory · profile
Symone Wilson Email & Phone Number
Compassion / Mindfulness Always | Senior IT Support Specialist | Data Troubleshooter | Customer Success & Networking | Creative spirit with a love for science!
at
Alamo Drafthouse Cinema
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Compassion / Mindfulness Always | Senior IT Support Specialist | Data Troubleshooter | Customer Success & Networking | Creative spirit with a love for science!
Location
San Francisco, California, United States
Company size
Who is Symone Wilson? Overview
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Quick answer
Symone Wilson is listed as Compassion / Mindfulness Always | Senior IT Support Specialist | Data Troubleshooter | Customer Success & Networking | Creative spirit with a love for science! at Alamo Drafthouse Cinema, a company with 1283 employees, based in San Francisco, California, United States. AeroLeads shows a matched LinkedIn profile for Symone Wilson.
Symone Wilson previously worked as Senior IT Support Technician at Alamo Drafthouse Cinema and Software Automotive Technician at Amerit Fleet Solutions. Symone Wilson holds Bachelor'S Degree, Business Administration It Management from Western Governors University.
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Alamo Drafthouse Cinema
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Profile bio
About Symone Wilson
Hi there! I bring over a decade of expertise in customer success alongside technical analysis, where I have honed my skills in troubleshooting, administration, quality assurance, and customer support. I love to learn while constantly challenging myself which has led me to my new journey in obtaining a BS in Business of IT Management. My knack for analyzing and interpreting data alongside wanting to have an in depth understanding of logistics is what continues to lead me on this journey of learning technological foundations. Beyond that, I am a social butterfly, a multidimensional thinker, and a team collaborator- I enjoy refining operational procedures where needed while leading teams to success!
Current workplace
Symone Wilson's current company
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Alamo Drafthouse Cinema
7 roles
Symone Wilson work experience
A career timeline built from the work history available for this profile.
Software Automotive Technician
- Linux diagnostics to troubleshoot hardware- software- networks- mechanical-electrical issues.- Installed, configured operating systems and applications in large fleets of autonomous vehicles weekly.- Maintained hands-on involvement in test executions. - Oversaw quality data delivery alongside adherence to testing plans, timelines.
Sep 2023 - Nov 2023
Senior Operations Support Specialist
- Conducted comprehensive training sessions for new contractors, combining classroom learning with practical exercises to ensure a robust understanding of SOPs / SLAs.- Collaboration with cross teams to oversee fleet logistics alongside implementing agile issue resolution strategies.- Conducted quarterly assessments to ensure alignment with operational.
Oct 2022 - May 2023
Operations Support Specialist
Mar 2022 - Oct 2022
Autonomous Vehicle Operator / Data Specialist
- Deployed rigorous testing methodologies to bolster software reliability.- Conducted precise error analysis to enhance software quality and user satisfaction.
May 2019 - Jan 2020
Operational Specialist
Feb 2018 - May 2019
Customer Success Associate
- Successfully managed relationships with key clients, addressing and resolving customer inquiries, leading to an increase in client retention with a 25 % boost in overall customer satisfaction ratings.- Refined 20% of client relations, ensuring smooth project execution and delivery.- Implemented new communication strategies to optimize client engagement.
Jun 2014 - Jan 2018
Team & coworkers
Colleagues at Alamo Drafthouse Cinema
Other employees you can reach at drafthouse.com. View company contacts for 1283 employees →
CD
Corey Davis
Colleague at Alamo Drafthouse Cinema
Sloatsburg, New York, United States, United States
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JG
Joseph Garcia
Colleague at Alamo Drafthouse Cinema
Dallas-Fort Worth Metroplex, United States
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DS
Deanthony Smith
Colleague at Alamo Drafthouse Cinema
St Louis, Missouri, United States, United States
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DT
Dimitri Temple
Colleague at Alamo Drafthouse Cinema
Brooklyn, New York, United States, United States
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TH
Tyler Hill
Colleague at Alamo Drafthouse Cinema
Littleton, Colorado, United States, United States
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DM
David M. Lynch, Cfa, Caia
Colleague at Alamo Drafthouse Cinema
United States, United States
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BH
Brandyn Hill
Colleague at Alamo Drafthouse Cinema
Denver, Colorado, United States, United States
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MK
Mckenna Kelly
Colleague at Alamo Drafthouse Cinema
Austin, Texas, United States, United States
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KG
Kylie Garner
Colleague at Alamo Drafthouse Cinema
Englewood, Colorado, United States, United States
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BP
Bree Parker
Colleague at Alamo Drafthouse Cinema
Dallas-Fort Worth Metroplex, United States
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Corey Davis
Colleague at Alamo Drafthouse Cinema
Sloatsburg, New York, United States, United States
View →
JG
Joseph Garcia
Colleague at Alamo Drafthouse Cinema
Dallas-Fort Worth Metroplex, United States
View →
DS
Deanthony Smith
Colleague at Alamo Drafthouse Cinema
St Louis, Missouri, United States, United States
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DT
Dimitri Temple
Colleague at Alamo Drafthouse Cinema
Brooklyn, New York, United States, United States
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TH
Tyler Hill
Colleague at Alamo Drafthouse Cinema
Littleton, Colorado, United States, United States
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DM
David M. Lynch, Cfa, Caia
Colleague at Alamo Drafthouse Cinema
United States, United States
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BH
Brandyn Hill
Colleague at Alamo Drafthouse Cinema
Denver, Colorado, United States, United States
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MK
Mckenna Kelly
Colleague at Alamo Drafthouse Cinema
Austin, Texas, United States, United States
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KG
Kylie Garner
Colleague at Alamo Drafthouse Cinema
Englewood, Colorado, United States, United States
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BP
Bree Parker
Colleague at Alamo Drafthouse Cinema
Dallas-Fort Worth Metroplex, United States
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2 education records
Symone Wilson education
Bachelor'S Degree, Business Administration It Management
Astronomy And Astrophysics, A+
FAQ
Frequently asked questions about Symone Wilson
Quick answers generated from the profile data available on this page.
What company does Symone Wilson work for?
Symone Wilson works for Alamo Drafthouse Cinema.
What is Symone Wilson's role at Alamo Drafthouse Cinema?
Symone Wilson is listed as Compassion / Mindfulness Always | Senior IT Support Specialist | Data Troubleshooter | Customer Success & Networking | Creative spirit with a love for science! at Alamo Drafthouse Cinema.
Where is Symone Wilson based?
Symone Wilson is based in San Francisco, California, United States while working with Alamo Drafthouse Cinema.
What companies has Symone Wilson worked for?
Symone Wilson has worked for Alamo Drafthouse Cinema, Amerit Fleet Solutions, Cruise, Zoox, and Mobydish.
Who are Symone Wilson's colleagues at Alamo Drafthouse Cinema?
Symone Wilson's colleagues at Alamo Drafthouse Cinema include Corey Davis, Joseph Garcia, Deanthony Smith, Dimitri Temple, and Tyler Hill.
How can I contact Symone Wilson?
You can use AeroLeads to view verified contact signals for Symone Wilson at Alamo Drafthouse Cinema, including work email, phone, and LinkedIn data when available.
What schools did Symone Wilson attend?
Symone Wilson holds Bachelor'S Degree, Business Administration It Management from Western Governors University.
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