Senior It Support Technician
Current
Aug 2024 - Present
AeroLeads people directory · profile
Symone Wilson Email & Phone Number
Compassion / Mindfulness Always | Senior IT Support Specialist | Data Troubleshooter | Customer Success & Networking | Creative spirit with a love for science!
at
Alamo Drafthouse Cinema
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Compassion / Mindfulness Always | Senior IT Support Specialist | Data Troubleshooter | Customer Success & Networking | Creative spirit with a love for science!
Location
San Francisco, California, United States
Company size
Who is Symone Wilson? Overview
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Quick answer
Symone Wilson is listed as Compassion / Mindfulness Always | Senior IT Support Specialist | Data Troubleshooter | Customer Success & Networking | Creative spirit with a love for science! at Alamo Drafthouse Cinema, a with 1283 employees, based in San Francisco, California, United States. AeroLeads shows a matched LinkedIn profile for Symone Wilson.
Symone Wilson previously worked as Senior IT Support Technician at Alamo Drafthouse Cinema and Software Automotive Technician at Amerit Fleet Solutions. Symone Wilson holds Bachelor'S Degree, Business Administration It Management from Western Governors University.
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Alamo Drafthouse Cinema
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Profile bio
About Symone Wilson
Hi there! I bring over a decade of expertise in customer success alongside technical analysis, where I have honed my skills in troubleshooting, administration, quality assurance, and customer support. I love to learn while constantly challenging myself which has led me to my new journey in obtaining a BS in Business of IT Management. My knack for analyzing and interpreting data alongside wanting to have an in depth understanding of logistics is what continues to lead me on this journey of learning technological foundations. Beyond that, I am a social butterfly, a multidimensional thinker, and a team collaborator- I enjoy refining operational procedures where needed while leading teams to success!
Current workplace
Symone Wilson's current company
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Alamo Drafthouse Cinema
7 roles
Symone Wilson work experience
A career timeline built from the work history available for this profile.
Software Automotive Technician
- Linux diagnostics to troubleshoot hardware- software- networks- mechanical-electrical issues.- Installed, configured operating systems and applications in large fleets of autonomous vehicles weekly.- Maintained hands-on involvement in test executions. - Oversaw quality data delivery alongside adherence to testing plans, timelines.
Sep 2023 - Nov 2023
Senior Operations Support Specialist
- Conducted comprehensive training sessions for new contractors, combining classroom learning with practical exercises to ensure a robust understanding of SOPs / SLAs.- Collaboration with cross teams to oversee fleet logistics alongside implementing agile issue resolution strategies.- Conducted quarterly assessments to ensure alignment with operational goals and company standards.
Oct 2022 - May 2023
Operations Support Specialist
Mar 2022 - Oct 2022
Autonomous Vehicle Operator / Data Specialist
- Deployed rigorous testing methodologies to bolster software reliability.- Conducted precise error analysis to enhance software quality and user satisfaction.
May 2019 - Jan 2020
Operational Specialist
Feb 2018 - May 2019
Customer Success Associate
- Successfully managed relationships with key clients, addressing and resolving customer inquiries, leading to an increase in client retention with a 25 % boost in overall customer satisfaction ratings.- Refined 20% of client relations, ensuring smooth project execution and delivery.- Implemented new communication strategies to optimize client engagement.
Jun 2014 - Jan 2018
Team & coworkers
Colleagues at Alamo Drafthouse Cinema
Other employees you can reach at drafthouse.com. View company contacts for 1283 employees →
KT
Kristopher Telfer
Colleague at Alamo Drafthouse CinemaAustin, Texas, United States
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JH
Jordan Hackl
Colleague at Alamo Drafthouse CinemaDenver, Colorado, United States
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CA
Clayton Ast
Colleague at Alamo Drafthouse CinemaNixa, Missouri, United States
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DC
Deontre Coleman
Colleague at Alamo Drafthouse CinemaArlington, Texas, United States
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BS
Brooke Smith
Colleague at Alamo Drafthouse CinemaScottsdale, Arizona, United States
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GR
Garett Ratliff
Colleague at Alamo Drafthouse CinemaLos Angeles, California, United States
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JR
Jaziel Robles
Colleague at Alamo Drafthouse CinemaEl Paso, Texas, United States
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TW
Treasure Walker
Colleague at Alamo Drafthouse CinemaMount Vernon, New York, United States
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LS
Leila Spradley
Colleague at Alamo Drafthouse CinemaWashington Dc-Baltimore Area, United States
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RU
Riley Unanue
Colleague at Alamo Drafthouse CinemaHaven, Kansas, United States
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Kristopher Telfer
Colleague at Alamo Drafthouse CinemaAustin, Texas, United States
View →
JH
Jordan Hackl
Colleague at Alamo Drafthouse CinemaDenver, Colorado, United States
View →
CA
Clayton Ast
Colleague at Alamo Drafthouse CinemaNixa, Missouri, United States
View →
DC
Deontre Coleman
Colleague at Alamo Drafthouse CinemaArlington, Texas, United States
View →
BS
Brooke Smith
Colleague at Alamo Drafthouse CinemaScottsdale, Arizona, United States
View →
GR
Garett Ratliff
Colleague at Alamo Drafthouse CinemaLos Angeles, California, United States
View →
JR
Jaziel Robles
Colleague at Alamo Drafthouse CinemaEl Paso, Texas, United States
View →
TW
Treasure Walker
Colleague at Alamo Drafthouse CinemaMount Vernon, New York, United States
View →
LS
Leila Spradley
Colleague at Alamo Drafthouse CinemaWashington Dc-Baltimore Area, United States
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RU
Riley Unanue
Colleague at Alamo Drafthouse CinemaHaven, Kansas, United States
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2 education records
Symone Wilson education
Bachelor'S Degree, Business Administration It Management
Astronomy And Astrophysics, A+
FAQ
Frequently asked questions about Symone Wilson
Quick answers generated from the profile data available on this page.
What company does Symone Wilson work for?
Symone Wilson works for Alamo Drafthouse Cinema.
What is Symone Wilson's role at Alamo Drafthouse Cinema?
Symone Wilson is listed as Compassion / Mindfulness Always | Senior IT Support Specialist | Data Troubleshooter | Customer Success & Networking | Creative spirit with a love for science! at Alamo Drafthouse Cinema.
Where is Symone Wilson based?
Symone Wilson is based in San Francisco, California, United States while working with Alamo Drafthouse Cinema.
What companies has Symone Wilson worked for?
Symone Wilson has worked for Alamo Drafthouse Cinema, Amerit Fleet Solutions, Cruise, Zoox, and Mobydish.
Who are Symone Wilson's colleagues at Alamo Drafthouse Cinema?
Symone Wilson's colleagues at Alamo Drafthouse Cinema include Kristopher Telfer, Jordan Hackl, Clayton Ast, Deontre Coleman, and Brooke Smith.
How can I contact Symone Wilson?
You can use AeroLeads to view verified contact signals for Symone Wilson at Alamo Drafthouse Cinema, including work email, phone, and LinkedIn data when available.
What schools did Symone Wilson attend?
Symone Wilson holds Bachelor'S Degree, Business Administration It Management from Western Governors University.
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